What does Cronbach Alpha mean?  ii. Interpret the above table of reliability statistics?

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
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i. What does Cronbach Alpha mean? 
ii. Interpret the above table of reliability statistics?

Question 2: Reliability statistics
a)
Whole Scale
Reliability
Empathy
Responsiveness
Attitude
Tangibility
Satisfaction
Reliability Statistics
Cronbach's
Alpha
.912
.874
.830
.803
.851
.928
.937
Cronbach's Alpha
Based on
Standardized Items
.915
.883
.833
.802
.851
.929
.938
N of
Items
20
3
3
3
4
4
3
Transcribed Image Text:Question 2: Reliability statistics a) Whole Scale Reliability Empathy Responsiveness Attitude Tangibility Satisfaction Reliability Statistics Cronbach's Alpha .912 .874 .830 .803 .851 .928 .937 Cronbach's Alpha Based on Standardized Items .915 .883 .833 .802 .851 .929 .938 N of Items 20 3 3 3 4 4 3
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