Understanding Health Insurance: A Guide to Billing and Reimbursement
14th Edition
ISBN: 9781337679480
Author: GREEN
Publisher: Cengage
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The difference between a remittance advice (RA) and an explanation of benefits (EOB) is:
The RA goes to the provider only and includes payment information.
The EOB goes to the provider.
The RA is sent to the patient and includes payment information.
The EOB contains payment information.
True or false: Nursing care is considered an institutional service.
When time is used as a key component in billing an E/M service, the provider must document face-to-face time with the patient and how much time was spent counseling the patient with the family.
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- When a patient is being admitted from home, the social worker should arrange for the medical records on the patient's last hospitalization. the facility should begin recording the patient's past history and background. prior medical records are generally not available. the social worker should obtain medical records from the admitting physician's office.arrow_forwardTo process claims accurately and effectively, billing professionals must understand how a clean claim is prepared and what issues can contribute to a dirty claim. When managing a team of billing professionals, it is important to understand how internal and external factors contribute to a smooth process vs. a rejection or denial. Summarize internal factors (within your organization/facility) that can positively or negatively influence the life cycle of a claim. Summarize external factors (outside of your organization/facility) that can positively or negatively influence the life cycle of a claim. From a leadership perspective, how can you ensure your team is effectively trained and confident in navigating internal and external challenges with claim processing? Please be sure to validate your opinions and ideas with citations and references in APA format.arrow_forwardHow does health Insurance Portability and Accountability Act (HIPAA) facilitate electronic transactions? A Gives providers access to a centralized patient database B Gives covered providers unique identifiers to use with coding system C Allows anyone with computer access to file claims D Generates paper reports as a back up systemarrow_forward
- The LPN/LVN is preparing to take a verbal medication order over the telephone from a health-care provider. For which reason would this action be permitted by the LPN/LVN? The RN is going home with a sudden fever and vomiting. The order is in response to the emergency need for a patient. The LPN/LVN is the only person at the nursing station. The action is supported by both state board and facility policy.arrow_forwardThe purpose of obtaining a health history in today's medical office is to: a. have a basis for all treatment given by the provider and a guide for all future treatment. b. have information for the patient's personal use. c. have something to document in the patient's medical record. O d. have information for the insurance company.arrow_forwardWhat is typically needed to establish breach of a duty of care? Show answer choices A Causing direct physical harm to a patient (B) Violating a written policy Intending to commit malpractice D Failing to meet the relevant standard of carearrow_forward
- Discuss the importance of advocacy as it pertains to patient care. What is the nurse's role in patient advocacy? Describe a situation in which you were involved with patient advocacy. Explain what the advocacy accomplished for the patient, and what the repercussions would have been if the patient would not have had an advocate.arrow_forwardIn the late 20th century, many methods were used to pay physicians for services rendered. The most popular methods include all the following except payment as a base salary. according to a schedule of fee-for-service (FFS). based on usual, customary, reasonable (UCR) charges. based on resource based relative values(RBRVs). based on patient outcomes.arrow_forwardwhat are the obligations a medical office specialist has to uphold a standard of ethics. Why this is important? Explain.arrow_forward
- A patient received $800 medical procedure . The patient has an insurance plan with a 70/30 coinsurance agreement and a $200 deductible which they have not met . The insurance allows $550 on the procedure and the provider will write off the difference in cost . How much will the insurance be responsible for? How much will the patient be responsible for?arrow_forwardTrue or false: People less than age 40 use the majority of long-term care services in the United States.arrow_forwardWhen asked the difference between a health maintenance organization (HMO) and a preferred provider organization (PPO) plan, what would be the correct response? A patient with a PPO plan will have no additional costs for services. An HMO provides better access to outpatient services and drug benefits. The two plans are essentially the same. A patient may choose any physician with an HMO plan.arrow_forward
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