A full-service western restaurant chain, Garfunkel, recently introduced a tableavailability checking and booking service to complement their existing mobileapplication. Traditionally if customers wanted to dine in, they would either turn up atthe restaurant to find out whether there is a free table, or make a phone call to checkwith the restaurant beforehand. Now, customers can also check the availability of thetables at Garfunkel, book a table, and pre-order food prior to their arrival.(d)Customers can book a table via the mobile app. State TWO (2) measures, withjustification, that would benefit both the customers and Garfunkel with this tablebooking arrangement?

Answered: A full-service western restaurant…

Computer Networking: A Top-Down Approach (7th Edition)

7th Edition

ISBN:9780133594140

Author:James Kurose, Keith Ross

Publisher:James Kurose, Keith Ross

Chapter1: Computer Networks And The Internet

Section: Chapter Questions

Problem R1RQ: What is the difference between a host and an end system? List several different types of end...

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Question

A full-service western restaurant chain, Garfunkel, recently introduced a table
availability checking and booking service to complement their existing mobile
application. Traditionally if customers wanted to dine in, they would either turn up at
the restaurant to find out whether there is a free table, or make a phone call to check
with the restaurant beforehand. Now, customers can also check the availability of the
tables at Garfunkel, book a table, and pre-order food prior to their arrival.
(d)
Customers can book a table via the mobile app. State TWO (2) measures, with
justification, that would benefit both the customers and Garfunkel with this table
booking arrangement?

Expert Solution

Step 1

By introducing this table availability checking and booking service, Garfunkel is able to create an additional revenue stream by partnering with its customers. By allowing customers to order and pay for their food prior to their arrival, they will be more likely to order more expensive food which is currently exclusive to Garfunkel users. They will also be able to reserve a table at Garfunkel without having to go through the hassle of looking for space or waiting in line only to find out there was no availability.