HCA300_Unit1_CourseProj_p1
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School
ECPI University *
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Course
HCA300
Subject
Medicine
Date
Dec 6, 2023
Type
docx
Pages
2
Uploaded by esmeralda54
Unit 1 – Course Project Part 1 – Facility Selection
Facility type
Private family medicine doctor’s office. My facility provides continuing and comprehensive
healthcare for the individual and family. Family medicine integrates the biological, clinical, and
behavioral sciences. The scope of family medicine encompasses all ages, both sexes, each organ
system, and every disease entity (American Academy of Family Physicians, n.d.).
Approximate size of facility/department
There will be approximately two providers. One who specializes in younger kids and an adult
provider. Each provider will have one nurse and one medical assistant. One administrative office
manager to “oversee the completion of various administrative tasks (Indeed, 2023).” To cover
any financial services, there will be a patient financial service specialist. A financial service
specialist will secure payment transactions and secure patient payment information. There will
also be a phlebotomist who will be in the lab to assist with any laboratory needed testing.
Medical assistants and nurses will be required to obtain a phlebotomy certification as well, to
assist with lab draws. “I would also have a social worker to help people prevent and cope with
problems in their everyday lives (U.S. Bureau of Labor Statistics, 2022).” The facility will also
have security to ensure safety for all staff and patients.
Description of employee audience who will receive the policy and training (clinical,
finance, security, administrative, etc.)
All staff will receive training as well as policy meetings. Administrative roles will undergo EMR
system training, will be required to attend meetings to go over policy regarding medical ethics
and law, basics of insurance billing and coding. Physicians will receive the policy; they will be
required to complete continuing education credits and attend meetings as needed. Clinical staff
will receive yearly evaluations to assure they are correctly performing clinical skills such as
CPR/BLS, medication administration, and obtaining vital signs. Clinical staff will also be trained
in how to use the EMR system (EPIC). The financial service specialist will be required to
complete yearly training as well and a policy reminder. Their training will cover insurance billing
and coding and EMR system training. The phlebotomist’s training will be yearly and will consist
of an exam going over phlebotomy questions, they will also receive the policy. Lastly, security’s
“duties are to patrol the building and its grounds, monitor all activity in and out of the hospital,
and endeavor to prevent vandalism, theft, fire, and disturbances within the facility.”
References
American Academy of Family Physicians. (n.d.).
FAMILY MEDICINE* Definition Of
.
https://familymedicine.med.wayne.edu/pdfs/specialtystatement.pdf
HumanEdge. (n.d.).
Patient Financial Services Representative
. Humanedge.com. Retrieved May
13, 2023, from https://humanedge.com/jobs/job-details/287241/patient-financial-services-
representative#:~:text=Secure%20payment%20transactions%20and%20secure
Indeed. (2023, April 15).
Medical Office Manager Job Description [Updated for 2022]
.
Www.indeed.com. https://www.indeed.com/hire/job-description/medical-office-
manager#:~:text=A%20Medical%20Office%20Manager%2C%20or
U.S. Bureau of Labor Statistics. (2022, September 8).
Social Workers : Occupational Outlook
Handbook: : U.S. Bureau of Labor Statistics
. Www.bls.gov.
https://www.bls.gov/ooh/community-and-social-service/social-
workers.htm#:~:text=Social%20workers%20typically%20do%20the
ZipRecruiter . (n.d.).
Q: What Are the Duties of a Hospital Security Officer
. ZipRecruiter.
Retrieved May 13, 2023, from https://www.ziprecruiter.com/e/What-Are-the-Duties-of-a-
Hospital-Security-Officer#:~:text=Your%20duties%20are%20to%20patrol
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