disability sub 2 part 3

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Kaplan Business School *

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33015

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Information Systems

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Apr 3, 2024

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docx

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35

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1. Complete the table below by outlining the prescribed placement, installation and maintenance of a smoke alarm in the home. Guidance: You may refer to the provisions specific to your home state/territory. State/Territory Australian Capital Territory What are the legal responsibilities of homeowners to install working smoke alarms in their homes? The owner or lessor of a property must install a working smoke alarm that complies with AS3786(1). An alarm must be installed in each storey of the building. On storeys with bedrooms, the alarm is to be located between the bedroom and the remainder of the building. Smoke alarms may be hard wired or battery operated. What is the prescribed placement of smoke alarms within a house? Smoke alarms should be installed as per the manufacturer's instructions, on or near the ceiling in bedrooms or in the corridor that leads to bedrooms. If you have a multi-level home, smoke alarms must be installed on each level. What are the testing and maintenance requirements for smoke alarms? Smoke alarms should be tested monthly. Smoke alarms with Lead or alkaline batteries need to be replaced each year.
2. List three examples of risks to Individual support workers’ personal safety when working in a home-based environment. a) Physical injuries from home hazards – slips, trips, falls. b) Body stressing injuries from workstation setup. c) Mental health conditions from isolation and disconnection with the workplace, poor work-life balance. 3. List three common sources of infection and ways to minimise the transfer of infection within the care facility. Sources of infection How to minimise their transfer within the care facility a) Bacteria a) Using gloves b) Virus b) Wearing PPE and other protective clothes c) Fungi c) Apllying hand sanitzer and disinfectant spray 4. List two examples of practices to minimise musculoskeletal injuries to self as support worker and to clients.
Guidance: At least one response should refer to the self and at least one should refer to the clients. a) Taking sufficient rest b) Looking after their health 5. Consider a typical Care facility and answer the questions that follow. a) List two examples of emergency procedures typically implemented in care facilities. Provide an outline of each emergency procedure that you have identified. i. Informing all residents about the emergency ii. Guiding everybody towards safe exit b) List two examples of WHS policies and procedures typically implemented in care facilities. Briefly describe the WHS policies and procedures that you have identified.
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i. Reporting about the hazard as soon as possible ii. Putting necessary sign near hazard area
PRACTICAL ASSESSMENT Instructions to Student This section of this workbook covers the assessment of your skills relevant to the performance evidence requirements included in Subject 2. This assessment is completed using simulated tasks based on given case study scenarios. You will not need access to a workplace or a care facility to complete these tasks. This practical assessment will assist your completion of the assessment activities relevant to the requirements of the units covered in this workbook: Assessment Activities Part 1: Case Study Assessment Case Study: Anna Bentley Case Study: Dennis Kyle Part 2: Project Assessment Project 1 – Identify legal requirements and ethical responsibilities Project 2 – Self-reflection
CASE STUDIES Case 1: The Case of Anna Bentley This is Anna and her daughter Julia. Anna is 82 years old and has been a resident of Lotus Compassionate care for two years. Julia is Anna’s only child. Although Julia did not like the idea of her mother living in a home, Anna convinced Julia that it was the best for both of them. Julia is 36 years old and has never been married. Anna believes that she is the only reason why Julia has not settled down yet. Anna believes her daughter shouldn’t be spending all of her free time taking care of her mother. She wants Julia to live a life of her own. Apart from Anna’s arthritis which makes it difficult for her to move around, Anna’s mind and body is very healthy for her age. Scenario 1: Anna has been recently diagnosed with stage 2 breast cancer. Having caught the cancer at an early stage, the doctor advised Anna to consider having a mastectomy and chemotherapy. Anna refused the surgery and treatment fearing how risky and difficult it will be at her age. Anna made arrangements to make sure she will be ready if her condition worsens. Although she has never needed a substitute decision-maker (SDM), Anna appointed her sister-in-law, Cynthia, as her SDM should one be needed. Anna also signed a refusal of treatment certificate (advanced care directive), which includes a do-not-resuscitate order. Anna has asked the centre and her sister not to let Julia know of her cancer and her decision not to have the treatment. Rose, an individual support worker, has been providing care for Anna since she moved to the centre. She has become really good friends with both Anna and Julia. She thinks Anna is making a mistake by not taking
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the treatment.
1) Identify two (2) potential ethical dilemmas that Rose might encounter in the given scenario. a) The dilemma of not telling Jillia her mother cares b) Identifying a conflict of interest in a given situation Scenario 2: Rose learned that she was included in Anna’s will. In the event of Anna’s death, Rose will be receiving a monetary token of gratitude for her services. Rose is currently going through a financial crisis and thinks the money she will receive from Anna will help her considerably. She decided that she will find a way to make Anna have the surgery and the treatment. She believes her decision to do this is justified because she really believes that Anna has a good chance of beating cancer; and in case Anna does not make it through the surgery or the chemotherapy, then she will be able to receive the money from Anna. 2) Identify the conflict of interest in the given scenario. Guidance: Consider your own emotional involvement as the carer in the given scenario. Consider also the personal interests of the other parties involved (Anna and Julia). A conflict of interest may arise when a part of an employee's private life, political views, personal views relationships, financial relationships, cultural or religious activities, etc. Conflict or may appear conflicts with the interests of other organizations. It is better to avoid any kind of conflicts at workplace.
Scenario 3: Rose told you about her condition—the money she will receive from Anna’s will, and the financial struggles she is currently having. Rose plans to tell Julia about Anna’s condition, and convince her to talk to Anna and convince her to have the surgery and chemotherapy. Rose asks for your advice. 3) What advice will you give Rose? I would advise Rose to follow the organization's policies and procedures if she places it care should she neglect her duty to take care of Anna. 4) Identify one potential and one actual breaches described in the given scenario. Guidance: you must identify one actual breach and one potential breach Potential breach: If Anna died, Rose might have broken the organization's policy and procedures. Actual breach: Violated Anna's refusal to accept the decision not to do so surgery.
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Role Play Task The aim of this role playing activity is to allow you to demonstrate your skills in: Recognising potential breaches and reporting these breaches according to organisational procedures Recognising potential ethical issues and dilemmas and discuss to appropriate person You will be playing the role of a care worker working in Lotus Compassionate Care. For the purpose of this assessment, the organisational protocol requires all staff to report to the supervisor any identified potential breach of client directives To complete this task, you will need access to: - a video recorder - a volunteer: one (1) volunteer to play the role of your supervisor With a volunteer (to play the role of your supervisor), simulate a conversation to report the potential breach of client directives. Refer to your responses from Case Study 1, Question 4. To document your completion of this task and to allow your assessor to evaluate your performance, you are required to submit a video recording of this role play conversation. The video must not be longer than three (3) minutes. Save your video file using the filename: Subject 2-RP1 Take note that your assessor will be evaluating you against the following criteria: Assessor checklist (for assessor’s use only, please leave this section blank) 1) Did the candidate report both the potential and actual breaches described in the given scenario? 2) Did the candidate discuss with the supervisor other potential ethical issues and dilemmas involved in the situation? Guidance: include potential and actual conflicts of interest you have identified
Scenario 4: Despite your advice, Rose decides to go through with her plan. Not knowing how Julia found out about her condition, Anna files a complaint against Lotus Compassionate Care for breach of privacy and confidentiality. Lotus has launched a full investigation to determine who provided Julia the confidential information. 5) Identify at least one unethical conduct described in the scenario. Breach of privacy and confidentiality 6) You know it was Rose who breached the confidentiality agreement. What will you do? I will notify the organization that Rose violates the organization's confidentiality. Because its my responsibility to do that according to duty of care.
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Follow-up Questions 7) Identify how the investigation by Lotus Compassionate Care could have been avoided. If Rose has confessed and tell the truth the investigation woul have been avoided. 8) Review Lotus Compassionate Care’s Policies and Procedures by clicking here . (http://compliantlearningresources.com.au/network/lotus/policies-procedures/) (username: learner password: studyhard) Are there any provisions or protocols regarding what must be done when an employee breaches the client’s confidentiality? Yes No
9) Create an email to your supervisor. In your email, suggest two (2) protocols for Lotus Compassionate Care on what to do should a scenario like Rose’s happen again. Guidance: There is no need to send an actual email to address provided below. To: rachel.a@lotuscompassionatecare.net.au Subject: Rose incident Message: Hi Rachel, My name is Din, a support worker of Lotus Copassionate. I would like to inform you that Rose broke the contract because she was having financial difficulties. I suggest the organization insist on mandatory reporting and provide training to staff on policies and procedures. Reagards, Din Mohammad
Case 2: The Case of Dennis Kyle Dennis Kyle has been a resident of Lotus Compassionate Care for over a year. Dennis has arthritis, which makes it difficult for him to move around. He is 72 years old. Before his stay at Lotus Compassionate Care, Dennis was being cared for by his wife Sheryl. Sheryl passed away two years ago. Their only son, John, was involved in a car accident years ago and is confined to a wheelchair. John is being cared for by his children in Ireland, where Dennis originally came from before moving to Melbourne 40 years ago to marry Sheryl. Because of these conditions, Dennis was placed in Lotus Compassionate Care. Scenario 1: To make him feel as comfortable as possible, John put Dennis in a private suite at Lotus Compassionate Care. He is given everything he needs, and he has so far been happy at the home. Tanya Pereira, the carer who works with Dennis, helps him with his daily morning routine. She helps him up from bed and prepares his shower. While Dennis is in the shower, Tanya tidies up his room. One morning, as Tanya was helping Kyle get up from bed, carrying his legs towards the edge, she felt sharp pain in her lower back. She could not stand upright and had to call on you, another care provider who happened to pass by Dennis’ room, to assist her.
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1) Looking at the picture of Dennis and Tanya in the previous page, identify two manual handling hazards that Tanya and Dennis face daily. 1. Risk of falling 2. Risk of back strains 2) Who would be the appropriate person to contact to address Tanya’s problem? Guidance: There is no need to mention names. Physiotherapist 3) Following Lotus Compassionate Care’s relevant policies and procedures, complete the incident report form provided below. Consider industry standard protocol when filling out details. Guidance: You may use the current date and use any time in the morning. 1. Workplace details Location: Lotus Compassionate Care Supervisor: Rachel Allcot Contact phone: 6122 XXXX Setting: 2. Incident details Day: Wednesday Date: 27/05/2021 Time: 1200 Report completed by: Din
3. Type of incident (indicate which is applicable) Personal injury Staff Customer Child Name of person injured: Part of Body Injured (if relevant): Nature of injury sustained: Abrasions, scrapes Bite Broken bone/fracture Bruise Burn Concussion Cut Rash Sprain Swelling Other (please specify): pain Injury caused by: Assault Slips, trips, and falls Manual handling Other: 4. Response to incident (indicate which is applicable) First aid treatment administered (please specify what/by whom etc.): Medical treatment administered (please specify where/by whom etc.): Assistance sought: Ambulance Police Counsellor 5. Other information Who witnessed the incident? (please use full name, details of staff’s job title where applicable, and telephone number/s): Din 04005200
NOTE: Be specific . Describe in detail what actually happened, stating the facts in a clear and precise manner. Include exact location of incident, factors involved and any other details that may be beneficial. A drawing of the centre layout, identifying where the incident occurred, would be useful. 6. Other information This report was compiled by (full name, title and contact telephone): Din Mohhammad 04005200 On (date/time): 27/05/2021 This report is a true and accurate summary of the incident that occurred (please sign): Din
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4) Write an email to your supervisor, Rachel Allcot, about what happened to Tanya and why it happened. Suggest policies and procedures on how to prevent a similar incident from happening again. a. Write your email in the space provided. Do not exceed 200 words. b. Fill out the hazard report form that follows to attach to your email. Guidance:There is no need to send an actual email. You may use the current date when filling out the form. To Rachel Allcot <rachel.a@lotuscompassionatecare.net.au> From mohammad.di@yahoo.com Subject Incident report Message Hi Rachel, Today, the care worker Tanya was helping Kyle out of bed, lifted his leg plank, she felt a sharp pain in her back. It's because of bad posture and bad textbook Practice processing techniques. She did it alone despite her heavy body. Regards, Din
To be completed by the person identifying the hazard Name: Date: Description of hazard: (Include area and task involved, and any equipment, tools, people involved. Use sketches if necessary) Dennis was not properly supported because Tanya found the bed too low. The bed lacks armrests, making it difficult for Dennis to get up Suggested actions: (List any suggestions you have for reducing or eliminating the problem e.g. redesign, use of mechanical devices, training, etc.) Tanya should learn or practice more manual handling. You should also get help from others also a paramedic if she cannot protect herself. Report to (name): Rachel Allcot Position: Supervisor
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Scenario 2: You have taken over as Dennis’ care provider while Tanya is recovering from her back injury. One day, you notice Dennis is sneezing and sniffling. 5) According to the Lotus Compassionate Care handbook * , should you apply infection control measures when handling Dennis? Briefly explain your answer. (*http://compliantlearningresources.com.au/network/lotus/files/2018/02/Lotus-Compassionate-Care- Handbook-v1.5.pdf) Yes, infection control measures should be in place because older adults are more susceptible to infection due to less immune fighting power. Rooms, guests and surroundings must be kept clean and properly disinfected to prevent infection. Need to monitor temperature and notify registered nurse about older adults condition.
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6) Write an email to your supervisor, Rachel Allcot, about Dennis’ current condition and if certain measures should be applied. Write your email in the space provided. Guidance: There is no need to send an actual email. To Rachel Allcot <rachel.a@lotuscompassionatecare.net.au> From mohammad.din@yahoo.com Subject Dennis illness Message Our resident Dennis has been coughing and sneezing since this morning. So I want to monitor his condition and promote infection control measures to prevent infecting others.
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Role Play Task The aim of this role playing activity is to allow you to demonstrate your skills in: Following workplace procedures for at least one simulated emergency situation Apply infection control e.g. PPE You will be playing the role of a care worker working in Lotus Compassionate Care, responding to the emergency situation described below. To complete this task, you will need access to: - a video recorder - a volunteer: one (1) volunteer to play the role of Dennis Dennis’ sneezing was particularly bad one day. As he was having his breakfast, he sneezed hard and accidentally knocked his glass of water over. The glass broke, cutting his hand in the process. He has sustained several small cuts and one deep cut in the palm of his hand. He is bleeding. To document your completion of this task and to allow your assessor to evaluate your performance, you are required to submit a video recording of this role play situation, including how you would respond to this emergency. The video must not be longer than three (3) minutes. Save your video file using the filename: Subject 2-RP2 Take note that your assessor will be evaluating you against the following criteria: Assessor checklist (for assessor’s use only, please leave this section blank) 1) Did the candidate apply first aid? 2) Did the candidate call for help?
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PROJECT 1: IDENTIFYING LEGAL REQUIREMENTS AND ETHICAL RESPONSIBILITIES As a care worker you are required to comply with all the legal requirements and ethical responsibilities relevant to your work role. This project will assess your knowledge and skills to ensure you are prepared to take on this aspect of your role in a real life care environment setting. Project 1 will require you to identify these relevant legal requirements and ethical responsibilities through a set of written questions and tasks. Task 1 Review the different legal requirements that apply to Care Workers. Select three that you find most useful and relevant to your role as a Care Worker. Complete the table below. Guidance: Name the legislation and/or identify the section in the legislation from where the you have accessed the legal requirement you identified. Write your response here under the ‘Source/s’ column of the table below. Legal requirement How does this requirement apply to you as a Care worker? Source/s Quality of care Providing quality of care to the client to make them feel happy and satisfied. https:// www.ndiscommission.g ov.au/workers/worker- obligations#:~:text=pr ovide%20supports %20and%20services %20in,provided%20to %20people%20with %20disability Rights of people Providing care according to their own https:// www.ndiscommission.g
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receiving care choice as every people have right to choose its own choice. ov.au/workers/worker- obligations#:~:text=pr ovide%20supports %20and%20services %20in,provided%20to %20people%20with %20disability Approval of providers The providers should approve the things they are giving like the medicines. https:// www.ndiscommission.g ov.au/workers/worker- obligations#:~:text=pr ovide%20supports %20and%20services %20in,provided%20to %20people%20with %20disability Standards Providing standard quality of care in order to make them feel happy and satisfied until their last breath. https:// www.ndiscommission.g ov.au/workers/worker- obligations#:~:text=pr ovide%20supports %20and%20services %20in,provided%20to %20people%20with %20disability
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Task 2 Aside from understanding the different legal requirements you must comply with, it is also important that you know the scope and nature of your own legal rights and responsibilities as a care worker. This helps ensure that you not only protect your clients, but also yourself. Review your legal rights and responsibilities as a care worker, and complete the table below: (1) List three legal rights of care workers and describe how they apply to the scope of your role (2) List three legal responsibilities of care workers and describe how they apply to the scope of your role Legal Rights of a Care Worker List three legal rights of care workers Explain how these rights apply to the scope of your role as a care worker Leave and conditions Must meet national employment standards, for example: maximum weekly hours, parental leave, etc. and others industrial problems. Minimum pay Carers should be assigned a minimum shift with minimum wage. Workplace discrimination Other carers should not be discriminated against because different cultural contexts. Legal Responsibilities of a Care Worker
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List three legal responsibilities of care workers Explain how these responsibilities apply to the scope your role as a care worker Freedom of speech Caregivers should be given the opportunity to give their own advice when making group decisions, because every expert has to woras an elderly care team. To be involved in every activity Carers must participate in activities, associations and the friendship he chooses, both inside and out inpatient care services. To accept responsibility Must be able to accept responsibility for actions achieved and choices, although they may involve an element of risk, because the person being cared for has the right to take risks and not affirming the risk as a reason to prevent or limit the risk or his actions and choices.
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Task 3 Review the different ethical requirements that apply to Care Workers. a) Select two that you find most useful and relevant to your role as a Care Worker. Complete the table provided below. b) List two sources of information about these ethical responsibilities Ethical requirement How does this requirement apply to you as a Care worker? Loyalty and responsibility An aged life care professional who is trustworthy in all aspects of professional and commercial relations. One Senior Life Care Professionals Maintain Confidentiality and Avoid conflicts of interest and always pursue the best interests of client. Promoting benefit and avoiding harm An aged care professional promotes the interests, values, and happiness to maximize benefits and avoid harm. One Elderly life professionals are aware of potential conflicts may arise when weighing the benefits and risks of interventions Consideration. A senior living care specialist tries to make sure Vulnerable customers' personal choices are maximized to the greatest extent possible. Sources of information a) Learner guide 2 b) Learner guide 2
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PROJECT 2: SELF-REFLECTION Task 1 What signs do you notice in yourself when you are stressed and fatigued? a. List two (2) signs you notice when you are stressed and when you are fatigued. b. List two (2) ways you cope with these conditions. Signs I am stressed Signs I am fatigued a) Headache b) Unable to focus a) Stressed out b) Neck pain How I cope with stress How I cope with fatigue a) Rest b) Reamin calm and listen music a) Sleep b) Having proper rest or break
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Task 2 How do you maintain currency on safe work practices in regards to workplace systems, equipment, and processes in your own work role? List two (2) responses. List down three (3) specific sources of information you have referred to. Ways to maintain currency on sae work practices: a) Read workplace documents b) Seek feedback from supervisor Sources of information: a) Learner Guide 2 b) Safe Work Australia c) d) Manual tasks in healthcare and social assistance e)
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Task 3 How do you ensure non-judgemental practice in your work role? List two (2) values that you apply at work, and briefly explain how you apply these to keep a non-judgemental attitude. Values How these are applied Patience, flexibal, understanding By providing proper care and support to my clients. Acceptance, genuineness and empathy Show empathy, putting myrself in the shoes of the speaker and their situation. Pay attention to their entire message, their words, as well as nonverbal cues like their posture and facial expressions. Answer without judgment.
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