281

JPG

School

TAFE Queensland *

*We aren’t endorsed by this school

Course

MKG414

Subject

Accounting

Date

Nov 24, 2024

Type

JPG

Pages

1

Uploaded by DrHeatAnteater41

Report
In your own words, describe each of the four (4) points: Legislation (Acts) These are the Acts, either Commonwealth or State/Territory that sets out the regulations of how a real estate agent must act. Consider it the 1op of the pyramid. First and foremost we have the Property Occupations Act 2014 and its Regulations (State Level). Then there is the Australian Competition and Consumer Commission (Commonwealth Level), followed by other no less important Acts such as Privacy Act 1988 (Commonwealth); Residential Tenancies and Rooming Accommodation Act 2008 (State) and the AntiDiscrimination Act 1991 (State). Regulations These are regularly updated whenever the Act changes - this is the process of how we make the Act work. The second level being Regulations, such as Office of Fair Trading. This second tier monitors and sets out such things as the issuance and checking of real estate licenses / certificates. Conduct Standards Incorporated into this tier are other related professional associations. For real estate agents, the Property Occupation Regulations Sections 18-22 covers conduct. Policy and Procedures Manual This is the “how 10" of everyday working life of your agency. It should instruct and inform all staff in all areas, from how to answer the telephone through to front desk security through to trust account procedures and personal safety issues. It must be a Jiving document’ and updated constantly to properly work.
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