manage operational plan 000

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SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan Manage operational plan Assessment Task 1 Develop and Implement an Operational Plan 1. Research, analyse and document resource requirem ents and develop an operational plan in consultatio n with relevant personnel, colleagues and specialist resource managers The resources required for the development of the operational plan includes the physical materials as well as factors for influencing the strategies of the organization. For instance, the resources may involve the equipment’s required for the Fitness gym such as a squat station, a hammer strength machine, bench press, an incline bench press, pull-up bars and more. Additionally, investments for the development of strategies for the marketing and constructing the overall operational plan may prove beneficial. A supply chain management is to be undertaken in order to obtain the physical goods, while technicians and marketing executives can be recruited for helping with the strategic planning. Researching, analysing and documenting resource requirements needs to think through the physical, financial and human resources aspects of the plan. Obtaining details of resource requirements enables managers to match the appropriate resources to the tasks and activities needed to implement the operational plan. Key organisation personnel must be consulted at all stages of the development of an Operational Plan . The consultation process ensures that there is verification of strategies and tasks in terms of budget, allocation of responsibility and timelines. An Operational Plan is a highly detailed plan that provides a clear picture of how a team, section or department will contribute to the achievement of the organisation's goals. The operational plan maps out the day-to-day tasks required to run a business and cover .

SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan 2. Develop and/or implement consultation processes a s an integral part of the operational planning process The consultation process ensures that there is verification of strategies and tasks in terms of budget, allocation of responsibility and timelines. It may be mentioned in this context that the consultation for the development of the plan is conducted with the relevant stakeholders. For instance, the frequent meetings regarding the drafting of operational plans and budgeting as well as the financial statements have been undertake with the aid of the relevant managers during the weekly meeting with the supervisors (de Almeida, Vilas-Boas & Cabral, 2015). However, relevant consultations with the CEO and the Board are undertaken on certain occasions. Discussions can be undertaken during the monthly Board meetings. There are a number of planning tools and techniques that may be used in the operational planning process, including: Work Breakdown Structure (WBS) GANTT charts. Project Evaluation and Review Technique (PERT)

SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan 3. Ensure the operational plan includes key performan ce indicators to measure organisational performance Monitoring helps you to measure progress towards your goals and compare actual results with planned performance . You must be able to use control techniques to identify potential problems and take corrective action to keep operations on target. Step 1: Designing an Efficient Plan For Monitoring. ... Step 2: Designing Effective Report Management Mechanism. ... Step 3: Recommendations For Project Improvement. ... Step 4: Ensuring Guidelines And Recommendations Are Followed Accordingly. The KPIs which have been identified in this regards are: What is the average increase in the number of clients? To what extent are the clients being benefitted through Bounce Fitness? Are the trainers being useful for aiding the clients? Is the subscription plan for the client adequate or is it exceeding the budget?

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SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan 4. Develop and implement contingency plans for the o perational plan Contingency plans are an essential part of risk management. They help to ensure that you've always got a backup option when things go wrong, or when the unexpected happens. To develop a contingency plan, first conduct a risk assessment: identify your business-critical operations, identify the threats to those operations, and analyse the potential impact of each threat. Then, include the following points for each threat:  Scenarios.  Triggers.  Response overview.  People to inform.  Key responsibilities.  Timeline.

SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan To create the most robust plan, consult widely within your organization, conduct trial runs, update the plan regularly, and store it securely. Resource requirements Every organisation organises its budgets differently and so there may be some other costs that you need to consider in your Operational Plans . These costs may include: Heating. Resource requirements need to think through the physical, financial and human resources aspects of the plan . Obtaining details of resource requirements enables managers to match the appropriate resources to the tasks and activities needed to implement the operational plan . The key components of a complete operational plan include:  Human capital. The staff and skills required to implement your project, as well as current and potential sources of these resources.  Financial requirements.  Risk assessment.  Estimate of project lifespan, sustainability and exit strategy . Key performance indicators Key Performance Indicators help define and measure progress toward organisational goals and objectives. If a KPI is going to be of any value, there must be a way to accurately define and measure it. When you develop your operational plan you will define several operational targets.  Quantitative indicators that can be presented with a number.  Qualitative indicators that can't be presented as a number.  Leading indicators that can predict the outcome of a process.  Lagging indicators that present the success or failure post hoc. Monitoring processes The operational plan will usually be developed by the management agency, given that their staff and resources are most often required. If specific actions are to be undertaken by other groups, they need to be involved in planning for these aspects. The plan should include a

SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan schedule of activities and responsibilities with clear milestones. It should be monitored regularly to ensure adequate progress is being made with regular reviews (at least once every 6 months) undertaken to see if the plan is being implemented successfully or if any revisions are required. Monitoring process:  Compare actual performance against planned performance.  Document the differences between actual and planned performance.  Identify the reasons for any differences.  Implement action strategies to adapt performance or alter the Operational Plan. Contingency plans To develop a contingency plan , first conduct a risk assessment: identify your business- critical operations , identify the threats to those operations , and analyse the potential impact of each threat. Then, include the following points for each threat: Scenarios. Triggers. One of the flaws identified in the plan is the competition in the market and the lack of competitive strategic planning on behalf of Bounce Fitness. It may be covered up through promotion of the organization along with the offers of competitive promotion. Providing discounts for the promotion may also influence the competition. The use of advanced equipment along with the provision of providing a free consultation with a dietician may also be considered. Assessment Task 2 Communicate effectively with relevant stakeholders to e xplain the plan and supporting information Communicating regularly with stakeholders and creating a positive understanding can help you build effective long-term relationships with key groups. A strong relationship brings a range of benefits. Communicating with customers can put you in a strong position when customers are making purchasing decisions. Communicating with Stakeholders  Exhibit you have a basic understanding of their work and domain and be able to empathize. ...  Apply the right format at the right time with the right audience. ...

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SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan  Leverage your teammates when the time is right. ...  Constantly educate stakeholders. ...  Build relationships outside of work meetings. Types of Stakeholders  Customers. Stake: Product/service quality and value. ...  Employees. Stake: Employment income and safety. ...  Investors. Stake: Financial returns. ...  Suppliers and Vendors. Stake: Revenues and safety. ...  Communities. Stake: Health, safety, economic development. ...  Governments. Stake: Taxes and GDP. Negotiate variations Some of the different strategies for negotiation include: problem solving — both parties committing to examining and discussing issues closely when entering into long-term agreements that warrant careful scrutiny. Effective communication is crucial to negotiation, persuasion and relating to different human behaviours. The ability to listen, ask the right questions at the right time and come across with confidence and credibility is an important part of the subtle mix of skills needed to succeed in our complex world. Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute. In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organisation they represent). Six Communication Skills for Negotiation  Know your purpose for the conversation.  Focus on how you deliver your messages.  Mirror your audience's speed of speech and tone.  Listen to their “REALLY” emotions: really happy, really excited, or really mad.  Practice saying your content out loud before the meeting. Seek approvals

SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan Your stakeholders include employees, labour unions, suppliers, customers, business partners, investors and shareholders, the local community, government authorities and regulators. Different stakeholders have different interests, attitudes and priorities. An approval process is the method an organization uses to approve anything from documents, invoices, budgets, and purchase orders, to a new process that a company wants to institute. As a result, many organizations have transitioned to automated approval processes and workflows. Engage work teams Create Effective Communication in the Workplace  Open Meeting. It is easier to communicate your passion and how you feel to your team via open meetings.  Emails.  One on One.  Create a Receptive Atmosphere.  Communication via Training.  Display Confidence and Seriousness.  Use Simple Words.  Use Visuals. MANAGEMENT REPORT  A Sous Chef, you have been requested, by your Head Chef to develop an Operational plan for the kitchen that will increase the return to their shareholders ov er the next five calendar years (2020 2025). ‐  The Head Chef has further indicated he wants to cut costs by ten precent during the next year to achieve this goal.  The role of a Sous Chef, you will be required to develop and implement an operation al plan using a variety of information sources and consultation  Hiring fitness advisors and consultants can be undertaken for training the existing employees as well as the new recruits. It may be mentioned in this regards that the focus on personal development is also to be taken into consideration  The plan can therefore be implemented with the aid of the managers and the trainers at Bounce Fitness.

SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan  Head Chef Responsibilities Controlling and directing the food preparation process and any other relative activities. Constructing menus with new or existing culinary creations ensuring the variety and quality of the servings. Approving and polishing dishes before they reach the customer.  Sous Chef Duties Leads kitchen team in chef's absence. Provides guidance to junior kitchen staff members, including, but not limited, to line cooking , food preparation, and dish plating. Oversees and organizes kitchen stock and ingredients .  A shareholders ' agreement includes a date, often the number of shares issued, a capitalization table, outlining shareholders and their percentage of company ownership, any restrictions on transferring shares, and pre-emptive rights for current shareholders to purchase shares. QUESTION/ ANSWER ANS 1. Major models and methods which are widely followed for effectively managing the operations of an organization can be cited as the Six Sigma approach, as well as the theory of operational management by Henri Fayol. Quality is regarded as one of the most important factors involved in operation management. The Six Sigma approach focuses on the quality of the services of Bounce Fitness (Dubey et al., 2017). However, the consideration of the operational management theory by Fayol can prove beneficial in case of developing the primary and rudimentary concepts of management of the organization. The interaction of the personnel and the management is outlined in the Fayol's theory, which serves as the basis for the organizational objectives of Bounce Fitness. ANS 2 An operational plan is derived through the implementation of strategic plans, which in turn leads to accomplishing the organizational objectives. The operational plan serves as the basis for the development of the strategies outlining the Who, What, When and How much of the strategies to be implemented. Figure 1 illustrates the operational plan and the role of strategies, operational ideas and tactical planning involved in the overall execution of the process.

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SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan ANS 3. The budgeting process entails performing a survey of the requirements of the organization, as well as the considering the resources needed to meet the requirements of the potential customers. A detailed operational plan is required to be in progress to undertake the budgeting process. The financial statements of Bounce Fitness are taken into consideration in this regards as well. The calculations for the risk management is also undertaken in order to plan the budget. A draft is prepared for the initial stages. However, the draft evolves into a budget plan as the process becomes more detailed ANS 4 It may be mentioned that Key Performance Indicators are the chief measures predominantly implemented in organizations to measure their performance as well as the performance of the employees. However, OKR or Objectives and Key Results can be considered as an alternative to KPIs in determining the organizational objectives for the improvement in the business activities. OKR is primarily a framework used for setting organizational goals for improving performance. In addition to that, it can be regarded as a set of metrics which determines the result for the objective formulated for the measurement of the performance. ANS 5 Taking regulatory and legislative context into consideration, it may be stated that the operational plans include the involvement of risk management procedures. Furthermore, the relevant stakeholders can be regarded as the regulatory and legislative bodies with respect to an operational plan or the risk management processes of an organization. The Board as well as the managers is the relevant stakeholders in this context. ANS 6 The policies of Bounce Fitness include relevant Code of Practice, which involves the promotion of appropriate standards of providing services to the clients in an ethical manner. In addition to that, appropriate standards for trading and conducting business activities are undertaken by Bounce Fitness. Moreover, compliance with the Australian Consumer Law is also practiced by Bounce Fitness (Piotrowicz & Cuthbertson, 2015). Furthermore, a pre-exercise screening system has been implemented by the organization for the clients to identify the requirements and priorities of the clients.

SIMRANDEEP KAUR AVE-01995 Group no- DHM20-05 Unit no: BSBMGT517 Manage operational plan

manage operational plan 000

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