genuineness warmth and empathy

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Walden University *

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4003

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Communications

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Jun 7, 2024

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docx

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2

Uploaded by jadacurry0726

Post a response to the following: Explain the difference between genuineness, warmth, and empathy. Choose one of these techniques and apply it to a practice example. Genuineness, Warmth, and Empathy: Understanding the Differences Understanding the differences between authenticity, warmth, and empathy is critical for developing successful and meaningful relationships. Genuineness is defined as being real and honest in interactions (Kirst-Ashman & Hull, 2018). It entails being real to oneself and open with others, with no pretense or deception. A genuine person reveals their own ideas and feelings, which promotes trust and trustworthiness in relationships. Warmth entails demonstrating warmth, concern, and a welcoming demeanor (Kirst-Ashman & Hull, 2018). It is distinguished by a kind and accepting approach that makes people feel welcome and respected. Warmth may be shown via tone of voice, body language, and careful listening, resulting in an inviting and supportive atmosphere. Empathy is being in tune with a person’s feelings and expressing an understanding towards that person (Kirst-Ashman & Hull, 2018). Application Example: Putting Empathy into Practice A client seeks advice and assistance on how to deal with a client who is extremely stressed because of work-related responsibilities. The client describes feeling overwhelmed and unsupported by their coworkers. Despite being expected to do everything, she believes her firm undervalues her. I would begin by showing sympathy and enthusiasm to assist by saying, "I'm here to support you, and we can work together to find ways to manage this stress and address the issues at work." Empathy will allow me to you to create a safe and supportive atmosphere in which the client feels understood and valued, resulting in a stronger therapeutic connection and more effective problem-solving. Applying Empathy: Active listening means paying careful attention to the client's words, tone, and body language. Teaching active listening skills to social work students at all levels of the curriculum is critical because it helps them acquire the relationship-building abilities, appropriate empathy, and effective listening strategies required to be effective social workers (Rogers,2009).
Nod occasionally and say something like, "I see," or "That sounds really tough." Consider what you believe the client is experiencing by stating, for example, "It sounds like you're feeling very overwhelmed and perhaps even isolated at work." Validate the client's feelings to show compassion and acceptance by adding, "It's completely understandable to feel this way, given the pressures you're under and the lack of support from your colleagues." Show sympathy and enthusiasm to assist by saying, "I'm here to support you, and we can work together to find ways to manage this stress and address the issues at work." Empathy allows you to create a safe and supportive atmosphere in which the client feels understood and valued, resulting in a stronger therapeutic connection and more effective problem-solving. References Kirst-Ashman, K. K., & Hull, Jr. G. H. (2018) . Understanding generalist practice (8th ed.). Stamford, CT: Cengage Learning. Chapter 2, “Practice Skills for Working with Individuals” (pp. 59–99) Rogers, A., & Welch, B. (2009). Using Standardized Clients in the Classroom: An Evaluation of a Training Module to Teach Active Listening Skills to Social Work Students. Journal of Teaching in Social Work , 29 (2), 153–168. https://doi.org/10.1080/08841230802238203
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