Case One Systems Management Software Helps Fight Crime The York regional police protect 1,800 square kilometers north of Toronto, Canada. Until recently, the force has been challenged trying to keep the rugged Panasonic laptops in its 200 cruisers, boats, and helicopters up-to-date, secure, and synchronized. Although the notebooks were wirelessly. Not only were human resources wasted, but the internal IT department was pushed past its limit. Staff members sometimes unknowingly worked to solve the same problems. They spent too much time coordinating applications, running backups, and trying to keep up with new law enforcement applications. Recently the York police installed system management software from Microsoft called System Center Configuration Manager 2007. The software allows system administrators at the main station to access notebooks remotely over the network for system upgrades, patch management, software distribution, and hardware and software inventory. No longer do officers need to spend hours waiting on their PC updates. PCs are updated as needed over the wireless network. New software and system changes are pushed out to all notebooks simultaneously so all officers have the same information and services at all times. The new system software allows the department to come close to its paperless ideal. An e-ticketing system allows officers to swipe a driver’s license, run a background check, and issue a ticket in minutes. Officers receive daily briefings online and submit reports directly from their notebooks, which allows them to stay on the road rather than at a desk. The new system has freed up the IT staff to concentrate on delivering new and useful services rather than just maintaining the old services. The York regional police are looking forward to the next edition of System Center Configuration Manager, which promises to support streaming media. They would like to use it to stream video from the helicopter to cruisers on the road. Discussion Questions 1. What unique challenges did the York regional police IT staff have to overcome
Case One Systems Management Software Helps Fight Crime The York regional police protect 1,800 square kilometers north of Toronto, Canada. Until recently, the force has been challenged trying to keep the rugged Panasonic laptops in its 200 cruisers, boats, and helicopters up-to-date, secure, and synchronized. Although the notebooks were wirelessly. Not only were human resources wasted, but the internal IT department was pushed past its limit. Staff members sometimes unknowingly worked to solve the same problems. They spent too much time coordinating applications, running backups, and trying to keep up with new law enforcement applications. Recently the York police installed system management software from Microsoft called System Center Configuration Manager 2007. The software allows system administrators at the main station to access notebooks remotely over the network for system upgrades, patch management, software distribution, and hardware and software inventory. No longer do officers need to spend hours waiting on their PC updates. PCs are updated as needed over the wireless network. New software and system changes are pushed out to all notebooks simultaneously so all officers have the same information and services at all times. The new system software allows the department to come close to its paperless ideal. An e-ticketing system allows officers to swipe a driver’s license, run a background check, and issue a ticket in minutes. Officers receive daily briefings online and submit reports directly from their notebooks, which allows them to stay on the road rather than at a desk. The new system has freed up the IT staff to concentrate on delivering new and useful services rather than just maintaining the old services. The York regional police are looking forward to the next edition of System Center Configuration Manager, which promises to support streaming media. They would like to use it to stream video from the helicopter to cruisers on the road. Discussion Questions 1. What unique challenges did the York regional police IT staff have to overcome
Social Psychology (10th Edition)
10th Edition
ISBN:9780134641287
Author:Elliot Aronson, Timothy D. Wilson, Robin M. Akert, Samuel R. Sommers
Publisher:Elliot Aronson, Timothy D. Wilson, Robin M. Akert, Samuel R. Sommers
Chapter1: Introducing Social Psychology
Section: Chapter Questions
Problem 1RQ1
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Question
Case One Systems Management Software Helps Fight Crime
The York regional police protect 1,800 square kilometers north of Toronto, Canada. Until
recently, the force has been challenged trying to keep the rugged Panasonic laptops in its 200
cruisers, boats, and helicopters up-to-date, secure, and synchronized. Although the notebooks
were wirelessly.
Not only were human resources wasted, but the internal IT department was pushed past
its limit. Staff members sometimes unknowingly worked to solve the same problems. They spent
too much time coordinating applications, running backups, and trying to keep up with new law
enforcement applications.
Recently the York police installed system management software from Microsoft called
System Center Configuration Manager 2007. The software allows system administrators at the
main station to access notebooks remotely over the network for system upgrades, patch
management, software distribution, and hardware and software inventory. No longer do officers
need to spend hours waiting on their PC updates. PCs are updated as needed over the wireless
network. New software and system changes are pushed out to all notebooks simultaneously so
all officers have the same information and services at all times. The new system software allows
the department to come close to its paperless ideal. An e-ticketing system allows officers to swipe
a driver’s license, run a background check, and issue a ticket in minutes. Officers receive daily
briefings online and submit reports directly from their notebooks, which allows them to stay on the
road rather than at a desk. The new system has freed up the IT staff to concentrate on delivering
new and useful services rather than just maintaining the old services.
The York regional police are looking forward to the next edition of System Center
Configuration Manager, which promises to support streaming media. They would like to use it to
stream video from the helicopter to cruisers on the road.
Discussion Questions
1. What unique challenges did the York regional police IT staff have to overcome?
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