BSBTWK503 Task 3 Tserenlkham Gansukh

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Greenwich English College *

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Accounting

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Nov 24, 2024

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BSBTWK503 Manage Meetings Student Assessment Tasks Assessment Task 3 Cover Sheet Student Declaration To be filled out and submitted with assessment responses ☐ I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s). ☐ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me. ☐ I have correctly referenced all resources and reference texts throughout these assessment tasks. Student name Tserenlkham Gansukh Student ID number Student signature Tserenlkham Gansukh Date 03/12/2023 Assessor declaration ☐ I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. Assessor name Assessor signature Date Assessment outcome ☐ S ☐ NS ☐ DNS Resubmission ☐ Y ☐ N Feedback A copy of this page must be supplied to the office and kept in the student’s file with the evidence. V1 2021 Page 1

BSBTWK503 Manage Meetings Student Assessment Tasks Assessment Task 3: Informal meeting project Task summary This assessment task requires you, in the role of Operations Manager, to prepare for and conduct an informal meeting with your team to discuss social activities for the team. This assessment is to be completed in the simulated work environment in the RTO. Required  Access to textbooks/other learning materials  Computer with Microsoft Office and internet access  Meeting Policy and Procedures  Space for a meeting and meeting roleplay participants Plagiarism  Plagiarism is not accepted and must be below 20%.  Make sure that your answers are in your own words (paraphrased) and do not cut and paste and answers from - Internet - Student Guide - Other people’s work Our Turnitin plagiarise software will give a report of the amount of copy and paste you do. Remember your submissions allow only 20% of copied work. Also add a reference to your answers as to where you have found the information. This linkage will not be added to your Turnitin report. Word count It is important as each course level requires a certain amount of writing to be completed for the questions. Example: Certificate II level course the word count for each answer should be around 50 words V1 2021 Page 2

BSBTWK503 Manage Meetings Student Assessment Tasks Certificate III level course the word count for each answer should be around 100 words Certificate IV level course the word count for each answer should be around 150 words Diploma level course the word count for each answer should be around 250 words Advanced Diploma level course the word count for each answer should be around 500 words It is important to read the instructions for the question – if the says write a paragraph and give examples, make sure you do this or you may have to redo your answers Timing Your assessor will advise you of the due date of these submissions. Submit  Email regarding meeting arrangements  Email with draft summary of the meeting outcomes  Email with revised summary of the meeting outcomes Instructions 1. You are to write an email from your email account and send this back to yourself. 2. When the email arrives, open the email and screenshot the whole screen including the email (use your phone or computer applications). 3. Upload this screenshot into your assessment and complete your remaining tasks. Assessment criteria For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence. Role-Play Instructions Role-Play and Presentation Video Recording / Upload Instructions to Moodle  Consult with your trainer as to the requirement of the Role-play or presentation for your unit of competence. V1 2021 Page 3

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BSBTWK503 Manage Meetings Student Assessment Tasks  Write a script of your role-play as per the instructions in your assessment  Practice your script at least (3) three times before recording your video  To record your video; 1. Log on to https://zoom.us/ 2. Sign up, it is free 3. Zoom will download into your laptop or PC or Smart phone 4. Start your zoom session 5. Test your audio and video 6. Your video and audio should always be on 7. Share the screen you want to display (PowerPoint presentation, Template, etc) 8. Record your Zoom session to your PC 9. The length of your recording must be minimum of 1.5 minutes and a maximum of 3 minutes 10. To move from one screen to another, make a new share so it can appear in your recording 11. Once your recording is complete, stop your recording and End all meetings. 12. Save your recording as Unit number_Task number_Student name_Student ID_Attempt number Example: (BSBMGT502_AT2 Roleplay_John Smith_KIC0000070_Attempt 1) 13. Upload your saved video role-play recording to Moodle similar to uploading your task.  Your trainer will assess your role-play. If you are not satisfactory, your trainer will instruct you to resubmit your video role-play recording with the needed corrections or make a face-to-face roleplay with the trainer. Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. V1 2021 Page 4

BSBTWK503 Manage Meetings Student Assessment Tasks Assessment Task 3 Instructions Carefully read the following: Grow Management Consultants has recently implemented a work-life balance policy. The policy includes a new initiative to hold a quarterly social event for all staff. As the Operations Manager for Grow Management Consultants, you have decided to have an informal meeting with your staff to seek their ideas on social activities and to discuss timing (e.g. which days of the week work best, what time). Note that the policy states that a maximum budget of $500 per activity may be allocated and that activities may be held on Friday afternoons or after 5 pm on any other day of the week. You should follow the Grow Management Consultants Meetings Policy and Procedures for informal meetings. Complete the following activities: 1. Develop a meeting agenda. The agenda should conform to the Meeting Policy and Procedures. It should clearly show the date and time for the meeting, as well as who is to attend the meeting and items for discussion as per the scenario information and meeting policy and procedure. Note that the meeting will last for about 15 minutes. Your assessor will advise you of the date and time for the meeting. Prior to the meeting, you will also be required to make notes on your own ideas for social activities. Research and make notes on at least two ideas to take to the meeting. 2. Send an email to the staff who will attend the meeting. V1 2021 Page 5

BSBTWK503 Manage Meetings Student Assessment Tasks The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment. Attach the meeting agenda to an email to the relevant staff members. The email should confirm the meeting arrangements and include an outline of the agenda. V1 2021 Page 6

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BSBTWK503 Manage Meetings Student Assessment Tasks 3. Conduct the meeting You are required to run an informal meeting with the staff (roleplayed by your assessor and two other students). Review the Meeting Policy and Procedures to make sure that you understand the role and responsibilities of the Chair for an informal meeting, as well as the requirements for minutes. The Administration/Project Officer will be roleplayed by your assessor and the other two staff will be roleplayed by two other students. Each student roleplaying a staff member will be briefed by the assessor to research and make notes on their ideas for social activities to share at the meeting. Chair the meeting in accordance with the meeting policy and procedures. This includes:  Introducing the meeting by stating the purpose of the meeting and encouraging all team members to contribute  Ensuring that the meeting follows the requirements of the Chairperson as outlined in the meeting policy and procedure  Ensuring that the meeting is kept to time and focused on the specified purpose Conduct the meeting according to the agenda in the email ensuring that:  You share your own ideas for social activities  You seek the ideas from the staff team  All ideas are discussed and at least four ideas are agreed on  You facilitate a consensus on the best day and time for the social activities  Explain that you will send an email to report on outcomes. During the meeting, you are required to demonstrate effective communication skills as follows:  Speaking clearly and concisely  Using non-verbal communication to assist with understanding  Asking questions to identify required information  Responding to questions as required  Using active listening techniques to confirm understanding. 4. Send an email to your team (your assessor). You are required to demonstrate that you able to review and revise text, so this email will be the draft version, and the next will be the revised version. Assume that you have agreed on all of the social activities discussed at the meeting, as well as the time that the activities will be conducted. Draft an email to be sent to the team that briefly details the meeting outcomes and lists the social activities agreed on, as well as the agreed times. Finish the text with a note that you will be correcting the email and sending the corrected version shortly. V1 2021 Page 7

BSBTWK503 Manage Meetings Student Assessment Tasks This email should have the word “Draft” in its title. Send the draft email to your assessor. V1 2021 Page 8

BSBTWK503 Manage Meetings Student Assessment Tasks 5. Send an email to your assessor. Re-open the sent email and carefully check it for spelling and grammar and ensure that it is a true and accurate record of the meeting. This email gives you the opportunity to demonstrate to your assessor that you are able to correct your own work accurately, so this email needs to contain text that is an improvement on the previous one. When finished, send this revised draft of the email to your assessor. This email should have the word “Revised” in its title. It should be sent within the timeframes set out in the Meeting Policy and Procedures. V1 2021 Page 9

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BSBTWK503 Manage Meetings Student Assessment Tasks Assessment Task 3 Checklist Student’s name: Did the student: Completed successfully Comments Yes No Develop a notice for an informal meeting according to the Meeting Policy and Procedures? Send the email to each identified meeting participant at least two working days prior to the meeting? Chair the meeting as required? Conduct the meeting according to the agenda? Include in the email a summary of the outcomes of the meeting? Correctly reflect meeting discussion in email summarising meeting outcomes? Check email for spelling and grammar and to ensure that it is a true and accurate record of the meeting? Make changes to email as required? Task Outcome: Satisfactory ☐ Not Satisfactory ☐ Assessor signature Assessor name Date V1 2021 Page 10