when service delivery begins, the case manager's tasks are
providing services or overseeing service delivery
the guiding principles of case management include which of the following
1. integration of services
3. equal access/advocacy
4. client empowerment
in case management, service should be comprehensive and uninterrupted. this reflects
the principle of
continuity of care
the process of representing the interests of the client and teaching the client how to
represent his or her own interests is called
advocacy
equal access to service/advocacy means
everyone in need of assistance has the same opportunity to approach, apply for, and
use case management services
integration of services means
plans are designed so that each service enhances and supports other efforts
client empowerment
clients are respected as individuals by building on their strengths and placing them in
partnership roles
the process of deinstitutionalization affected case management by
providing large numbers of individuals with community-based treatment
the different ways case managers perceive their roles has been reflected in which way?
the changes in job titles
authorizing services, monitoring quality of care, and determining the length of time care
is provided are all function of
managed care programs
improving living conditions such as housing and sanitation was an advocacy issue
addressed by
jane adams
gathering information, assessing needs, and determining treatment strategies are all
parts of the method of helping individuals called
social casework
which of the following acts focused on consumer involvement, client satisfaction, and
adequacy of services
Rehabilitation Act of 1973
