You got 60 observations data of customer calls in a service centre. Six types of problem (A to F) have been identified. A chi-square goodness-of- fit test will be used to see if the assumption of a uniform distribution is reasonable. Assume a level of significance (a) is 0.05 Flat Types A B C DE F Frequency 6 6 10 7 7 12 (i) Write down the assumption statements. (ii) Calculate the chi-square value. (iji) What is your conclusion?

MATLAB: An Introduction with Applications
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Author:Amos Gilat
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You got 60 observations data of customer calls
in a service centre. Six types of problem (A to F)
have been identified. A chi-square goodness-of-
fit test will be used to see if the assumption of a
uniform distribution is reasonable. Assume a
level of significance (a) is 0.05
Flat
Types A B
C
DE F
Frequency 6
10 7
7
12
(i) Write down the assumption statements.
(ii) Calculate the chi-square value.
(iii) What is your conclusion?
Transcribed Image Text:You got 60 observations data of customer calls in a service centre. Six types of problem (A to F) have been identified. A chi-square goodness-of- fit test will be used to see if the assumption of a uniform distribution is reasonable. Assume a level of significance (a) is 0.05 Flat Types A B C DE F Frequency 6 10 7 7 12 (i) Write down the assumption statements. (ii) Calculate the chi-square value. (iii) What is your conclusion?
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