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Problem  (State the problem in the case)

Problem  (State the problem in the case)

Ciccarelli: Psychology_5 (5th Edition)
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
Section: Chapter Questions
Problem 1TY
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Problem  (State the problem in the case)
Case Study 1 The New Human Resource Manager The Prime Manufacturing Company is a garment factory that employs about 1250 employees of varied skills. About 75 percent are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in the garment production. Women are mostly in sewing department, packaging and quality control. Mr. Rod Santos was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-size organization. His main concern was preparing the payroll and handling employee's records. The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant and two supervisors and Mr. Rod Santos as manager. The record of Rod Santos in his academic achievements is quietly satisfactory. His bachelor's degree is in the field of Engineering. Performance in the previous employment is quite satisfactory. The construction company of his previous employment closed shop due to an economic slowdown, this cause his separation from employment. The garment business is globally competitive and customer's satisfaction is of prime importance. Employee's commitments to performance standard are high priority. In the three-month span of Rod Santos' employment, 20 percent of women employees and 12 percent of male employees resigned for unknown reasons, as there was no exit interview conducted. Production schedule was delayed and foreign customers were alarmed. The general manager, Mario Mabilangan, called Rod Santos regarding the problem. He noted Rod's indecisive approach to the HR problem and actions that he failed to take. He pointed out to Rod Santos that he exactly did not know what to do regarding the current situation. His subordinates began to complain to Mr. Mabilangan about Rod Santos' indecision. Rod Santos became more withdrawn from his subordinates and other managers in the plant. He showed little interest in his job and concentrated in mental jobs concerning the department. In general he lost control of his job of managing the department. Note: Use the case analysis format Problem Case Facts Analysis/ Hypothesis Alternative Courses of Action Recommendation and Conclusion 16
Transcribed Image Text:Case Study 1 The New Human Resource Manager The Prime Manufacturing Company is a garment factory that employs about 1250 employees of varied skills. About 75 percent are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in the garment production. Women are mostly in sewing department, packaging and quality control. Mr. Rod Santos was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-size organization. His main concern was preparing the payroll and handling employee's records. The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant and two supervisors and Mr. Rod Santos as manager. The record of Rod Santos in his academic achievements is quietly satisfactory. His bachelor's degree is in the field of Engineering. Performance in the previous employment is quite satisfactory. The construction company of his previous employment closed shop due to an economic slowdown, this cause his separation from employment. The garment business is globally competitive and customer's satisfaction is of prime importance. Employee's commitments to performance standard are high priority. In the three-month span of Rod Santos' employment, 20 percent of women employees and 12 percent of male employees resigned for unknown reasons, as there was no exit interview conducted. Production schedule was delayed and foreign customers were alarmed. The general manager, Mario Mabilangan, called Rod Santos regarding the problem. He noted Rod's indecisive approach to the HR problem and actions that he failed to take. He pointed out to Rod Santos that he exactly did not know what to do regarding the current situation. His subordinates began to complain to Mr. Mabilangan about Rod Santos' indecision. Rod Santos became more withdrawn from his subordinates and other managers in the plant. He showed little interest in his job and concentrated in mental jobs concerning the department. In general he lost control of his job of managing the department. Note: Use the case analysis format Problem Case Facts Analysis/ Hypothesis Alternative Courses of Action Recommendation and Conclusion 16
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