Chapter 8 Case Assignment
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Western Illinois University *
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201
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Industrial Engineering
Date
Dec 6, 2023
Type
docx
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2
Uploaded by Sabrina483
Sabrina Capozzi-Herrera
HRM 444
Fall 2022
Chapter 8 Case Assignment
1. What culture-related problems and issues do you see in these uses of TCNs?
Most companies hire TCNs because they are knowledgeable in different languages than their
home country, global markets, and move easier from country to than local employees. While this
can be a consider an asset, TCNs can be unfamiliar with the culture of the region and company
policies they just moved to. For example, TCN might move to a region where they are not
familiar with the local language, and it can cause a communication break down with employees.
Also, country cultures may be unfamiliar and the TCN may try to incorporate their own culture
that may not be welcomed by others, which can cause confusion and stress.
2 How can those culture-related concerns be understood and dealt with?
Making sure that the TCN is fully familiar with the local language and regional culture. Helping
them be aware of the cultural differences and allowing time to adjust when needed.
Understanding the way the TCN communications using the low context or high context
communication style.
3 What role does international HR need to take in coping with the cultural issues
presented by the use of TCNs?
First, when hiring TCNs, they should be thoroughly screened to ensure they can fit the parent
company’s culture. The international HR reps can also act as a mentor to the TCNs. Providing
more training if needed on local customs. Understanding what the cultural issue may be and
providing solutions that works for the TCN and other employees so there’s no favoritism shown.
4
Are there other alternatives for finding enough talent to fill global needs?
I think cross training local talent with TCN could be an alternative. The local talent can teach the
TCN about the cultural customs and company policies on one location and the TCN could teach
the local talent other languages and their cultural customs. It would allow the parent company to
retain their current local employees. It could provide different job opportunities in different
market locations which will increase productivity and morale.
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