Human Resource Info Systems 3-2 Case Study
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Southern New Hampshire University *
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Information Systems
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Apr 3, 2024
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docx
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Uploaded by ConstableAlpacaMaster1040
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3-2 CASE STUDY
3-2 Case Study: HRIS Case Study. Part 2
Corey Scott
Southern New Hampshire University Graduate College OL-667 Human Resources Info Systems Professor Alyssaa Baxter 3/16/24
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3-2 CASE STUDY
Introduction The purpose of this case study is to determine what type of evaluation and closure strategy would help this project in the end. After reviewing this case, I have been able to look at some lessons learned and how identifying those issues will affect my involvement in future projects. In looking at this project and its conclusion, the project was running late by 3 months, it
had spent more money than it was supposed to have, and processes needed to be reworked when everything went live. Evaluation/Closure
In assessing the progress of the overall project in terms of goals being met and objectives being accomplished, I needed to evaluate and categorize the closing process. As mentioned in the
introduction, the project failed to meet many deliverables and objectives. The project failed to meet deadlines, by months in some cases, and went over the project budget, all while dealing with many compatibility issues during implementation (Bartlett, 2008). However, stakeholders were satisfied with the results given they were extremely poor, so much so they celebrated the closure. Quality metrics and standards were not very well defined during the implementation of these processes as they progressed through the project management stages. The type of closure this project experienced was a perpetual one. My evaluation determined that due to things like being delayed because of team member availability and the scope of the project changing on a whim this was not a successful closure. Our deliverables were
not met until after the deadline, which is another strong indicator of this type of closure. A normal project closure would have been the outcome we would have hoped for. This would have meant that we finished the project on time, that our team members engaged in every stage of the
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project, and that the project experienced no significant issues (Johansson, 2024). We obviously fell short of a normal project closure. Lessons Learned In reviewing this project and studying the experience of the project team, I have identified, stored, and documented steps that I feel will assist for the successful completion of future projects. These ‘lessons learned’ include recommending team members assist each other more often while being able to properly delegate tasks to experts or other project leaders. Having
realistic deadlines to goals can create an environment that can help to foster collaboration between all stakeholders (Pmp, 2022). With this buy-in will come motivation and the opportunity
for project managers to praise and reward team members for hitting project targets. The communication gap between team members is a lesson learned. This inability to communicate properly caused decision making to become an arbitrary process with no clear or set direction to make decisions in. The project team leader needs to ensure everyone is proactively communicating and every stakeholder is aware of what is happening (Sentric, 2022). Also, all processes and systems must be evaluated at a minimum number of times to be set by project managers before any systems are made available for use in the public or private sectors. IT specialists will need to sign off on the functionality of any newly implemented program. Other areas where we learned some lessons were in organizational structure and reporting. We were unaware that we needed to put more of an emphasis on certain processes such as reporting and payroll. This will help us in the future should we implement changes to our
processes or even completely overhaul the HRIS again. With a better-defined organization
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3-2 CASE STUDY
structure there will be no questions about who is making decisions. We can also make it so that project managers are experts in their fields.
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References
Bartlett, J., & Bartlett, M. (2008). Integrating a Human Resource Information System: A Module With Case
. https://web.archive.org/web/20171019132551/https://www.shrm.org/academicinitiatives/
universities/teachingresources/documents/08-0882_integrating_hr_info_sys.pdf
Johansson, J. (2024, March 13). Project closure: 8 steps to seamless closure in project management
. Work Life Balance Tips & Work Scheduling Blog | Resource Guru. https://resourceguruapp.com/blog/project-closure
Pmp, F. U. (2022, August 24). Lessons learned in Project Management: Definition, example, and
template |. Fahad Usmani
. https://pmstudycircle.com/lessons-learned/
Sentric. (2022, July 11). Lessons Learned from HR Software Implementations: 5 Things to Consider Even if You Don’t Use HR Software
. All-In-One HR and Payroll Software - SentricHR. https://sentrichr.com/lessons-learned-from-hr-software-implementations-5-
things-to-consider-even-if-you-dont-use-hr-software/