revised Group Activity unit 2 operations management
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Group Activity Unit 2
University of the People
Course Name: Operations Management
Date: November 27, 2023
Group number 0007D
Group Members:
Nathalie Ngass
Jovita Chijioke -
Eze
Chinu Singla
Shannen Harper
Michael Ohanenye
Task ( question)
Before beginning the group project, review the
Group Project Overview
.
By the end of this unit as a group, your group must provide a detailed answer and justification to
each of the following questions:
●
Product or service:
what product or service has the team has chosen?
●
Market and customer:
what is the estimated size of the market/customer base for your
product/service market and what are the customer drivers (order winning and qualifying
factors)?
●
Process Type
: what type of manufacturing or service process do you consider most
appropriate?
●
Layout Type:
what type of layout do you consider most appropriate?
●
Facility Location:
what location do you consider adequate for the facilities where the
product or service is performed?
●
Process Technology:
what process technologies do you consider adequate for your
product/service?
●
Product / Service and Process Design
: what elements of the design process do you think are
more relevant given your product/service?
●
Work and Job Design
: what elements do you consider important to the design of the job and
work required to manufacture your product or offer your service?
See chapters 3 and 10 in the
Operations Strategy
text for reference purposes. Talk to the
instructor if you have questions.
One person from your group will post these answers to the Group Submission Area - Unit 2.
This submission will be reviewed by the instructor, but not graded. If this paper is not submitted it
will adversely affect your final group project grade. The overall group presentation will be assessed
by the instructor
Working with Groups in Moodle
You have been provided with two areas in the course to groups to discuss and collaborate: A group
discussion forum and a wiki collaboration area. Only group members have access to these areas and
will be able to see the discussion you have and the work you do within these areas. You are also free
to use tools outside of the course, such as Google Docs, Yammer, etc. if your group chooses to do so.
To begin,
click on the Group Wiki to see your group assignment
(click the down arrow next to
the Separate Groups box and select the Project Group that is listed there)
. Go to the Group
Discussion area, choose your group and post a note to your other group members to get started.
RESPONSE
Daily we have observed that the World is becoming more and more modernized, therefore it has
been observed that
basically all to majority of transactions are being done online via the use of
social media, the internet etc. the use of the internet can be
exceptionally vital to a business as
well as it can also be its downfall, However, it takes an excellent group to ensure that the
business does not fail.
Therefore, I have selected the opinion of presenting a
web design company as online is the
way to go. More companies, organizations and corporations have grown to
understand the value
of having an online presence, web design is a service that is becoming more and more popular.
The desire to reach target audiences online, the need for a professional and eye-catching website,
and the need for a website that is simple to use and navigate are the consumer drivers for web
design. The market for web design services is estimated to be worth billions of dollars. (Brown,
T. (2009).
Question one - Product or service: what product or service has the team has chosen?
The selection of my choice was on web design Company which would serve as a service.
Website design is an important service that can assist several companies in connecting with their
target markets online.
Description: A professional web designing company offering custom web design, development
and maintenance services.
Also, there are perks in web designing. They are as follow:
Advantages
●
Web design is a service whose demand is rising.
●
Increase in growth of online marketing for companies
●
Web Design increases credibility and builds trust with the audience of companies.
●
A huge demand for web design as a service as it is said to be necessary for businesses
since they require a polished, aesthetically pleasing, user-friendly website.
Unlike every other business, there are always disadvantages. The decision to use web design as a
good or service has several disadvantages.
Disadvantages
●
The market for web design can be fiercely competitive.
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●
Due to their large scope of work that requires adequate design thinking and their multiple
clients, web design projects may experience delay to complete.
●
Web designing is sometimes a challenging service. This is because
it necessitates
extensive customer and designer interaction.
Question two
- Market and customer: what is the estimated size of the market/customer
base for your product/service market and what are the customer drivers (order winning
and qualifying factors)?
Estimated Market Size:
The demand for web design services is continually growing, with
businesses of all sizes seeking an online presence.
Customer Base:
Small businesses, startups, and established enterprises in need of a website or
redesign.
Order Winning Factors:
Customized and responsive designs, user-friendly interfaces, SEO
optimization.
Qualifying Factors:
Competitive pricing, timely delivery, post-launch support and maintenance.
More companies are realizing the value of having an online presence, which is driving the web
design market to expand quickly. The industry for web design services is thought to be around
$20 billion and the
major players in the Website Design company services market are but not
limited to: Forter Web Marketing, Inbound Labs, Smart Bug Media, WebiMax, Revenue River.
The desire to reach target audiences online, the need for a professional and eye-catching website,
and the need for a website that is simple to use and navigate are the main client drivers for web
design.
Selecting web design as a good or service has a number of advantages. For instance, web design
is a service demand
that is
consistently rising as the world continues to modernize via the use
and introduction of new technology.
Similarly, several companies, businesses and organizations
are in appreciation of web designing as it is
being valued mostly for reaching out to a larger
proportion of clients online.
Further, web design as a service can be utilized for businesses since
they require an expert, visually pleasing, and user-friendly website.
Question three - Process Type: what type of manufacturing or service process do you
consider most appropriate?
The type of manufacturing or service that the web design company will use is the seven major
step process
as per the web page (Craig, W., & Craig, W. (n.d.). these include:
1.
Goal identification:
this stage is where the purpose of the website will be determined
and what goals that the new website needs to fulfill.
2.
Scope definition
: this stage allows the site's goals,
and where we can define the scope of
the project. Which includes the features, the site requires to fulfill the goal, and the
timeline for building those out.
3.
Sitemap and wireframe creation:
this stage allows the further digging into the sitemap,
defining how the content and features we defined in scope definition will interrelate.
4.
Content creation:
this fourth stage will allow the
view of the
bigger picture of the site
in mind,
thereafter to allow the introduction of creating
the content for the individual
pages, bearing in mind to help keep focus on a single topic and so, it is vital that the real
content to work with towards the next stage.
5.
Visual elements:
With the site architecture and some content in place,
this stage mainly
focus on the visual brand.
However, depending on the client, this may already be well-
defined, but you might also be defining the visual style from the ground up. Tools like
style tiles, mood boards, and group collages also assist with this process.
6.
Testing:
at this given stage, the website page should be visible and displayed to the site
visitor. Additionally, a combination of the manual browsing of the site on a variety of
devices with automated site crawlers to identify everything from user experience issues to
simple broken links should be available.
7.
Launch:
at the finalization stage, a plan and execution of the site
to be launched should
be in place. This should include; planning both launch timing and communication
strategies
such as, when will the launch be done as well as how will the public be aware
of the launch.
Question four - Layout Type: what type of layout do you consider most appropriate?
A process-oriented layout is the best kind of layout for web design. This kind of layout is
intended to streamline the technique and decrease the time and materials needed to generate a
website.
A layout that is process-oriented is
one that is made to streamline a
process's workflow. Usually,
manufacturing and service industries
utilize this kind of layout.
Additionally, this type of layout
aims to cut down on the time and
materials needed for website design.
Further, the use of a process-
oriented layout in web design has a
number of advantages. First, a
process-oriented design can help to
cut down on the time needed to
create a website. This is so because a
process-oriented layout is made to
streamline the process's workflow. Additionally, it allows the reduction in the number of
resources required to create a website. This is because process-oriented layouts are often more
effective than other layout types.
The use of a process-oriented layout in web design has some disadvantages. First off, a process-
oriented layout may cost more than other layout styles. This is because designing a process-
oriented layout usually takes more time and effort.
Question
five –
Facility Location:
what location do you consider adequate for the facilities
where the product or service is performed?
The factors influencing the location of a business vary from personal factors, investments
requirements, market, skills availability, and more. Beyond the personal motives, some
considerations for adequate location for web designing, may include the following:
·
Abundance and accessibility to talent – for a web designing facility, a location with
access to a pool of skilled web designers, developers, and other required professionals is
important. Also, educational institutions and technology hubs could be of additional benefit.
·
Market proximity or close clientele can facilitate needed communication and
collaboration in terms of face-to-face meetings can be crucial.
·
Web infrastructure and connectivity – A location with a robust technological
infrastructure and reliable connectivity is needed for web designing. High speed internet
connectivity is important.
·
Work culture that promotes remote work opportunities is desirable. The nature of web
designing allows for remote work, consideration of locations that provide flexibility for
remote collaboration.
·
Regulatory Environment and Business ecosystem – A location with a thriving business
system which enables networking opportunities, and partnerships is important as well as
consideration of the regulatory environment, friendly tax issues, business regulations and
more.
In all, the adequacy of a location for a web designing facility will depend on specific priorities
and strategic positioning of the company. Notwithstanding these variety of factors, ranging from
investment requirements, and investment climate enticements, the final decision for a business
location is affected by personal motives. These are personal features of decision makers, their
abilities and limitations, motives and intentions are contributing factors in the decision-making
process (Plaziak & Szymansk, 2013).
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Question six –
Process Technology:
what process technologies do you consider adequate for
your product/service?
As it
relates to web designing , a computer and internet connection are the most suitable process
technology for web design. This is due to the fact that web design is an online, digital service.
The use of the internet and a computer are the most vital tools that are utilized when producing
web designing. Also there are a number of advantages. A computer and internet access provides
and allows a more effective workflow. This allows clients to be connected to and able to design
easily accessible software via the use of a computer and an internet connection.
Additionally, a
computer and internet access enables
a more precise design. This is because a computer and an
internet connection may be utilized to develop a website that is more precise and accurate.
On the other hand, a computer and an internet connection for web design may also present
several disadvantages.
These include, the process technologies, a computer and an internet
connection can be more expensive. This is due to the generally higher amount of expenditure
needed for a computer and internet connection. Secondly, as it relates to other process
technology types, using a computer and an internet connection can be more challenging. This is
due to the complexity and complexity of an internet connection and computer.
Question
seven –
Product / Service and Process Design
: what elements of the design process
do you think are more relevant given your product/service?
The design process's most important components for web design are collaboration and
teamwork, creativity and invention, and meticulousness. This is because successful web design
demands close coordination and communication between the designer and the customer, as well
as a great deal of imagination and attention to detail. (James, T. (2011). The web content is
considered the main element for repeat visits. These contents include text, pictures, graphics,
sound, motion, and more. Aggregating and applying the right web content decisions are central
to effective web designing (Rosen &Purinton, 2004). From the above we can infer the following:
·
Web designing is user-centric because it focuses on the needs and preferences of the
end user. So, understanding the target audience guides to create a design that
promotes the overall user experience.
·
The information architecture of the web design is organized in a logical manner, the
structural content ensures that the user can navigate the website intuitively and
seamlessly.
·
Creating wireframes and prototypes will allow designers to outline the layout and
interactions of the website. This process guarantees the visualization of the structure
before moving on to detailed design and development. ·
·
The visual design, selecting color schemes, typography, imagery, and other visual
elements is crucial for creating an aesthetically assuring look.
·
Accessibility element is critical – bearing in mind accessibility while designing
ensures that the website is usable by individuals with varying abilities. This will
include considerations such as users with visual, and auditory impairments.
·
Compatibility in cross-browser function is essential.
·
Collaboration and feedback – that is effective communication among designers,
developers, and users are central. Ensuring frequent feedback loops will help refine
the design and engender alignment with project goals.
When we focus on these elements, web designing can produce websites that not just look
appealing, but also function effectively and efficiently, thereby providing users with a positive
and seamless experience.
Question eight –
Work and Job Design
: what elements do you consider important to the design
of the job and work required to manufacture your product or offer your service?
Some of the most important elements to consider when
designing the job and or work required
to manufacture your product or service for a web designing
company are as follow:
1.
Purpose and Goals:
The first thing to consider when designing a website is its purpose
and goals. recognizing the
purpose and goals
of a company will assist in guiding the
design process as well as
ensure the effectiveness of the website.
2.
User Experience:
This
element is critical to the success of your website.
It is
wise
to create a website that is easily navigated, visually appealing, and provides a
positive user experience. Also,
one should consider the layout, typography, color
scheme, and overall design of the website, bearing in mind the target audience and
the content that will be presented.
3.
Content:
High-quality content is essential for engaging your audience and keeping
them on your website. Ensure that your website has clear and concise content that is
easy to read, well-organized, and provides value to your users.
4.
Search Engine Optimization (SEO)
: This third element is significantly essential for
improving your website's visibility in search engine results pages. For instance,
consider introducing and or establishing the SEO best practices, to include;
optimizing your website's structure and content, using relevant keywords, and
building high-quality backlinks.
5.
Mobile Optimization:
Seeing that technology is on the constant rise and
improvement,
more people tend to
use mobile devices to browse the web, it is vital
to ensure that your website is accessible or operational for mobile devices.
Basically,
ensuring that the website being created is user friendly as well as
consideration and thought should also be
implemented for the establishment of a
mobile-first design approach.
6.
Security:
Least
of all,
ensure that your website is secure by implementing best
security practices, such as using secure hosting, installing SSL certificates, and
regularly updating your website's software and plugins.
By considering these important elements when designing your website, you can create a website
that is effective, engaging, and meets your goals.
REFERENCES:
Brown, T. (2009).
Designers—think big!
TED. [Video File]. Retrieved
from:
http://www.ted.com/talks/tim_brown_urges_designers_to_think_big?language=e
n
Craig, W., & Craig, W. (n.d.). A 6-Step general process for producing a website. WebFX.
https://www.webfx.com/blog/web-design/a-6-step-general-process-for-producing-a-website/
Plaziak M. & Szymansk A. I. (2013). Importance of Personal Factor in Decisions on
Locating Enterprises. Retrieved from URL:
https://doi.org/10.1016/j.sbspro.2013.12.881
https://www.sciencedirect.com/science/article/pii/S1877042813055213
Rosen D. E. & Purinton E. (2004). Website Design: Viewing the Web as A Cognitive
Landscape. Retrieved from URL:
https://doi.org/10.1016/S0148-2963(02)00353-3
.
https://www.sciencedirect.com/science/article/abs/pii/S0148296302003533
Ruby, S., Copeland, D. B., & Thomas, D. (2020).
Agile Web Development with Rails 6
.
Pragmatic bookshelf.
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●
James, T. (2011).
Operations Strategy
. Bookboon.
o
Chapter 10
Yen, S. (2014).
How Design Thinking Drives Competitive Advantage
.
Forbes. Retrieved
from:
http://www.forbes.com/sites/sap/2014/08/11/how-design-thinking-drives-competitive-
advantage/#7c1f8eaa7a53