1217864840-Billy Brown Case (Autosaved)

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Nov 24, 2024

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1 Billy Brown Case Student's Name Institution Affiliation Course and Department Professor Date

2 Billy Brown Case As a Child Protective Services (CPS) social worker, I was allocated the case of Billy Brown, an 11-year-old boy his mother had molested. When Billy's teacher noticed inexplicable bruises on his arms, she reported the matter to protective services, and the social member of staff who arrived established a case of abuse. In this paper, I'll define and explore my role, my engagement, and my evaluation. My self-awareness and ethical engagement reactions will also be discussed. Finally, theoretical Framework and Engagement Practice Strategy will be discussed, focusing on Billy and his mother's developmental stages as defined by Erickson's Psycho-Social Theory of Developmental Stages. Role Identification, Engagement, and Assessment As part of defining my role, I need to grasp the boundaries of my authority and the constraints that apply to my role as the social worker in this situation. Child protective services are in effect since the community recognizes children's rights to protection and parents' responsibilities and obligations toward their kids. CPS has the power to offer these services since the agency and its staff have been endowed with them by statutes and government regulations (DePanfilis & Salus, 2003). CPS caseworkers have always had the power and are mandated to investigate neglect and abuse; this involves doing an evaluation and investigation, as well as having the intrinsic right and government power to stop children from their homes and, as per DePanfilla & Salus, developing valuable connections with all involuntary customers requires effective use of authority. As CPS social workers, it is critical to educate clients about the organization's power to gather data, their right to take part (or not participate) in the procedure, the primary motive for which the data they offer will be used, the type and scope of the

3 information's confidentiality, and the situations under which records might well be shared with other people (2003). If we are not working on Billy's case, we may make an appearance at his home without giving him any warning, but we are not allowed to enter without his mother's permission. The fact that it has been established that Billy's mother is abusing him in his home does not preclude us from obtaining his mother's consent until we have a court order or they believe your child is in immediate danger. This is a limit to our authority, and it is something that we must keep in mind and be prepared to deal with. We are also constrained by the fact that Lorene does not have access to transportation and resides in a region of town with minimal community resources, which means that we have fewer resources to assist her with her needs. Rapport Building and Engagement To change the situations or patterns of behavior that contributed to the risk of abuse and neglect in children and their families, it is necessary to establish a helping connection with them and their families. It is also crucial to understand that the initial assessment and investigation is more than just a fact-finding exercise; it is also necessary to establish a rapport with the client (Billy and his mother Lorene) to ease the process and begin engaging them in the intervention process. As previously said, one of my responsibilities as a CPS worker is to establish rapport with and engage with the client. Conferring to DePanfilis & Salus, empathy is one factor that can influence my ability to create rapport with and interact with this client. Empathy fosters trust and openness, and it aids in the development of a working relationship between the children and their families and the caseworker. Genuineness is yet another method to establish rapport and engage

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4 your audience. In other words, I need to be myself, consistent in what I say and do, non- defensive, and accurate in my interactions with others. One way in which I can exhibit authenticity is through the use of self-disclosure, for example. When done correctly, this can be a highly effective means of developing a bond between the caseworker and the customer (2003). To facilitate the engagement process, which is forming a relationship between myself as a social worker and my client, it is necessary to establish a trusting relationship with Billy and his mother. Rapport building and Engagement Questions When it comes to engagement and rapport building, a good tip to follow is always welcoming and approaching the customer with respect. It will significantly aid in the engagement of Billy and his mother, Lorene. Before I ask Billy any questions, I'd like to inform him that I'm here to speak with you about your mother; is it all right if I ask you a few? Examples of questions I may ask Billy to assist me with relationship building/engagement: How about you tell me about your family? What did you do today at school? What three wishes would you make for your family? A critical method for establishing rapport/engagement with Lorene, Billy's mother, is to offer pertinent, open-ended questions: What do you know about why I'm here today? What information would you like me to share with you about working with Child Protective Services? How do you make time for yourself (DePanfilis, 2018)? Billy and his mother Lorene need to know that I am there for them, and creating a positive rapport will aid in this endeavor and ultimately result in better outcomes for Billy. Self-Assessment/Awareness and Ethical Response in Engagement

5 When you have a mother who lacks schooling, is an alcoholic, tends to bring a man into her and her son's residence without considering the consequences for her son, and gets involved in sexual activity next to one of their kid, this could result in solid thoughts and emotions or biases toward Billy's mother without considering all available information and facts. As I recognized probable personal emotions regarding Billy's mother, Lorene, which could obstruct the development of a positive rapport and connection with this customer, one such bias is that Lorene does not cherish her son nearly as much as she adores alcohol. Another apparent bias is that any mother who abuses her children is unfit to be a decent mother. Ethical Values and Ethical Principle Dignity, worth, and Service are three ethical values that I believe are most applicable in this situation. Each of these ethical qualities will assist me in demonstrating empathy, authenticity, warmth, and respect to this client system through my communication with them. The Dignity and Worth ethical principle states that social workers must recognize the intrinsic dignity and worth of the person they are working with. The moral principle of Service says that the primary purpose of social workers is to assist those in need and address social problems in their communities. Then, after conducting an introspective self-evaluation and detecting my possible personal prejudice towards Billy's mother, Lorene, I'll apply ethical values to the situation to better cope with my own biases and communicate empathy and genuine warmth to Billy and Lorene. Putting aside my preconceived notions about the importance of Service and the Ethical Principle that social workers' primary objective is to assist people in need and address social problems, I could go on. This means that I must prioritize the Service I provide to my clients over my self-interest or biases. The Dignity and Worth ethical principle states that social workers must respect the

6 intrinsic dignity and worth of the individual they are working with. I was able to apply this principle to my assumptions that Billy's mother is an alcoholic who does not love her child nor is a decent mother. My realization that I must treat each person with compassion and respect while considering individual variations and cultural and ethnic diversity was a significant step forward (National Association of Social Workers, 2017). Theoretical Framework and Engagement Practice Strategy According to Erickson's Psycho-Social Theory of Developmental Stages, the developmental stages of Billy and his mother are the trust vs. mistrust stage, which is the first stage, and the stages of development of industry versus inferiority, which is the fourth stage. According to his or her level of development, Erickson's psychosocial development stage theories can both be applied directly to each client. According to Erik Erickson, children reared by parents who are continuously unreliable and unpredictable and who fail to meet these basic demands eventually develop a general feeling of mistrust in their surroundings. According to Erikson, the stage of superiority against inferiority is critical in the development of self-confidence. According to the experts, children like Billy, who struggle to establish a sense of competence, may emerge from this stage with feelings of failure and inferiority. Missing out on these crucial duties, on the other hand, can result in social and emotional challenges that last a lifetime (Cherry, 2020), as in the case of Billy's mother, Lorene's mother. According to Erickson's Psychosocial Theory of Developmental Stages of trust vs. mistrust and industry versus inferiority, my understanding of Billy and his mother's stages of development will influence my approach to interacting and creating rapport with each client. It will be challenging to establish a trustworthy relationship with both Billy and his mother. Billy has not progressed past the stage of trust because of his mother, and, likely, the mother never went

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7 beyond the stage of faith. Because of the difficulties in obtaining social and emotional support, it will be challenging to engage with and create a rapport with others. The educational policy would be to teach Billy and his mother developmentally appropriate social work skills that would be most effective throughout the engagement of both Billy and his mother to earn each of their trust and cooperation if both are resistant to working with you. 2.1.4—Take advantage of differences and diversity in practice and educational policy. 2.1.10(a)—Engagement. It is essential to recognize and communicate the extent to which a culture's structures and values may oppress, marginalize, alienate, or create or enhance privilege and power. Engage diversity and difference in practice and education will assist social workers in gaining sufficient self-awareness to eliminate the influence of personal biases and values when working with diverse groups and recognize and communicate their understanding of the immigrant experience. Individuals, families, groups, organizations, and communities will benefit from engaging diversity and further education. It will help social workers substantively and effectively prepare for action, use empathy and other interpersonal skills, and develop a mutually agreed-upon focus of work and desired outcomes. The Council on Social Work Education published a report in 2008 stating that If both clients are resistant to participating with you, these two social work skills of teaching would be the most beneficial during the interaction to win their trust and cooperation. Five Levels of Empathetic Response Based on the scenario conditions, a level 3 statement that I would use with Billy to explain the usage of understanding and empathy would be as follows: You are discouraged since your attempts to grab your mother's attention by acting out have not been particularly successful. A

8 level 5 statement: You are depressed because you cannot communicate effectively with your mother to gain her attention. You'd like her to be like a mother figure to you. One step you could take is to talk to your mother about how you feel about this. Based on the story's facts, a level 4 statement that I would use with Billy's mother Lorene to communicate the usage of understanding and empathy would be, You are discouraged since you are unable to get a handle on your drinking issue. Getting a better hold on your alcohol use is something you want to accomplish. You are discouraged since you are unable to maintain control over your alcohol consumption, according to a level 5 statement. You want to be able to admit that alcohol has a hold on you without feeling guilty about it. One step you may do is to talk about your feelings with a support group. These statements, I believe, convey understanding and empathy for the situation. These four states demonstrate empathic responses that are similar to those experienced by Billy and his mother. It is crucial to understand both the sensation of what they are experiencing and their explanation.

1217864840-Billy Brown Case (Autosaved)

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