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Alisa works at a Medical Insurance Company. She oversees the claims department and her objective is to increase efficiency in the company - each unit must process a minimum number of claims per day. To achieve this goal, she installed a software system that monitors: Number of claims processed by each clerk Number of keystrokes performed by each clerk Log information when each clerk is in or out of his post. This system allows her to check all the above information in real-time on her screen. She can also see all emails sent by each clerk regardless of whether the email is business related or not. Should she use this system and if so, does every clerk need to be notified? Do you think any limits should be placed on companies using such systems? discuss.  1. ICT ethical principles and professional responsibilities   2. Relate social and ethical issues   3. Organization & Structure of Report   4. Plagiarism

Alisa works at a Medical Insurance Company. She oversees the claims department and her objective is to increase efficiency in the company - each unit must process a minimum number of claims per day. To achieve this goal, she installed a software system that monitors: Number of claims processed by each clerk Number of keystrokes performed by each clerk Log information when each clerk is in or out of his post. This system allows her to check all the above information in real-time on her screen. She can also see all emails sent by each clerk regardless of whether the email is business related or not. Should she use this system and if so, does every clerk need to be notified? Do you think any limits should be placed on companies using such systems? discuss.  1. ICT ethical principles and professional responsibilities   2. Relate social and ethical issues   3. Organization & Structure of Report   4. Plagiarism

Database System Concepts
Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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Alisa works at a Medical Insurance Company. She oversees the claims department and her

objective is to increase efficiency in the company - each unit must process a minimum number

of claims per day. To achieve this goal, she installed a software system that monitors:

  • Number of claims processed by each clerk
  • Number of keystrokes performed by each clerk
  • Log information when each clerk is in or out of his post.

This system allows her to check all the above information in real-time on her screen. She can

also see all emails sent by each clerk regardless of whether the email is business related or not.

Should she use this system and if so, does every clerk need to be notified? Do you think any

limits should be placed on companies using such systems? discuss.

 1. ICT ethical principles and professional responsibilities 

 2. Relate social and ethical issues 

 3. Organization & Structure of Report 

 4. Plagiarism 

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