Homework #6

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Stevens Institute Of Technology *

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612

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Industrial Engineering

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Dec 6, 2023

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Stevens Institute of Technology School of Systems and Enterprises Castle Point on Hudson Hoboken, NJ 07030 EM 612 Project Management of Complex Systems Homework #6 Problem 1: Classic Case: de Havilland’s Falling Comet Read the case study and answer the question sat the end of the case. The case study is in a separate pdf file posted on canvas. Question 1: How could risk management have aided in the development of the Comet? The aircraft produced by the company was progressive and creative in ways that may have led to being threatened by shift in technology. The original design of the Comet had revolutionary elements and features like square windows, pressurized cabin that led to the growth of the firm. The launch of a new aircraft with innovative features without appropriate testing resulted in a disaster. The project also had complicated schedules with changing situations. Risk management in the development of the Comet would have aided in the evaluation of control related to several events and possibility of failure. It would have helped in the development of useful techniques and frameworks for systematic implementation. Risk management would have highlighted any possible technical and design failures that would have helped the organization to mitigate them. Question 2: Discuss the various types of risk (technical, financial, commercial,etc) in relation to the Comet. Develop a qualitative risk matrix for these risk factors and assess them in terms of probability and consequences. Technical risk: The Comet possessed technical risk after the technology it used for manufacturing the aircraft failed to assure passengers and crew of their safety. The design of large windows was discovered to be the reason behind the fatalities involving Comet. The design of the large windows was a reason to cause stress crack to form in the corners due to rapid pressurization, as well as cabin depressurization. Testing demonstrated that the wings of the aircraft have low resistance to fatigue. Probability of Technical risk:
Maturity (0.7) Complexity (0.7) Dependency (0.9) Consequence Severity Effect: Cost (0.7) Schedule (0.5) Reliability (0.7) Performance (0.7) Financial risk: The technology that was used in developing the Comet was the reason the organization suffered financial risk. The new technology was expensive for the organization to fund and many interested buyers were placing orders for the new aircraft. Probability of Financial Risk: Maturity (0.5) Complexity (0.7) Dependency (0.7) Consequence severity effect: Cost (0.9) Schedule (0.7) Reliability (0.5) Performance (0.7) Commercial risk: Developing Comet by De Havilland was for revolutionizing the aircraft industry. Comet was the first aircraft commercial jet and the organization wanted to be the standard in the business. One of the Comet exploded 6 minutes after take-off killing all 43 passengers on board. Probability of Commercial Risk: Maturity (0.5) Complexity (0.7) Dependency (0.7) Consequence severity effect: Cost (0.7) Schedule (0.7) Reliability (0.9) Performance (0.9) Question 3: Given that a modified version of the Comet (the Comet IV) was used until recently by the British government as an antisubmarine warfare aircraft, it is clear that the design flaws
could have been corrected, given enough time, What, then, do you see as de Havilland’s critical error in the development of the Comet? Time and design were significant errors during the development of the Comet. Boeing was a leading competitor for the Comet that made de Havilland to move at a faster pace for launching the aircraft. The organization wanted to set new standards for jet aircrafts. So, they rushed through the entire testing process of the aircraft while overlooking the safety requirements. The engineers on board wanted to deliver a product that captures the market irrespective of the quality standards. DeHavilland wanted to earn more money and become a pioneer for launching the new generation aircraft. Engineers overlooked the aircraft design, and the quality was not good due to the speedy construction process. The result of the poor aircraft design was baneful causing accidents and loss of life before its halt. Question 4: Comment on the statement: ‘Failure is the price we pay for technological advancement.’ Comet by DeHavilland was the first organization to make the commercial jet aircraft, the lesson that was learned was design and technical testing is a priority to prevent accidents. Failure of the Comet resulted from non-adherence to technological advancement and design along with inadequate testing and lack of risk management. Innovation is essential but increasing the pace and overlooking the critical aspects of the building process is not a solution. At the time when innovation was pushed beyond a limit one could have stopped it and no one should have allowed for it to go as far as it did. Technological advancement without proper risk management will eventually lead to failure. Problem 2: Quantitative Risk Assessment. Assume the following information: Probability of Failure Consequences of Failure Maturity = .3 Cost = .1 Complexity = .3 Schedule = .7 Dependency = .5 Performance = .5 Calculate the Overall risk factor for this project. Would you assess this level of risk as low, moderate, or high? Why? Overall probability (P t ) = 0.3+0.3+0.5 / 3 = 0.366 Overall consequences of failure (C t ) = 0.1+0.7+0.5 / 4 = 0.325 Risk Factor = P t + C t - (P t ) (C t ) = (0.366 + 0.325) – (0.366 * 0.325) = 0.691 – 0.118
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= 0.573 Since the risk factor is 0.573, the overall risk factor for the project is Moderate. Problem 3: Developing Risk Mitigation Strategies. Assume that you are a project team member for a highly complex project based on a new technology that has never been directly proven in the marketplace. Further, you require the services of several subcontractors to complete the design and development of this project. Because you are facing severe penalties in the event the project is late to market, your boss has asked you and your project team to develop risk mitigation strategies to minimize your company’s exposure. Discuss the types of risk that you are likely to encounter. How should your company deal with them (accept them, share them, transfer them, or minimize them)? Justify your answers. Making risk management a part of the project is important for the success of the project. When a project is taken up, a company can make faulty approaches. The first step in a project is to identify risks that can be encountered during the project. Identifying risks requires an open mind that will focus on the future and scenarios that can happen. It is imperative that the project communicates about the risks to formulate mitigation strategies. As few risks have a higher impact than the others, it is best to prioritize the ones with the biggest losses. It is best to check for roadblocks in the schedule that can derail the project. A risk matrix can be used for risk assessment to define the different levels of risk. This matrix can enhance the visibility of risks and assist in decision making. The kinds of risks that will be encountered by the company are: 1. Financial risk: The company can encounter financial problems as the project is complex. Complex projects usually encounter unaccounted risks and can become very expensive for the company. The company is facing several penalties for the project being late to the market. These risks can be minimized by performing a cost analysis during the planning phase of the project. Employing 2. Market risk: As the company is working on a new technology that has not yet proven in the market, it is risky and can encounter problems no one can anticipate. New technologies often take a huge amount of time and money to setup as well. This risk can be mitigated by creating a work breakdown structure and responsibility assessment matrix and making it assessable to everyone working on the project. Daily standup meetings can be used to communicate the progress of the project and get everyone’s perspective on how to mitigate market risks. 3. Technology risk: With new technology hitting the market, it can either result in a huge success or a failure with numerous issues. The glitches or issues in new technology need to be accepted and rectify them for the same issue to not occur again. 4. Competition risk: Since the company is attempting to introduce a new technology, once it is launched the competitors can take an advantage and create similar products and enter the marketplace. It is imperative for the company to patent the technology that will be used in the project. 1