INTERMEDIATE ACCOUNTING-NEXTGEN ACCESS
17th Edition
ISBN: 9781119659747
Author: Kieso
Publisher: WILEY
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Horngren's Financial & Managerial Accounting: The Managerial Chapters, 8th Edition.
E-M:9-14 Describing the balanced scorecard and identifying key performance indicators for each perspectiveConsider the following key performance indicators and classify each indicator according to the balanced scorecard perspective it addresses. Choose from the financial perspective, customer perspective, internal business perspective, and the learning and growth perspective.
a.Number of customer complaintsb.Number of information system upgrades completedc.Residual incomed.New product development timee.Employee turnover ratef.Percentage of products with online help manualsg.Customer retentionh.Percentage of compensation based on performancei.Percentage of orders filled each weekj.Gross margin growthk.Number of new patentsl.Employee satisfaction ratingsm.Manufacturing cycle time (average length of production process)n.Earnings growtho.Average machine setup timep.Number of new customersq.Employee…
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- What is Internal Control in auditing?arrow_forwardWhat is independence of the audit?arrow_forwardBruno Manufacturing uses direct labor-hours in its predetermined overhead rate. At the beginning of the year, the total estimated manufacturing overhead was $680,000. At the end of the year, actual direct labor-hours for the year were 42,500 hours, manufacturing overhead for the year was underapplied by $25,500, and the actual manufacturing overhead was $695,000. The predetermined overhead rate for the year must have been closest to: A) $16.00 B) $15.75 C) $16.35 D) $16.94arrow_forward
- What was manufactured overhead?arrow_forwardWhich of the following choices is the correct status of manufacturing overhead at year-end?arrow_forwardMorris Corporation applies manufacturing overhead at the rate of $40 per machine hour. Budgeted machine hours for the current period were anticipated to be 200,000; however, higher than expected production resulted in actual machine hours worked of 225,000. Budgeted and actual manufacturing overhead figures for the year were $8,000,000 and $8,750,000, respectively. On the basis of this information, the company's year-end overhead was: A. overapplied by $250,000 B. underapplied by $250,000 C. overapplied by $750,000 D. underapplied by $750,000arrow_forward
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