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University of Florida *
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Course
734
Subject
Accounting
Date
Nov 24, 2024
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Uploaded by ChiefOpossum3761
What are the keys that must be in place in order to provide service excellence? -
✔✔
Management,
philosophy, and understanding that your department is a service organization.
What must an automated parking facility include? -
✔✔
Robotic parking
Each exit lane in a gated parking facility should have non-resettable counters to keep track of what? -
✔✔
Total number cars, total transient tickets, and monthly permitted parkers who have exited a parking
facility through a specific exit lane.
What does license plate recognition software control? -
✔✔
Uses a vehicle's license plate to collect
transient revenue after large events.
What is the most effective tool for detecting theft and limiting revenue loss in a parking operation? -
✔✔
Verifying parking transactions by implementing revenue controls and formal auditing procedures.
What is the most important factor to consider when setting rates for event parking? -
✔✔
The type of
event.
What are the three components a basic maintenance program includes? -
✔✔
Structural maintenance,
system maintenance and housekeeping
What does converting to an Europay Mastercard and VISA (EMV) System accomplish? -
✔✔
It reduces
liability for fraudulent credit/debit charges
In order to reduce risk and liability, how frequently should maintenance activities be performed? -
✔✔
Daily
A parking authority needs to order approximately $12,000 in paper supplies for their pay stations. The
city requires a bid process to procure goods and services that cost in excess of $10,000. What should
their next step be? -
✔✔
Issue a request for quote/request for proposal
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Related Questions
Complete a service blueprint for each of the following post office transactions. Use the service actions listed in the tables below each
name of a transaction.
a. Buy stamps from a machine.
I Dispense stamps and change.
II Receive and record cash amount.
Customer actions
line of information
Contact person(s)
line of visibility
Backstage contacts
line of internal interaction
Support
Customer actions
line of information
Contact person(s)
line of visibility
Backstage contacts
line of internal interaction
Arrive and wait in
line if necessary.
Support
b. Buy stamps from a postal clerk.
I Clerk fills order or suggests alternative if out of requested stamps.
Clerk gives customer the stamps and collects money.
II
III Replenish stamps periodically.
IV Verify cost does not exceed recorded cash amount.
Arrive and wait in
line if necessary
Insert cash.
Make a selection.
Clerk calls next in line.
Receive stamps
and any change.
Customer approaches
clerk.
Schedules are
made.
III
IV
Count change.…
arrow_forward
the accounts payable (A/P) clerk asked you to open an account named New Expenses. You know that an account name should be specific and well defined, and you're afraid the A/P clerk might charge some expenses to the account that are inappropriate.
Why do you think the A/P clerk needs the New Expenses account?
Who needs to know this information and what action should you consider?
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Developing a bonus reward system for the managers of the various offices of the AAA ( American Automobile Association) Travel Agency ?
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Answer the Below Question
A company is considering whether to adopt a new accounting software system.
Discuss the potential benefits and challenges of implementing new accounting
software. What factors should the company consider when selecting a software
system? How can the company ensure a successful implementation and minimize
disruption to its operations?
arrow_forward
Please answer multichoice question in photo. There can be more than one answer.
arrow_forward
Following are activities for a provider of online education. Classify each activity as unit level, batch level, service level, or
facility level.
Activity
1. Scheduling instructors
2. Controlling course data
3. Receiving supply shipments
4. Registering a student
5. Creating a new course
6. Maintaining course websites
7. Providing electricity
8. Delivering an online course
Level
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1. SEGREGATION OF FUNCTIONSWhich, if any, of the following situations representsimproper segregation of functions? Explain youranswer.a. The billing department prepares the customers’invoices and records the sale in the salesjournal.b. Mail room clerk opens cash receipts envelopesfrom customers and also prepares the remittancelist.c. Accounting clerk receives journal vouchers fromvarious departments and also posts to the GLaccounts.d. The sales department approves sales credit memosas the result of product returns and forwards these
to the AR department, which adjusts the customeraccounts to reflect the return.
arrow_forward
Hi! What is the data flow diagram of this process?
Vendors send invoices to the AP department where they are reviewed and approved for payment. Once approved, the invoice and a cash disbursement voucher are sent to the cash disbursement department, where a check is prepared and sent to the vendor. A copy of the check, the invoice, and the voucher are returned to the AP department and filed.
arrow_forward
Which of the following is an example of an input control?
a.making sure report that are distributed to the proper people
b.monitoring the work of data entry clerks.
c. Collecting accurate statistics of historical transactions while gathering data.
d. Performing a check-digit test on a customer acount number
e.Having anothr person review the design of a business form
arrow_forward
1. What do you think is automation?
2. Why is automation needed?
3. What do you think are the advantages of automation?
4. Do you think there are any risks regarding automation?
Motivate your answer.
5. What do you think are the characteristics of
that can be automated? Name three.
6. What do you think will the role of the
processes
accountant/auditor/tax specialist/financial manager be in
the feature?
arrow_forward
could you help me wth those plz
arrow_forward
Create a flowchart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs.
It provides an ordering system via the telephone to its time-sensitive customers besides its regular store sales.
The automated system greets customers, asks them to choose a tone or pulse phone, and routes them accordingly.
The system checks to see whether customers have an existing account.
They can wait for the service representative to open a new account.
Customers choose between order options and are routed accordingly.
Customers can cancel the order.
Finally, the system asks whether the customer has additional requests; if not, the process terminates.
arrow_forward
Question #66: Lamar LLC is in the process of updating its revenues and receivables systems with the implementation of new accounting software. James Loden, Inc. is an independent information technology consultant who is assisting Tamar with the project. James has developed the following checklist containing internal control points that the company should consider in this new implementation:
Will all data entry clerks and accounting personnel have their own PCs with log‐in IDs and password protection?
Will different system access levels for different users be incorporated?
Will customer orders be received via the Internet?
Has the company identified an off‐site alternative computer processing location?
Does the project budget include line items for an upgraded, uninterrupted power source and firewall?
Required: In a two (2) page response, describe the control purpose for each point presented in the case.
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PROBLEM/ DATA INFORMATION
Bruce Schreiber is in charge of financial management for O-net. O-net utilizes satellite technology and sophisticated mapping software to alert its customers to trespassing, illegal dumping, and other encroachments on property these customers own around the globe. Customers typically purchase one-year contracts for this service, and the pricing depends on the number and size of sites monitored.
Mr. Schreiber desires to review financial reports -- an income statement, statement of retained earnings, and balance sheet. Prepare these reports from the following adjusted trial balance. Mr. Schreiber needs this information for internal review purposes, and does not require a classified balance sheet. The operating data relate to the full year, and the blank worksheet already includes partial data. Each required input is worth 0.70 points.
O-net CORPORATION Adjusted Trial Balance As of December…
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Lamar LLC is in the process of updating its revenues and receivables systems with the implementation of new accounting software. James Loden, Inc. is an independent information technology consultant who is assisting Tamar with the project. James has developed the following checklist containing internal control points that the company should consider in this new implementation:
Is the sales department separate from the credit office and the IT department?
arrow_forward
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Related Questions
- Complete a service blueprint for each of the following post office transactions. Use the service actions listed in the tables below each name of a transaction. a. Buy stamps from a machine. I Dispense stamps and change. II Receive and record cash amount. Customer actions line of information Contact person(s) line of visibility Backstage contacts line of internal interaction Support Customer actions line of information Contact person(s) line of visibility Backstage contacts line of internal interaction Arrive and wait in line if necessary. Support b. Buy stamps from a postal clerk. I Clerk fills order or suggests alternative if out of requested stamps. Clerk gives customer the stamps and collects money. II III Replenish stamps periodically. IV Verify cost does not exceed recorded cash amount. Arrive and wait in line if necessary Insert cash. Make a selection. Clerk calls next in line. Receive stamps and any change. Customer approaches clerk. Schedules are made. III IV Count change.…arrow_forwardthe accounts payable (A/P) clerk asked you to open an account named New Expenses. You know that an account name should be specific and well defined, and you're afraid the A/P clerk might charge some expenses to the account that are inappropriate. Why do you think the A/P clerk needs the New Expenses account? Who needs to know this information and what action should you consider?arrow_forwardDeveloping a bonus reward system for the managers of the various offices of the AAA ( American Automobile Association) Travel Agency ?arrow_forward
- Answer the Below Question A company is considering whether to adopt a new accounting software system. Discuss the potential benefits and challenges of implementing new accounting software. What factors should the company consider when selecting a software system? How can the company ensure a successful implementation and minimize disruption to its operations?arrow_forwardPlease answer multichoice question in photo. There can be more than one answer.arrow_forwardFollowing are activities for a provider of online education. Classify each activity as unit level, batch level, service level, or facility level. Activity 1. Scheduling instructors 2. Controlling course data 3. Receiving supply shipments 4. Registering a student 5. Creating a new course 6. Maintaining course websites 7. Providing electricity 8. Delivering an online course Levelarrow_forward
- 1. SEGREGATION OF FUNCTIONSWhich, if any, of the following situations representsimproper segregation of functions? Explain youranswer.a. The billing department prepares the customers’invoices and records the sale in the salesjournal.b. Mail room clerk opens cash receipts envelopesfrom customers and also prepares the remittancelist.c. Accounting clerk receives journal vouchers fromvarious departments and also posts to the GLaccounts.d. The sales department approves sales credit memosas the result of product returns and forwards these to the AR department, which adjusts the customeraccounts to reflect the return.arrow_forwardHi! What is the data flow diagram of this process? Vendors send invoices to the AP department where they are reviewed and approved for payment. Once approved, the invoice and a cash disbursement voucher are sent to the cash disbursement department, where a check is prepared and sent to the vendor. A copy of the check, the invoice, and the voucher are returned to the AP department and filed.arrow_forwardWhich of the following is an example of an input control? a.making sure report that are distributed to the proper people b.monitoring the work of data entry clerks. c. Collecting accurate statistics of historical transactions while gathering data. d. Performing a check-digit test on a customer acount number e.Having anothr person review the design of a business formarrow_forward
- 1. What do you think is automation? 2. Why is automation needed? 3. What do you think are the advantages of automation? 4. Do you think there are any risks regarding automation? Motivate your answer. 5. What do you think are the characteristics of that can be automated? Name three. 6. What do you think will the role of the processes accountant/auditor/tax specialist/financial manager be in the feature?arrow_forwardcould you help me wth those plzarrow_forwardCreate a flowchart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs. It provides an ordering system via the telephone to its time-sensitive customers besides its regular store sales. The automated system greets customers, asks them to choose a tone or pulse phone, and routes them accordingly. The system checks to see whether customers have an existing account. They can wait for the service representative to open a new account. Customers choose between order options and are routed accordingly. Customers can cancel the order. Finally, the system asks whether the customer has additional requests; if not, the process terminates.arrow_forward
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SEE MORE QUESTIONS
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Recommended textbooks for you
- Intermediate Accounting: Reporting And AnalysisAccountingISBN:9781337788281Author:James M. Wahlen, Jefferson P. Jones, Donald PagachPublisher:Cengage LearningAccounting Information SystemsAccountingISBN:9781337619202Author:Hall, James A.Publisher:Cengage Learning,

Intermediate Accounting: Reporting And Analysis
Accounting
ISBN:9781337788281
Author:James M. Wahlen, Jefferson P. Jones, Donald Pagach
Publisher:Cengage Learning

Accounting Information Systems
Accounting
ISBN:9781337619202
Author:Hall, James A.
Publisher:Cengage Learning,