BSBWHS513_AG_SW_1of1

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TAFE NSW - Sydney Institute *

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BSBWHS513

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Management

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Apr 3, 2024

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Student Workbook Answer Guide Topics 1-4 BSBWHS513 Lead WHS risk management

Document title: BSBWHS513_AG_SW_1of1 Page 2 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 TAFE NSW would like to pay our respect and acknowledge Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of the Land, Rivers and Sea. We acknowledge and pay our respect to the Elders, both past and present of all Nations. Version: 20201130 Date created: 30 November 2020 Date modified: Region to insert date if modified For queries contact: Technology and Business Services SkillsPoint, TAFE NSW Ultimo © TAFE NSW 2020 RTO Provider Number 90003 | CRICOS Provider Code: 00591E This resource is based on information from the BSBWHS513 Learner Resources, © RTO Materials Ltd. Contact the relevant SkillsPoint for further information regarding the user licence agreement. This resource can be found in the TAFE NSW Learning Bank. The content in this document is copyright © TAFE NSW 2020 and should not be reproduced without the permission of TAFE NSW. Information contained in this document is correct at time of printing: 15 February 2021. For current information please refer to our website or your teacher as appropriate.

Document title: BSBWHS513_AG_SW_1of1 Page 3 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Contents Feedback: Topic 1 ....................................................................................................................... 4 Activity 1.1: Forum: Identify and review internal and external sources of WHS information and data ................................................................................................................................. 4 Activity 1.2: Identify legislative requirements for WHS risk management ........................... 5 Activity 1.3: Identify persons to consult and participate in risk management processes .... 6 Activity 1.4: Forum: Communicate the roles and responsibilities that impact on risk management .......................................................................................................................... 7 Activity 1.5: Factors impact on hazard identification, risk assessment and risk controls ..... 8 Activity 1.6: Confirm risk management scope is clearly defined .......................................... 9 Feedback: Topic 2 ..................................................................................................................... 11 Activity 2.1: Lead hazard identification process .................................................................. 11 Activity 2.2: Document risk factors as they apply to identified hazards ............................. 11 Activity 2.3: Apply knowledge of WHS information and data, and identified hazards and risk factors ........................................................................................................................... 13 Activity 2.4: Document risk assessment .............................................................................. 14 Activity 2.5: Communicate outcomes of risk assessment to required personnel .............. 15 Feedback: Topic 3 ..................................................................................................................... 16 Activity 3.1: Identify risk control policies and procedures and select suitable risk controls ................................................................................................................................ 16 Activity 3.2: Plan to implement selected risk controls according to WHSMS and WHSIS .. 18 Activity 3.3: Document and communicate selected risk controls to required personnel .. 20 Feedback: Topic 4 ..................................................................................................................... 21 Activity 4.1: Establish the evaluation process and key performance indicators ................ 21 Activity 4.2: Review the effectiveness of implemented risk management process and modify .................................................................................................................................. 22 Activity 4.3: Document risk management process according to WHSIS requirements ...... 24 Activity 4.4: Forum: Communicate evaluation findings according to organisational requirements ....................................................................................................................... 25

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Document title: BSBWHS513_AG_SW_1of1 Page 4 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Feedback: Topic 1 Activity 1.1: Forum: Identify and review internal and external sources of WHS information and data 1. Identify one internal and one external source of WHS information that applies to risk management processes and outline how you can access these sources. Feedback You should correctly identify one internal and one external source of WHS information that applies to risk management processes. These processes are wide-ranging, but all should be relevant to the central theme. Internal sources examples include: • first-aid records • audits • consulting colleagues, managers and supervisors • incident and hazard logbooks. External sources examples include: • WHS legislation • Industry regulations • Safety data sheets and registers • SafeWork Australia • Comcare. You should then outline how to access these sources, for example, websites, contact points, or organisational procedures. 2. Give two ways that these sources would be useful in your role. • Post your response in the 'Identify and review internal and external sources of WHS information and data' forum. • After you have posted your answers, review the replies of other students and, where appropriate, provide feedback on others' responses. Feedback When the sources have been selected, you should review how they will be useful to your role. This will vary according to the role, but all responses should be appropriate and relevant. For example, using information from industry bodies means you have access to expert advice and guidance. Specifically, they can aid with training needs and delivery in different industries.

Document title: BSBWHS513_AG_SW_1of1 Page 5 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Activity 1.2: Identify legislative requirements for WHS risk management 1. Discuss the key role of the WHS Act 2011 in relation to risk management. Feedback You should accurately identify the role of the WHS Act 2011 in risk management. The WHS Act 2011 sets out a consistent framework that must be complied with to secure the health and safety of workers. The WHS Act 2011: • protects workers from harm by eliminating or minimising risks • provides effective workplace representation • encourages organisations to help achieve a safe workplace • promotes the use of health and safety advice, information, education and training • uses compliance and enforcement measures effectively and appropriately • monitors and reviews people with duties and power • ensures continuous improvement and higher standards. 2. Identify the relevant Act, Regulations, Codes and Regulator for your state/territory. Feedback Answers will vary according to your location. A full table is provided in Chapter 1.2 of the student workbook, but all responses should include the Act, Regulations, Codes and Regulator for the specific state/territory. Queensland (QLD) example: • Work Health and Safety and Other Legislation Amendment Act 2017 (Qld) • Work Health and Safety Regulation 2011 (Qld) • Qld Codes of Practice • Workplace Health and Safety, Queensland. 3. List three obligations of WHS legislation for risk management in the workplace. Feedback Answers should be based around the following: • Provide safe work premises. • Assess risks and implement appropriate measures for controlling them. • Ensure safe use and handling of goods and substances.

Document title: BSBWHS513_AG_SW_1of1 Page 6 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 • Provide and maintain safe machinery and materials. • Assess workplace layout and provide safe systems of work. • Provide a suitable working environment and facilities. • Have insurance and workers' compensation insurance for their employees . Activity 1.3: Identify persons to consult and participate in risk management processes 1. Identify three duty holders that you could consult in risk management processes. Feedback Duty holder answers may include: • any person conducting a business or undertaking (PCBU) • a manufacturer • an importer • a supplier • a nominated officer • any workers. 2. Outline the organisational and legal roles and responsibilities of supervisors in risk management processes. Feedback Supervisors or workers with supervisory responsibilities have a responsibility to ensure: • they carry out their roles and responsibilities as detailed in the relevant health and safety policies and procedures • relevant health and safety policies and procedures are implemented in their areas of control • all risk control measures in their areas of responsibility are implemented, regularly monitored and maintained • the workers under their control are provided with the necessary information, instruction and training to effectively and safely carry out their jobs. Occupational Health and Safety Management Systems, retrieved from http://mintrac- whs.com.au/wp-content/uploads/OHS-Reference-Guide-Part2.pdf (accessed 28.10.19)

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Document title: BSBWHS513_AG_SW_1of1 Page 7 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Activity 1.4: Forum: Communicate the roles and responsibilities that impact on risk management Identify three characteristics of individuals that may impact how you manage risk within a business and outline the roles and responsibilities relevant to the points identified. Post your responses to the questions in the 'Communicate the roles and responsibilities that impact on risk management' forum. After you have posted your response, review at least two replies of other students and comment where applicable. Feedback Your forum post could include any of the three characteristics listed below. • Cultural background and diversity – perception and acceptance of risk, communication and consultation barriers due to language, accepting authority from women supervisors/managers. • Gender – females working with teratogenic chemicals, corporate image/dress requirements. • Labour market changes – short term contracts impact on consultation and training opportunities. • New employees – require inductions, training, and supervision. Can impact on emergency evacuations (familiarity of the workplace). • Part-time, casual and contract workers – difficult to integrate into the work team, 'us and them' mentality, lack of corporate identity, loss of intellectual knowledge when workers leave regularly. • Workers with specific needs and limitations – limitations such as low mobility, vision and hearing loss can impact on response to emergencies and the ability to safely operate plant.

Document title: BSBWHS513_AG_SW_1of1 Page 8 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Activity 1.5: Factors impact on hazard identification, risk assessment and risk controls Provide four methods to help ensure an organisation adopts a good safety culture. Your responses must show potential impact hazard identification, risk assessment and risk controls. Feedback Answers should be based around the following: • A reporting culture: o people should feel safe reporting incidents or concerns. • A just culture: o there should be an atmosphere of trust, where people are encouraged to provide safety-related information o while a no-blame environment is not always feasible, there should be a clear line between acceptable and unacceptable behaviour. • A flexible culture: o the business should be capable of adapting efficiently to changing demands. • A learning culture: o the business should have the ability and willingness to draw the right conclusions from its WHS information system and implement reforms where required. You may also refer to specific risk controls according to a particular organisation, for example, business activities mean there is a high risk of falling objects, falls and slips because of gravity which could result in fractures, bruises, lacerations, dislocations, concussions, or even death.

Document title: BSBWHS513_AG_SW_1of1 Page 9 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Activity 1.6: Confirm risk management scope is clearly defined Refer to the case study below, 'Scope Ace' and respond to the questions that follow. Case study: Scope Ace In considering the internal and external context when conducting risk management activities, Scope Ace employees will give regard to many factors. Some key (but not an exhaustive list of) factors for consideration are detailed below. Legal The Scope Ace Act 2004 sets out Scope Ace's objectives, functions, powers and top-level governance arrangements. As a corporate Commonwealth entity, Scope Ace must also comply with the Public Governance, Performance and Accountability Act 2013, which regulates certain aspects of the financial affairs of corporate Commonwealth entities, their reporting obligations, accountability, banking and investment obligations and the conduct of officers. Scope Ace is also required to comply with many other Australian and foreign laws. Political In performing its functions, Scope Ace must have regard to the needs of the Australian tourism industry and government. Scope Ace governed by a Board of Directors whose Chairman reports to a federal minister. Officers (including directors) of Commonwealth authorities are required to exercise their powers and discharge their duties with care and diligence, in good faith, in the best interests of the authority and for a proper purpose. In meeting these obligations, it is expected that the operations of the entity and the actions of its officers will be based on sound risk management. Strategic objectives Scope Ace works with industry and all levels of government across Australia to maximise the economic contribution of Australia's tourism industry. The industry has set itself a goal to increase the overnight tourism expenditure of a$115 billion-A$140 billion in the year 2020. To help achieve this long-term goal, Scope Ace is focused on many short to mid-term objectives. For full details, refer to Scope Ace's Corporate Plan. Ministerial priorities Scope Ace is required to action ministerial priorities handed down by its Minister from time to time in the form of a statement of expectations; these expectations are incorporated into Scope Ace planning documents accordingly, and adherence to them is reported on regularly. Stakeholders Excluding employees and consumers, Scope Ace has four broad categories of key stakeholders: government, channels and influencers, industry participants, and suppliers. Within these groups are many sub-categories of stakeholders with unique needs and wants. The following graphic provides a more comprehensive view of Scope Ace's stakeholder portfolio.

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Document title: BSBWHS513_AG_SW_1of1 Page 10 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 1. Referring to the case study, establish the organisation's external context. Feedback Scope's external context includes: • its external stakeholders, including their: o values o perceptions o relationships. • the business environment can include: o social o cultural o political o legal o regulatory o financial o technological o economic o competitive. • its local, national and international environment • any external factors that influence its objectives, such as Ministerial priorities • key drivers and trends that influence its objectives, such as Ministerial priorities. 2. Establish the organisation's internal context. Feedback Scope's internal context can include: • internal stakeholders • approach to governance, including the organisations: o structure o policies o objectives o roles o accountabilities o decision-making process. • contractual obligations • capabilities: o knowledge.

Document title: BSBWHS513_AG_SW_1of1 Page 11 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Feedback: Topic 2 Activity 2.1: Lead hazard identification process Create a checklist that can be used to identify any hazards and risks for your current location or workplace and be sure to include any frequent activities. For example, testing and tagging of electrical equipment. You may research a suitable template that can be modified or create your own using MS Word or similar and attach to this workbook referencing the activity number in the file name. Feedback You should lead the hazard identification process by creating a hazard and risk checklist for the current location or workplace. It should be based on frequent activities of the room, for example, teaching, learning, entering the room, exiting the room, and seating. All answers must be relevant and appropriate for the current learning room and activities that are being performed daily. For example, if electrical points are being used for teaching boards or presentations, then they could cause electrocution if not used, fitted or working correctly. Furniture may be listed with possible hazards and risks, for example, comfort levels. The checklist should be no longer than one page and offer a general overview of areas that should be considered. Similarly, they do not provide any quantitative information relating to the magnitude or degree of impact posed by the hazard/risk. It should be subdivided into categories such as electrical, storage, workspaces, and machinery, and provide a list of ways in which health and safety requirements should be conformed with. For instance, for electrical safety, there may be requirements such as that all equipment has been tested and tagged, that double adapters are not being used, and that power cords are not crossing access or aisles. Activity 2.2: Document risk factors as they apply to identified hazards Refer back to your hazard and risk checklist created in Activity 2.1: Lead hazard identification process . Using this information, identify potential risk factors for each and document them by adding columns to your hazard and risk checklist. Your risk factors must be:

Document title: BSBWHS513_AG_SW_1of1 Page 12 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 • in order of significance • categorised into the likelihood of risks and consequences of risks • rated according to the risk matrix supplied. Impact of risk Likelihood of risk happening: Rare Likelihood of risk happening: Unlikely Likelihood of risk happening: Possible Likelihood of risk happening: Likely Likelihood of risk happening: Most likely Extreme LM M MH H H High L LM M MH H Moderate L LM M MH MH Low L LM LM M MH Very low L L LM M M Risk matrix key: L = low risk, LM = low/moderate risk, M = moderate risk, MH = moderate/high risk, H = high risk. Feedback You must use your hazard and risk checklists produced in Activity 2.1 to list many relevant and significant risk factors related to the identified hazards. For example, if you highlighted slips, trips and falls as a hazard, then you might list risk factors as sprains or fractures if people trip over debris/items or slip on spillages. To complete the activity, you must also ensure that their risk factors are: • in order of significance • categorised into the likelihood of risks and consequences of risks • identified according to the risk matrix shown in the question. Answers will vary according to the current location or workplace and hazards identified. All responses should be accurate and relevant with appropriate significance assigned to them.

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Document title: BSBWHS513_AG_SW_1of1 Page 13 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Activity 2.3: Apply knowledge of WHS information and data, and identified hazards and risk factors Refer to your hazard and risk checklist modified in Activity 2.2: Document risk factors as they apply to identified hazards. 1. Select three hazards and their corresponding risk factors. For each factor identified list the relevant WHS laws and workplace WHS information and data. Feedback You should select three hazards and the risk factors identified in Activities 2.1 and 2.2. Using these as a basis, they should list any relevant WHS laws and workplace WHS information and data for each. For example, electrical points may have been identified with the risk of electrocution as a risk factor. You should list WHS information and laws such as the Electrical Safety Act 2013, Part 4.7 of the WHS Act 2011, Safe Work Australia - Code of Practice: Managing electrical risks in the workplace. 2. Discuss ways in which you could use this knowledge to assess each risk? Provide one answer for each of the following: a. What type of harm could occur? b. What factors could influence the severity of the harm? c. How many people are exposed to the hazard? d. Could one hazard lead to other hazards? e. Could a small event escalate into to larger even with more serious consequences? Feedback You should now use this knowledge to assess each risk, for example, the SafeWork Australia - Code of Practice: Managing electrical risks in the workplace provides practical guidance for PCBUs on managing electrical risks in the workplace. a. What type of harm could occur? Electrocution resulting in injury or death. b. What factors could influence the severity of the harm? Portable electrical equipment including plugs and sockets, electrical connections and to the cable itself are especially vulnerable to damage. Extension leads, particularly those connected to equipment that is frequently moved, can suffer similar problems. c. How many people are exposed to the hazard? The number of people in the learning room (visitors and other staff members may be included).

Document title: BSBWHS513_AG_SW_1of1 Page 14 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 d. Could one hazard lead to other hazards? Can lead to other hazards such as fire which might result in burns or vapour inhalation. e. Could a small event escalate into to larger even with more serious consequences? Yes, there may be a chain reaction through electrical points, or fires caused which can move quickly through the building, passing on electricity to others. Source: https://www.safeworkaustralia.gov.au/electrical-safety Activity 2.4: Document risk assessment In this activity, you will be building on to the hazard and risk checklist you modified in Activity 2.2: Document risk factors as they apply to identified hazards. Document the additional information found in your research in Activity 2.3: Apply knowledge of WHS information and data, and identified hazards and risk factors by adding a column to the hazard and risk checklist and then populating your response into the table. It is suggested to create a table using MS Word/Excel or similar. Feedback You should produce documentation that clearly, concisely and logically sets out identified hazards, risk factors and relevant suggestions for future actions. The document must be in the style of the example given in Chapter 2.4 of the Student workbook, which provides organisational policies and procedures for content and formatting. Suggestions must also adhere to any WHS legislation highlighted in the previous activity. For example: What are the hazards? Who might be harmed and how? What further action is necessary? Portable electrical equipment (industrial cleaner, kettle and heater). All staff and learners could receive potentially fatal electrical shocks or burns if they use faulty electrical equipment. • Manager to arrange and record the six-monthly inspection and testing of portable equipment. • Instruct staff to report faults immediately.

Document title: BSBWHS513_AG_SW_1of1 Page 15 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Activity 2.5: Communicate outcomes of risk assessment to required personnel Draft an email to your manager communicating the outcomes of your risk assessment from Activity 2.4: Document risk assessment, including your suggestions on future actions. Your email communication must: • give a concise summary that is not too technical • avoid over-generalisations • use objective language • remain clear and to the point • identify the most important issues • do not assume knowledge • stay within these guidelines and adhere to necessary legislative requirements according to risk assessment content. You may research a suitable template that can be modified or create your own using MS Word/Outlook or similar program and attach to this workbook referencing the activity number in the file name. Feedback Dear Manager, This email is to inform you of the outcomes of my risk assessment from Activity 2.4. The outcomes are as follows: • Workers are bringing personal electrical appliances to the workplace, there is no evidence of these appliances being tested or tagged. • Powerboards are often overloaded or piggybacked in the workplace. • The increased use of powered hand tools has caused power cords to be in areas of heavy human traffic, increasing the trip risk. My suggestions on future actions are: • No personal electrical items are to be brought to work unless they have been tested and tagged by an approved 'test and tag' contractor. • Install additional power outlets throughout the workplace, or if not practicable purchase larger capacity power boards. • Substitute powered hand tools for battery operated hand tools. Regards, Worker Pete

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Document title: BSBWHS513_AG_SW_1of1 Page 16 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Feedback: Topic 3 Activity 3.1: Identify risk control policies and procedures and select suitable risk controls Refer to the case study Organisational risk control policies and procedures provided and respond to the following questions. Table 1: Case study: Organisation risk control policies and procedures Hazards Potential harm Guidelines Stress All staff could be affected by factors such as lack of job control, bullying, not knowing their role etc. • Staff must understand what their duties and responsibilities are. • Staff should talk to supervisors or manager if they are feeling unwell or at ease about things at work. • All staff must follow the 'No bullying' policy. Electrical Staff could get electrical shocks or burns from using faulty electrical equipment. Electrical faults can also lead to fires. • Staff must be trained to spot and report (to office administrator) any defective plugs, discoloured sockets or damaged cable/equipment. • Defective equipment should be taken out of use safely and promptly replaced. • Staff are not to bring in their appliances, toasters, fans etc. Fire If trapped, staff could suffer fatal injuries from smoke inhalation/burns. • Organisation to contact landlord with any concerns, fire risk assessments completed to schedule, and see FPAA website for necessary action to be taken. (Long URL: http://www.fpaa.com.au/) Lone working Staff could suffer injury or ill health while out of the office, for example, when visiting clients' offices, or while working alone in the office. • Staff must write visit details in office diary and give a contact number. • Staff not returning to the office after a visit calls in to report this. • Security staff must check all areas, including toilets, before locking up at night.

Document title: BSBWHS513_AG_SW_1of1 Page 17 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Hazards Potential harm Guidelines Asbestos Staff and others carrying out normal activities, at very low risk as asbestos only poses a risk if fibres are released into the air and inhaled. Maintenance workers most at risk. • Inform contractors and others who might disturb the asbestos, where it is and to ensure safe working. • 'Danger, asbestos, do not disturb' signs posted at partition walls. • Staff must report any accidental damage immediately. • Condition of partition walls should be checked periodically. 1. Identify two organisational risk control policies and procedures appropriate to the following hazards and risk factors found in an office-based setting. • Stress: all staff could be affected by factors, such as lack of job control, bullying, or not knowing their role. • Asbestos: Asbestos-containing materials (ACMs) are present in some partition walls. Staff and others carrying out normal activities are at very low risk as asbestos only poses a risk if fibres are released into the air and inhaled. Maintenance workers are most at risk. • Fire: if trapped, staff could suffer fatal injuries from smoke inhalation/burns. Feedback You must correctly identify the example organisational risk control policies and procedures from Case Study: Organisational risk control policies and procedures that deal with stress, asbestos and fire in an office-based workplace. Stress: • staff must understand what their duties and responsibilities are • staff should talk to supervisors or manager if they are feeling unwell or ill at ease about things at work • all staff must follow the 'no-bullying' policy. Asbestos: • inform contractors and others who might disturb the asbestos, where it is and to ensure safe working • 'danger, asbestos, do not disturb' signs posted at partition walls • staff must report any accidental damage immediately

Document title: BSBWHS513_AG_SW_1of1 Page 18 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 • condition of partition walls should be checked periodically. Fire: • the organisation to contact the landlord with any concerns, fire risk assessments completed to schedule, and see http://www.fpaa.com.au/ for necessary action to be taken. 2. For each of the three hazards identified in question one, conduct a risk assessment and rank the hazards in order of their risk rating from high to low. Consider the risk rating, the proposed guidelines to manage the risk, and any relevant WHS laws, detail at least one suggestion for future risk controls for each. Feedback You should now take all the information from Question 1, Case Study: Organisational risk control policies and procedures and relevant WHS laws to select a suitable risk control for each of the three hazards. This should be done in order of risk from high risk to lower risk. For example: • Asbestos: At the next staff meeting, remind staff that the asbestos must not be disturbed and to report any accidental damage to the partition walls immediately. • Fire: Ensure the actions identified as necessary by the fire risk assessment are done. • Stress: Remind staff that they can speak confidentially to managers or supervisors (on a no- blame basis!) if they are feeling unwell or ill at ease because of work. Source: https://www.hse.gov.uk/risk/casestudies/pdf/office.pdf (accessed 30.10.18) Answers may vary slightly, but all risk controls must be relevant to the hazard, policies and procedures, and WHS laws. For example, you may turn to specific Australian Asbestos regulations to form an appropriate risk control. Activity 3.2: Plan to implement selected risk controls according to WHSMS and WHSIS 1. Develop a risk control plan using the information gathered in Activity 3.1: Identify risk control policies and procedures and select suitable risk controls. You may use the Plan2go WHS Management System template or research a suitable template that can be modified or create your own using MS Word or similar program and attach to this workbook referencing the activity number in the file name. (Long URL: https://plan2go.nctafe.edu.au/intranet/document-library/?cat=6575)

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Document title: BSBWHS513_AG_SW_1of1 Page 19 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Feedback It is essential that you develop the plan according to the WHSMS and WHSIS you provide which will outline items such as first aid arrangements, data collection methods, reporting requirements, training available, and commitment and involvement from senior staff members. The risk control plan should include the following for each of the three hazards: • Hazard identification measures. • Risk assessment methods. • All identified hazards and their associated risks. • How likely it is that hazards and risks will cause harm to employees and property. • Which risk control measures are affordable, workable and effective. • Risk triggers. • Short term and long-term goals for reducing the potential harm of hazards. • Which employees should take responsibility for the risk control plan. • Methods of documentation. 2. Prepare an email to your senior manager: • outlining essential information from the risk control plan • explaining to colleagues the importance of the risk control plan • offering training to colleagues in the execution of the plan • encouraging all employees to look out for hazards and to report anything they think could be a problem, no matter how trivial. You may research a suitable template that can be modified or create your own using MS Word/Outlook or similar program and attach to this workbook referencing the activity number in the file name. Feedback Your email should: • Outline essential information from the risk control plan: key points, no technical jargon, simple language choice and logical thinking. • Explain to colleagues the importance of the risk control plan: what will happen if it is not followed, the potential risks, and the consequences to people and organisation.

Document title: BSBWHS513_AG_SW_1of1 Page 20 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 • Offer training to colleagues in the execution of the plan: identify training needs and outline plan to implement training sessions. • Encourage all employees to look out for hazards and to report anything they think could be a problem, no matter how trivial: speak encouragingly and openly, establish a line of trust and offer assistance in the future. Activity 3.3: Document and communicate selected risk controls to required personnel Create a script or plan for a toolbox talk (maximum 250 words) to communicate selected risk controls from Activity 3.2: Plan to implement selected risk controls according to WHSMS and WHSIS. Please note: • your script or plan must cater for a range of literacy levels • summaries should include proposed implementation dates, times and people affected by the controls • your actions or progress so far in the implementation of the risk control plan. You may use MS Word or similar program and attach your document to this workbook referencing the activity number in the file name. Feedback Your Toolbox talk script should summarise the selected risk controls from Activity 3.2. To communicate this information effectively and according to organisational and legislative requirements, you must ensure your script: • is professional and without spelling or grammatical errors • includes dates, times and people affected, for example, time and date of talk and who should attend. • outlines actions so far in the implementation of the risk control plan, for example, meeting held, training offered, and actions implemented in the workplace. • adheres to the WHS Act 2011 and the Privacy Act 1988, for example, clearly identify the hazard, risk controls, locations, potential harm, the removal of staff names where required.

Document title: BSBWHS513_AG_SW_1of1 Page 21 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Feedback: Topic 4 Activity 4.1: Establish the evaluation process and key performance indicators Identify and discuss the nature and scope of the evaluation process for your risk controls selected in Activity 3.1: Identify risk control policies and procedures and select suitable risk controls. Ensure you: • give one method of monitoring for each control that is approved by Safe Work Australia • give one possible KPI for each control. Feedback You should establish the nature and scope to evaluate the risk controls selected in Activity 3.1. These were responses to asbestos, fire and stress in the workplace. Answers will vary according to the specific risk control created, but all responses must be relevant and appropriate to evaluation techniques in risk management. Safe Work Australia monitoring methods include: • Accountability for health and safety: o accountability should be clearly allocated to ensure procedures are followed and maintained o managers and supervisors should be provided with the authority and resources to implement and maintain control measures effectively. • Up-to-date training and competency: o control measures, particularly lower-level controls, depend on all workers and supervisors having the appropriate competencies to do the job safely o training should be provided to maintain competencies and to ensure new workers are capable of working safely. • Up-to-date hazard information: o information about hazards, such as plant and substances, may be updated by manufacturers and suppliers and should be checked to make sure controls are still relevant

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Document title: BSBWHS513_AG_SW_1of1 Page 22 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 o new technology may provide more effective solutions than were previously available o changes to operating conditions or the way activities are carried out may also mean that control measures need to be updated. • Regular review and consultation: o control measures are more effective where there is a regular review of work procedures and consultation with your workers and their representatives. How to Manage Work Health and Safety Risks, Safe Work Australia: https://www.safeworkaustralia.gov.au/system/files/documents/1702/how_to_manage_whs_risks.p df Example WHS risk control key performance indicators may include: • lost time injury frequency rate • satisfaction with environment score • monthly health and safety prevention costs • percentage of management trained in risk control plan changes • average time to resolution of issues and risks. Activity 4.2: Review the effectiveness of implemented risk management process and modify 1. Review the information provided in the table below which details the outcomes of an implemented risk management process. Comment on the effectiveness of the controls implemented and explain why they do/do not meet legislative requirements (maximum 250 words). No. Risk Outcome after Controls Implemented 1 Risk of falling while working from a ladder. A worker falls from a ladder after reading procedure describing how to work safely from a ladder. 2 Risk of serious laceration from sharp tooling. Workers continue to suffer lacerations when wearing leather gloves provided for use with sharp tooling. 3 Workers may attend work while under the influence of drugs and/or alcohol. A worker is injured when forklift driver reverses into their car in the car park, despite signing off on a Policy which states workers must not operate forklifts at work while under the influence of alcohol or illicit substances.

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Document title: BSBWHS513_AG_SW_1of1 Page 23 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 No. Risk Outcome after Controls Implemented 4 Workers travel two hours from the workplace to their homes after a 12-hour shift. Two workers seriously injured in a vehicle collision after the driver fell asleep at the wheel, even though policy states workers cannot drive after a 12-hour shift. Feedback Your responses could include the following: • A worker falls from a ladder after reading procedure describing how to work safely from a ladder. o WHS Act 2011 s19 (f) the provision of any information, training, instruction or supervision that is necessary to protect all persons from risks to their health and safety arising from work. o As well as providing a procedure (an administrative control) the PCBU should provide training and supervision. o (Many workplaces now ban ladders and instead use mobile work platform or scissor lifts or SafeTstep). • Workers continue to suffer lacerations when wearing leather gloves provided for use with sharp tooling. o Inadequate PPE requires other controls. • A worker is injured when forklift driver reverses into their car in the car park, despite signing off on a Policy stating workers must not operate forklifts at work while under the influence of alcohol or illicit substances. o Administration control. • Two workers seriously injured in a vehicle collision after the driver fell asleep at the wheel, even though policy states workers cannot drive after a 12-hour shift. o Administration control.

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Document title: BSBWHS513_AG_SW_1of1 Page 24 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 2. Considering your comments from the previous question, suggest additional controls which may be more effective in managing each risk. Feedback Your responses could include the following: • Ban ladders and instead use mobile work platform or scissor lifts or SafeTstep. (substitution) • Tool sharpening will be contracted out (elimination), purchase tools that don't require sharpening (substitution). • Implement substance testing prior to plant operation, provide separation of plant and human traffic (administration and isolation). • Implement a buddy system for shift workers (administration), supervision and documentation of workers hours (administration). Activity 4.3: Document risk management process according to WHSIS requirements Prepare a briefing report to document your findings and selected modifications from Activity 4.2: Review the effectiveness of implemented risk management process and modif y according to the following WHSIS guidelines (maximum two pages). • Give the purpose and the context. • Add definitions where required. • Outline a policy statement. • Describe procedures that come with the policy. • Policy body must include major headings, minor headings and further paragraphs/clauses. • Finish with best practice guidelines, such as examples, checklists, modifications required. You may research a suitable template that can be modified or create your own using MS Word or similar program and attach to this workbook referencing the activity number in the file name. Feedback You should create a summary briefing report using the information gathered from Activity 4.2. The report must outline the risk management process seen in the case study and clearly identify the suggested modifications.

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Document title: BSBWHS513_AG_SW_1of1 Page 25 of 25 Resource ID: TBS_20_003_BSBWHS513_AG_SW_1of1 © TAFE NSW 2020 Example broad WHSIS guidelines are provided, and you may wish to utilise a specific organisational example where possible. Your report document (maximum of two pages) must adhere to all the following points: • give the purpose and the context • add definitions where required (this can be within the text or as a glossary) • outline a policy statement, for example, based on evidence collected from the case study • describe procedures that come with the policy, for example, based on suggested modifications • policy body must include major headings, minor headings and further paragraphs/clauses • finish with best practice guidelines, for example, checklists, examples, and modifications required. Overall, the report should be finished to a high standard, with the information presented in a clear, concise, professional and logical manner. It should be suitable to submit to management and not contain any spelling or grammatical errors. Activity 4.4: Forum: Communicate evaluation findings according to organisational requirements Based on your evaluation of risk management outcomes from Activity 4.2: Review the effectiveness of implemented risk management process and modify post your feedback in the forum and review other responses. Consider others comments and take note of any feedback that you did not consider in your evaluation. You may discuss comments with other students or review other threads/posts Post your responses to the following questions in the 'Communicate evaluation findings according to organisational requirements' forum. After you have posted your response, review the replies of other students and comment where applicable. Feedback Your post could include: • Findings could be presented at the HSC meeting or any other WHS meeting. • Findings could be the focus topic at the weekly Toolbox talk (to ensure those affected by the risk are notified of the findings). • Findings could be presented on the organisation's intranet or WHS page. • Findings could be published in the organisation's weekly Safety Snapshot (WHS information tool).

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