DATA ANALY ACCT + CONNECT LL
1st Edition
ISBN: 9781266167867
Author: RICHARDSON
Publisher: MCG/CREATE
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Textbook Question
Chapter 7, Problem 6MCQ
On a Balanced Scorecard, which is not included as a component?
- a. Financial Performance
- b. Customer/Stakeholder
- c. Internal Process
- d. Employee Capacity
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Which of the following is not one of the elements of the balanced scorecard?
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Chapter 7 Solutions
DATA ANALY ACCT + CONNECT LL
Ch. 7 - What would you consider to be Financial...Ch. 7 - Prob. 2MCQCh. 7 - What does KPI stand for? a. Key performance index...Ch. 7 - Prob. 4MCQCh. 7 - Prob. 5MCQCh. 7 - On a Balanced Scorecard, which is not included as...Ch. 7 - Prob. 7MCQCh. 7 - Prob. 8MCQCh. 7 - Prob. 9MCQCh. 7 - Prob. 10MCQ
Ch. 7 - We know that a Balanced Scorecard is comprised of...Ch. 7 - Prob. 2DQCh. 7 - Amazon, in the authors opinion, has cared less...Ch. 7 - For an accounting firm like PwC, how would the...Ch. 7 - For a company like Walmart, how would the Balanced...Ch. 7 - Prob. 6DQCh. 7 - If the data underlying your digital dashboard are...Ch. 7 - In which of the four components of a Balanced...Ch. 7 - From Exhibit 7-5, choose 5 Financial Performance...Ch. 7 - From Exhibit 7-5, choose 10 Employee Performance...Ch. 7 - From Exhibit 7-5, choose 10 Marketing KPIs to...Ch. 7 - Prob. 4PCh. 7 - If ROA is considered a key KPI for a company, what...Ch. 7 - If Time to Market is considered a key KPI for a...Ch. 7 - Prob. 7P
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- Which of the following statements is false? A. The four dimensions of performance that are considered in a balanced scorecard are financial, customer, internal process, and learning and growth B. A balanced scorecard will include qualitative and quantitative measures. C. Stakeholders cannot include stockholders. D. A balanced scorecard is the compatibility between personal goals and the goals of the organization.arrow_forwardComponents of the organization that are demotivating for purposes of performance management are known as ______. A. business goals B. strategic plans C. uncontrollable factors D. incentivesarrow_forwardGoal congruence in well-designed performance measurement systems best explains a congruence between ________. A. employees and the company B. strategic plans and the future C. decisions and outcomes D. feedback and measurementarrow_forward
- Which of the following does not describe a management control system? A. establishes a companys strategic goals B. implements a companys strategic goals C. monitors a companys strategic goals D. a system that only measures profitabilityarrow_forwardWhich of the following statements regarding the balanced scorecard is not correct? a. It seeks to address the problems associated with traditional financial measures used to assess performance. b. The notion of value chain analysis plays a major role in the drawing up of a balanced scorecard. c. It relies on the perception of the users with regard to service provided. d. It is directly derived from scientific management theories.arrow_forwardAn important goal of a responsibility accounting framework is to help ensure which of the following? A. decision-making is made by the top executives. B. investments made by each segment are minimized. C. identification of operating segments that should be closed. D. segment and company financial goals are congruent.arrow_forward
- Which one of the following is related to the decision making function of management: O a. Establishing goals O b. Choosing among alternatives O c. None of the given answers O d. Budgeting O e. Performance reportsarrow_forwardManagers in which of the following responsibility centers are held responsible forprofits? (You may select more than one answer.)a. Revenue centersb. Cost centersc. Profit centersd. Investment centersarrow_forwardHow are the value chain and management accounting related? Distinguish between a cost center, a profit center, and an investment center using appropriate examples.arrow_forward
- Why does the balanced scorecard include financial performance measures as well as measures of how well internal business processes are doing?arrow_forwardThe tendency for managers to behave like the performance metrics are the strategic objectives is known as a. motivated reasoning b. common measures bias c. surrogation d. metrics errorsarrow_forwarda. what quantitative/qualitative factors would you use for performance management? b. how well does your current workplace performance management system actually measure performance? c. which performance measures are present or missing?arrow_forward
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