Trader Joe's Customer Satisfaction Survey - Google Forms
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Dallas Colleges *
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201
Subject
Information Systems
Date
Feb 20, 2024
Type
Pages
4
Uploaded by CommodoreKnowledge12347
18/11/23, 17:12
Trader Joe's Customer Satisfaction Survey
https://docs.google.com/forms/d/1GJHmlcMCFZo3VY-prlj5r15cL_UdfXdvtcdlSr8gDjo/edit
1/4
1.
Mark only one oval.
Under 18
18-24
25-34
35-49
50-64
65+
2.
Mark only one oval.
Employed
Out of work and looking for work
Out of work but not currently looking for work
A student
A homemaker
Retired
Trader Joe's Customer Satisfaction
Survey
* Indicates required question
How old are you?
Employment Status: Are you currently…?
18/11/23, 17:12
Trader Joe's Customer Satisfaction Survey
https://docs.google.com/forms/d/1GJHmlcMCFZo3VY-prlj5r15cL_UdfXdvtcdlSr8gDjo/edit
2/4
3.
Mark only one oval.
Under $30,000
$31,000-$60,000
$61,000-$90,000
$91,000-$120,000
$120,000+
4.
Mark only one oval.
Other:
To stock up my freezer/ fridge
To do a weekly shop
To buy food for single meal
To buy specific items
For a party/gathering
5.
Mark only one oval.
Other:
Quality of the products
Price
Habits
For the look-and-feel of the product
The dietary information
What is your total annual income?
What is the main reason you shop at Trader Joe's?
Which of the following is the most important factor when deciding to buy a
product from Trader Joe's?
18/11/23, 17:12
Trader Joe's Customer Satisfaction Survey
https://docs.google.com/forms/d/1GJHmlcMCFZo3VY-prlj5r15cL_UdfXdvtcdlSr8gDjo/edit
3/4
6.
Mark only one oval.
1
2
3
4
5
7.
Mark only one oval.
1
2
3
4
5
8.
Mark only one oval.
1
2
3
4
5
9.
This content is neither created nor endorsed by Google.
On a scale of one to five, how good was your customer service experience at
Trader Joe's
On a scale of one to five, how helpful do you find Trader Joe's Fearless Flyer?
On a scale of one to five how will you rate Trader Joe's brand products from well-
known brand products?
What are your thoughts on Trader Joe's not offering delivery and online
shopping? Do you think this affects their customer service?
*
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18/11/23, 17:12
Trader Joe's Customer Satisfaction Survey
https://docs.google.com/forms/d/1GJHmlcMCFZo3VY-prlj5r15cL_UdfXdvtcdlSr8gDjo/edit
4/4
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