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A Business Case Study on ERP Implementation (Systems Migration) In 2014, a fast-food company experienced an IT problem that forced some of its stores to close. Here are the facts: • The company migrated to a new IT system and outsourced this project to a large multinational IT service provider. . The service provider has no local team handling SAP; meaning, the vendor does not have significant SAP expertise locally. • The system migration process has an unrealistic timetable - the operating schedule is just a little over a year . Not sufficient testing was done Implementing the new IT system has caused problems in the fast-food inventory and delivery system, forcing 72 stores to close. QUESTION: Give one recommendation that the firm could adopt after the ERP implementation failure. Note: The recommendation should follow the SMART Goal template. This means it should be Specific, Measurable, Achievable, Realistic, and Timely.

A Business Case Study on ERP Implementation (Systems Migration) In 2014, a fast-food company experienced an IT problem that forced some of its stores to close. Here are the facts: • The company migrated to a new IT system and outsourced this project to a large multinational IT service provider. . The service provider has no local team handling SAP; meaning, the vendor does not have significant SAP expertise locally. • The system migration process has an unrealistic timetable - the operating schedule is just a little over a year . Not sufficient testing was done Implementing the new IT system has caused problems in the fast-food inventory and delivery system, forcing 72 stores to close. QUESTION: Give one recommendation that the firm could adopt after the ERP implementation failure. Note: The recommendation should follow the SMART Goal template. This means it should be Specific, Measurable, Achievable, Realistic, and Timely.

Computer Networking: A Top-Down Approach (7th Edition)
Computer Networking: A Top-Down Approach (7th Edition)
7th Edition
ISBN:9780133594140
Author:James Kurose, Keith Ross
Publisher:James Kurose, Keith Ross
Chapter1: Computer Networks And The Internet
Section: Chapter Questions
Problem R1RQ: What is the difference between a host and an end system? List several different types of end...
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A Business Case Study on ERP Implementation (Systems Migration) In 2014, a fast-food company experienced an IT problem that forced some of its stores to close. Here are the facts: . The company migrated to a new IT system and outsourced this project to a large multinational IT service provider. . The service provider has no local team handling SAP; meaning, the vendor does not have significant SAP expertise locally. • The system migration process has an unrealistic timetable - the operating schedule is just a little over a year Not sufficient testing was done Implementing the new IT system has caused problems in the fast-food inventory and delivery system, forcing 72 stores to close. QUESTION: Give one recommendation that the firm could adopt after the ERP implementation failure. Note: The recommendation should follow the SMART Goal template. This means it should be Specific, Measurable, Achievable, Realistic, and Timely.
Transcribed Image Text:A Business Case Study on ERP Implementation (Systems Migration) In 2014, a fast-food company experienced an IT problem that forced some of its stores to close. Here are the facts: . The company migrated to a new IT system and outsourced this project to a large multinational IT service provider. . The service provider has no local team handling SAP; meaning, the vendor does not have significant SAP expertise locally. • The system migration process has an unrealistic timetable - the operating schedule is just a little over a year Not sufficient testing was done Implementing the new IT system has caused problems in the fast-food inventory and delivery system, forcing 72 stores to close. QUESTION: Give one recommendation that the firm could adopt after the ERP implementation failure. Note: The recommendation should follow the SMART Goal template. This means it should be Specific, Measurable, Achievable, Realistic, and Timely.
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