Basic Business Statistics, Student Value Edition
Basic Business Statistics, Student Value Edition
14th Edition
ISBN: 9780134685113
Author: Mark L. Berenson, David M. Levine, David F. Stephan, Kathryn Szabat
Publisher: PEARSON
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Chapter 2, Problem 4PS

The Consumer Financial Protection Bureau reports on consumer financial product and service complaint submissions by state, category, and company. The following table, stored in FinancialComplaints1, represents complaints receive from Louisiana consumers by complaint category for 2016.

Chapter 2, Problem 4PS, The Consumer Financial Protection Bureau reports on consumer financial product and service complaint , example  1

a. Compute the percentage of complaints for each category.

b. What conclusions can you reach about the complaints for the different categories?

The following table, stored as FinaancialComlants2, summarizes complaints received from Louisiana Consumers by most- complained about companies for 2016.

Chapter 2, Problem 4PS, The Consumer Financial Protection Bureau reports on consumer financial product and service complaint , example  2

c. Compute the percentage of complaints for each category.

d. What conclusions can you reach about the complaints for the different companies?

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Chapter 2 Solutions

Basic Business Statistics, Student Value Edition

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