WEEK 7 Written Assignment

.docx

School

Bellevue University *

*We aren’t endorsed by this school

Course

521

Subject

Information Systems

Date

Jun 18, 2024

Type

docx

Pages

6

Uploaded by CorporalFlyMaster1110

WEEK 7 Written Assignment Rakesh Saidugari Masters in computer information systems, Bellevue University CIS521-T301 System development and deployment (2245-1) Robert Hettinger April 28, 2024
To: Tim Smith From: Rakesh saidugari Date: 04/28/2024 Subject: Proposal for Business Reports to Enhance Business Management and Customer Service Dear Tim, Introduction Tim Smith, the proprietor of Down Town Car Repair, seeks to augment business management and customer service to bolster profits. Tim requires reports to measure and manage supplies, suppliers, customers, bids, costs, and customer service outcomes (Laudon & Laudon, 2020; Turban et al., 2019; O'Brien & Marakas, 2018). This proposal will analyze Tim's business case and propose two reports to address his needs. Additionally, best practices for each report will be outlined to ensure effective implementation. Report 1: Supply and Supplier Management Report Report Description:  The Supply and Supplier Management Report aims to provide insights into inventory management, supplier relationships, and procurement processes. This report will include key metrics such as inventory levels, supplier performance, cost analysis, and payment status. How it Supports Specific Goals:
Manage Supplies and Suppliers:  Tracking inventory levels and supplier performance will enable Tim to optimize procurement processes, reduce costs, and ensure a timely supply of materials. Cost Management:  Cost analysis will facilitate identifying savings opportunities and negotiating favorable terms with suppliers, ultimately reducing expenses. Risk Mitigation:  Monitoring payment status will help Tim avoid late fees and disruptions in supply, mitigating risks associated with supplier relationships. Best Practices: 1. Regular Data Updates:  Ensure inventory levels, supplier information, and payment statuses are regularly updated to reflect the latest transactions. 2. Establish KPIs:  Define key performance indicators such as inventory turnover rate and supplier satisfaction score to measure performance and track improvements over time. 3. Foster Communication:  Maintain open channels with suppliers to address issues and build strong partnerships promptly. 4. Implement Just-in-Time Inventory:  Utilize historical data and demand forecasting to maintain optimal inventory levels, reducing carrying costs and minimizing wastage. 5. Conduct Regular Supplier Reviews:  Schedule periodic reviews with suppliers to discuss performance metrics, negotiate contracts, and address any concerns or opportunities for improvement. Report 2: Customer Service and Satisfaction Report
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
  • Access to all documents
  • Unlimited textbook solutions
  • 24/7 expert homework help