Chapter 2, Problem 2.8.2C

You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call? If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example. “Hi, my mother was in to see the doctor yesterday. Ever since then she has been quite upset. She won’t talk to me about it. I want to know what is going on.”

You know a patient is uncomfortable about undergoing a pel-vic examination, and you ask the male physician to wait for you before he begins the examination. He tells you he can’t wait and doesn’t need your assistance. You know the patientwants another woman in the room. How would you respond,and what is at stake? Does it matter if the reason for thepatient’s request to have you present is simply preference,is linked to a history of abuse, or is related to her culturalor religious beliefs?

https://mylearning.suny.edu/d21/le/content/1496105/viewConten Ch 9 Medical Record Activity Page 1: What is Cindy's chief complaint or reason for visit? 1 Page 2: 21 Page 3: 3> Page 4: 41 Page 5: 5 Page 6: Cindy is a 17-year-old high school student. She leads an active social life, gets good grades, and is a member of the track team. About two weeks ago she became ill with what she thought was the flu. Her signs and symptoms included sore throat, enlarged and tender lymph nodes in her neck, inflamed tonsils, headache, fever, muscle aches and fatigue and loss of appetite. She expected to feel better by now, but she still has many of the symptoms. Her mother took Cindy to their family physician for evaluation. Upon examination the physician notes that Cindy has swollen lymph nodes in her neck and armpits, her spleen is enlarged. Based on her symptoms and examination the physician diagnosed Cindy with the Epstein-Barr virus. He explained that there is no specific cure, but that treatment…