Understanding Health Insurance: A Guide to Billing and Reimbursement (MindTap Course List)
Understanding Health Insurance: A Guide to Billing and Reimbursement (MindTap Course List)
14th Edition
ISBN: 9781337554220
Author: Michelle A. Green
Publisher: Cengage Learning
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Scenario: You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call?  If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example.“Hi, I am wanting to have my prescription for Valium refilled by the doctor. Could he just phone it in to my pharmacy?”
Below is an example of an ISBAR communication between a registered nurse and a healthcare provider. Which statement represents the "background" in ISBAR?
The manager of a clinic can have many varied responsibilities based on the needs of the specific facility. Discuss THREE duties and their importance to the facility. What is the difference between authoritarian and participatory management styles? Explain your role as a medical assistant regarding the importance of risk management in a healthcare setting? Research and identify the Genetic Information Nondiscrimination Act of 2008 (GINA). Research and identify the Americans with Disabilities Act Amendments
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