BSBPEF501 Presentation Task 3
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School
TAFE NSW - Sydney Institute *
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Course
BSBPEF501
Subject
Information Systems
Date
Jan 9, 2024
Type
pptx
Pages
3
Uploaded by DeanMeerkatMaster1028
Presentation
George – Financial Planner
Responsibilities
Handle enquiries for complex investment and insurance products
Deliver a high standard of advice, service and professionalism to a portfolio of your clients
Comply with legislation all relevant legislation
Manage the superannuation and estate planning for clients
Prospect for new clients and closing new business opportunities
Use a proactive approach to service and advice delivery and a strong knowledge of compliance considerations
Network to develop and maintain quality relationships and build centres of influence and new business
Meet continuing professional education requirements to keep your level of industry knowledge and expertise current
Meet the agreed Key Performance Indicators set out by the organisation
Referral of clients to Lending Officer for borrowing products/services.
Assessment
01/07/2024
2
Goals, activities
Case Explanation
1.
Complete Certificate IV Financial Services Code FNS41820-01
Attend evening online seminars with TAFE
Satisfactory complete 6 units
This is enabling the employee to be knowledgeable in the finance planning area and are up to date. It demonstrates the commitment to ensure team are trained and developed
1.
Maintain knowledge of legislation
Monitor NSW government website for legislation updates
Update team with legislation changes
This works towards regularly reviewing the effectiveness of the business of all operations and make improvements when and where necessary. Ensuring legislative requirements are met is a must and expected in the business code of conduct. The company is set up as a reputable business with a first-class reputation of offering clients solutions.
1.
Provide compliant advice across a broad array of areas such as life insurance and superannuation
Review life insurance options and categorise by suitability for each client
Ensure superannuation over payments are appropriate for clients
Prepare a plan for each client with stated needs
These activities ensure that prospects have a timely flow of accurate information. The plans are a transparent platform to allow prospects to make informed decisions on their financial plans. This helps to grow the business by 10%p.a. and drives innovation to better support the clients.
1.
Refer clients to the mortgage broker.
Refer 5 clients to the mortgage broker each month
Cross functional working builds the business and gives the client confidence to take a ‘one stop shop’ package of mortgage and financial planning. This builds a client centred business, and by offering a package builds a deeper client relationship.
Stella – Mortgage Broker
Responsibilities
Prospect for new clients and close new business opportunities Network with third-party referrers to build strong relationships. At least weekly arrange regular meetings with solicitors, real estate agents and accountants
Organise events or sponsorships with the business owners' approval to expand the business's reputation
Attend networking functions at least fortnightly.
Respond to enquiries for lending products – home loans, commercial and personal loans
Process loan applications on time
Prepare documents and assist clients in signing mortgage and loan documentation
Refer clients to Financial Planner for products as required
Meet continuing professional education requirements to keep your level of industry knowledge and expertise currentproducts/services.
Assessment
01/07/2024
3
Goals, activities
Case Explanation
Network to establish 3 potential third party referrers Attend industry events. Four professional events per year
The business goal is to Network to establish 3 potential third party referrers to contribute to the sales team strategic plan to establish new leads every month with the purpose of making a sale and contribute to the 10% profit p.a. The networking events will open up opportunities and build relationships with real estate professionals in the area
Prospect to establish 5 new prospects per month. For every 5 prospects, make one sale
Use LinkedIn as a tool to contact new prospects.
Select and contact 5 prospects per week
Set up meetings with prospects using outlook calendar.
Update spreadsheet with new prospects and closed sales.
LinkedIn is a power tool to reach out to fellow business professionals in the real estate business and contact independent real estate brokers and private home searchers used by companies when relocating staff. It is a free tool, that reduces company costs and allows the employee to assess the suitability of the new prospect from the LinkedIn profile. This will help drive business to close the sales requires.
Spend less time with unqualified prospects (zero is the goal)
First contact determination of proceeding with prospect. Update spreadsheet with reason and justification.
Spreadsheet to be updated within 2 days of contact/meeting
Minimise time on false leads and increase productivity on active leads to contribute to the 10% profit p.a. By updating spreadsheet, it ensures other team members don’t double up on the leads and focus on promising prospects.
Close new clients with no more than two appointments.
Clients to be closed on second meeting by phone, teams, or face to face meetings.
Update spreadsheet with data to determine stats
Ensure effectiveness of operations by holding powerful appointments that are structured and informative for the client to ensure decisions can be made to select mortgages. Ensuring the spreadsheets are maintained enables the management to measure KPIs for business closure and ensure that that employees are working productively.
Network to establish 3 potential third party referrers Attend industry events. Four professional events per year
Identify new and expand existing sources of income by networking to raise the company brand and profile by referrals. Building relationships with local real estate agents to become the first choice of mortgage broker recommendation. Supports growing the revenue by 10% p.a. Networking supports promotional activities and ensures market presence in the business
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