9.2AssignmentAirTransportationQualityRequirements.SerenityMiller
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1
Air Transportation Quality Requirements
Serenity A. Miller
Embry-Riddle Aeronautical University Worldwide
LGMT 410: Management of Air Cargo
Instructor: Professor George Krakowski
October 8
th
, 2023
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Air Cargo Containers
1). Introduction
This paper will focus on air cargo containers, including the different types, quality
insurance, durability, and preference of this cargo transportation type.
Air cargo containers
are
devices airlines utilize to transport goods in units. These devices are also known as Unit Load
Devices or (ULDs). ULDs are ideally suited for air cargo delivery, as they work better for time
efficiency and good security. These devices are made of varying materials such as "aluminum or
combination of aluminum (frame) and Polycarbonate Walls" (PP, 2023).
2). Specific Area
When it comes to air cargo containers, there are many steps to distributing products into
them while maintaining the safety of the goods. When goods are loaded onto ULDs, smaller
containers, known as cartons, are packed alongside cases and envelopes to be organized and
packed onto the ULD at the airline hub. Some boxes are sorted or arranged based on different
characteristics, such as destination or product type. Once the ULD is packed and sealed, it is
loaded onto the plane. The workers can do this by using a platform lift and track method, which
is used to unload the ULD from the plane (PP, 2023).
Once the ULD is unloaded from the aircraft at the air cargo terminal, it goes into holding
until the owner comes to collect it. The ULDs are stored untouched or broken down after
unloading at the next station. That said, an air cargo terminal generally has two interfaces: one
for the client/owner and one for the airline's network. At the terminal, the owner can drop the
individual's items or pre-build ULDs at the export point. Depending on the flight's designed
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departure time, the cargo is temporarily held or sent directly to the build-up process. The ULDs
are weighed before being loaded.
3). Quality Requirements
With such expensive cargo, whether based on quantity or quality, there are requirements
for all ULDs that get packed and shipped. Like any standard shipping box, ULDs can also
succumb to the pressure of being mishandled or damaged during transit. To avoid this fate, the
designers "enhance the container's structural integrity" (PP, 2023). This protects the ULD, and
the cargo located inside. Temperature-controlled ULDs, for instance, are" custom-made
containers that enable the transport of perishables while preserving a constant and uninterrupted
temperature-controlled cold chain" (Sonoco, 2023), as we have seen with the Pegasus ULDS.
Such technical systems must be maintained regularly to guarantee they can successfully transfer
sensitive items.
Other equipment that can be damaged in the transfer of goods includes anything that
workers touch or meet the ULDs. This can include but not exclude the transfer systems that
allow the freight on and off the aircraft, the hinges on the freight containers, and the freight
structure not in ULDs.
The Operator or the carrier has special obligations when managing unit load devices. The
ULD Regulations Manual (IATA, 2023) documents the criteria for owning and operating with
ULDs of all types. The carrier must issue and possess an Operations Manual. This manual must
be made available to ground-handling contractors. The carrier is also liable for reporting every
incident to the Operator's Quality Control unit for examination and analysis to take corrective
action. According to the ULD Regulations Manual (IATA, 2023), all operators are instructed to
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have a Safety Management System. This system ensures that corrective action critical to
maintaining a good level of safety is enforced and that ongoing monitoring and periodic
assessment of the safety level is achieved.
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). Quality Defects
Noted above is the understanding that nothing is indestructible, and freight is
always at risk of damage. Equipment is faced with technical issues and is a part of the cost of
utilizing it. When equipment such as ULD, freight rails, and dollies break, the freight risks
elemental exposure and breakage. That said, periodic maintenance is required to uncover and
correct defects. This is the best way to prevent freight defects from occurring.
5). Prevent Quality Defects
An intense preventive upkeep program will aid in noticing and correcting quality issues
before they become substantial problems. There are also quality audits sent out from
manufacturers to help owners know what equipment must be reviewed and what to look out for
to avoid production issues.
6). Measure Performance of Corrective Actions
Performance is evaluated by the ratio of damaged goods coming in and out of the hubs.
So, an airline wants to reduce the amount of damage to their ULDs during handling. In that case,
they must consider how much damage they have on average, then set a target for damage and
execute corrective steps to make that a reality. To ensure that this corrective action is taken
seriously, the performance scale will check it.
7). Performance Measurement into Balance Scorecard
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The balanced scorecard is a performance management tool that allows managers to
pinpoint issues. The balanced scorecard helps a management team track issues' performance as
they occur, allowing for adjustments. The loading layout of ULDs on planes with pickups and
deliveries concerns efforts to reduce fuel and operating operations costs. Any modifications to
their procedures or loading will rapidly increase fuel and handling operations costs under a
balanced scorecard method, allowing managers to adjust with that information in hand.
8). Conclusion
In Conclusion, air cargo containers meet the same quality complications and problems as
other equipment, including damage, wear and tear, and system failures. Routine maintenance and
inspection are needed to identify and correct these issues. This will help cargo-handling teams to
locate problems. After establishing goals, performance can be measured by evaluating evidence
of the actions' impact.
References
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IATA. (2023).
ULD regulations (ULDR)
.
https://www.iata.org/en/publications/store/uld-
regulations/
PP. (2023).
Air Freight (4513-AF)
. Professionalplastics.com.
https://www.professionalplastics.com/Air-Freight
Sonoco. (2023, June 21).
Pegasus ULD®
. Sonoco ThermoSafe.
https://www.thermosafe.com/products/pre-qualified-solutions/rental-solutions/pegasus-uld/
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