As consumers, regardless of our purchase type, we go through the consumer buying decision process. Choose both a low and high involvement product you have recently purchased. Using figure 14-1 from our textbook, detail these purchases and the influences on them. Take us through the steps.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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As consumers, regardless of our purchase type, we go through the consumer buying decision process. Choose both a low and high involvement product you have recently purchased. Using figure 14-1 from our textbook, detail these purchases and the influences on them. Take us through the steps.

Low-involvement
purchase
Nominal decision making
Problem recognition
Selective
Information search.
Limited internal
Purchase
Postpurchase
No dissonance
Very limited evaluation
Limited decision making
Problem recognition
Generic
Information search.
Internal
Limited external
Alternative evaluation
Few attributes
Simple decision rules
Few alternatives
Purchase
Postpurchase
No dissonance
Limited evaluation
High-involvement
purchase
Extended decision making
Problem recognition.
Generic
Information search.
Internal
External
Alternative evaluation
Many attributes
Complex decision rules
Many alternatives
Purchase
Postpurchase
Dissonance
Complex evaluation
Transcribed Image Text:Low-involvement purchase Nominal decision making Problem recognition Selective Information search. Limited internal Purchase Postpurchase No dissonance Very limited evaluation Limited decision making Problem recognition Generic Information search. Internal Limited external Alternative evaluation Few attributes Simple decision rules Few alternatives Purchase Postpurchase No dissonance Limited evaluation High-involvement purchase Extended decision making Problem recognition. Generic Information search. Internal External Alternative evaluation Many attributes Complex decision rules Many alternatives Purchase Postpurchase Dissonance Complex evaluation
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