Quiz 9 All Correct

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Blinn College *

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Management

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Feb 20, 2024

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Quiz 9 All Correct 1. What are some actions that the project manager can take to maximize productivity of the team? (Choose two.) Ensure work assignments are clear and understood, provide the tools, resources and procedures to facilitate team collaboration 2. What is a recommended first action step when dealing with poor performers on the project team? Verify the expectations the individual had for their current assignment. 3. In what ways does an effective project manager demonstrate leadership? (Select all that apply.) -Looks for ways to motivate each team member and help them improve. -Takes responsibility and accountability for the project -Exhibits a calm, confident aura when others are showing signs of issue or project stress. -Shields the project team from the politics and noise surrounding the project. 4. Which action item by the project manager may not help a new team member to be as productive as soon as possible? Assign them a challenging work assignment as their first task. 5. Which statements reflect a servant leadership mindset? (Choose all that apply.) -Takes the perspective of others and maintains the best interest of others -Seeks growth and improvement in all team members -Encourages collaboration and trust. -Exhibits a strong integrity principle -Emphasizes a coaching approach to managing people 6. Per PMI, what are the three processes that comprise planning for and acquiring project resources? Plan resource management, estimate activity resources, acquire resources. 7. What approaches are key to effectively address and resolve conflicts? Keep communications open and respectful, focus on the issues (not the people), focus on the present and the future (not the past), and search for alternatives together 8. What are some management principles that can maximize team performance? Set clear expectations, recognize and reward, facilitate team synergy 9. What are the four primary components of leadership skills per PMI? Establishing and maintaining vision, critical thinking, motivation, and interpersonal skills 10. Which approaches for conflict management as described in the Thomas-Kilmann model are most common for conflicts within a high-performing team? (Choose three.) Confronting, Collaborating, compromising, 11. What variables can impact the leadership style needed on a given project? Team experience level with type of project, maturity level of the project team, organizational governance structures, and location of project team members 12. In which stage of the Tuckman Ladder team development model do initial conflicts emerge? Storming 13. Why is critical thinking an important attribute for all project team members? (Select all that apply.) -Improves ability to understand how the use of language impact others -Improves ability to identify root causes of problems

-Decreases the impact of bias, unstated assumptions, and emotional appeals -Prioritizes analyzing data and evidence to evaluate arguments and resolve issues 14. What are some ways a project manager can earn the respect of the project team and other project stakeholders? (Choose all that apply.) -Openly confront the realities of the project situation. -Be fair in how you make decisions and deal with conflicts. -Show respect to them -Actively listen to each person you interact with. -Demonstrate the behaviors you want others to emulate. 15. What is a benefit of making project decisions with the team It leverages the knowledge, expertise, and experience of diverse individuals. 16. Which tools can be used by a project manager to assess the fit for any potential candidate for a project role? (Choose all that apply.) Structured interviews, attitudinal surveys, ability tests 17. What are examples of other team members, besides the project manager, providing leadership on a project? (Select all that apply.) -The technical leaders providing input on the direction and plan for the project -The project sponsor influencing organizational politics and providing commitment to the project plan -The product owner influencing and guiding stakeholder expectations -Senior management championing the business process changes that will result from the project to the impacted stakeholders 18. What are some characteristics of high-performing teams? They trust each other, collaborate well together, and accomplish more as a combined group than they could collectively as individuals. 19. What is the primary value of planning resource management for a project? To establish the approach and the management effort level needed for managing project resources based on type and complexity of the project 20. What are the four aspects of emotional intelligence? Self-awareness, self-management, social awareness, and social skill 21. Which element is not normally part of a project’s resource management plan? A listing of the resource requirements for the project 22. What term is used to describe the Tuckman Ladder team development model? Forming, Storming, Norming, Performing 23. What are three management techniques that can improve team performance? Develop a team charter, set up a team collaboration environment, share leadership responsibilities 24. A project manager who remains calm under pressure, thinks before they act, can put themselves in the other person’s shoes, and naturally builds rapport with other people is exhibiting what skill? Emotional Intelligence

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Quiz 9 All Correct

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