OB Exam 1

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School

Florida Institute of Technology *

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Course

5450

Subject

Management

Date

Feb 20, 2024

Type

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Pages

Uploaded by CoachLemur3367

Exam I You will have 90 minutes to complete. The exam only covers Chapters 1, 2, 3, 4, 5, 6, 7, and 8. You can expect multiple choice and true/false questions. There will not be any essay questions. Once you start the exam process, you cannot stop and pause the time, so please plan accordingly. Due Sunday at 11:59 p.m. ET Attempt History Attempt Time Score LATEST Attempt 1 70 minutes 92 out of 100 Score for this quiz: 92 out of 100 Submitted Sep 21 at 1:40am This attempt took 70 minutes. Question 1 2 / 2 pts Which of the following is an example of group cohesion? Complimenting a coworker Calling a teammate after the death of his grandmother Staying late to help a coworker meet her deadline Bringing donuts to a meeting Correct! All of the above Question 2 2 / 2 pts What are the three primary determinants of behavior in organizations? Profit structure, organizational complexity, and job satisfaction Individuals, profit structure, and job satisfaction Individuals, groups, and job satisfaction Groups, structure, and profit structure Correct! Individuals, groups, and structure Question 3 2 / 2 pts Raul is a financial analyst who oversees the daily financial expenditures for a major big box retailer. On a typical day, Raul does not interact with other employees and only meets with his team on Monday afternoons; however, he typically has to run a report at 7:30 am and then a final report at 7:30 pm. Raul and his wife Emily have a six-month-old son and Emily will soon be returning to work thus requiring the couple to engage childcare. To enhance Raul's well-being at work, his manager could Reassign Raul to a position which requires less time Allow Raul to completely work from home Correct! Allow Raul to work from home four days a week Fire Raul None of these ideas would enhance Raul's well-being Question 4 2 / 2 pts ________ is a measure of how organizations are becoming more heterogeneous in terms of gender, race, and ethnicity. Globalization Correct! Workforce diversity

Affirmative action Organizational culture Operational homogeneity Question 5 2 / 2 pts Which of the following statements best describes contingency variables? They are scientific factors based on universal truths Correct! They are factors that moderate the relationship between two or more events or situations There is general consensus among OB researchers that they can be controlled They are the cause-and-effect principles that tend to apply to all situations that have been discovered They are simple and universal principles that explain organizational behavior Question 6 2 / 2 pts According to Robbins and Judge, organizational behavior can be analyzed on all of the following levels except Correct! Outcome Group Organizational Individual None of the above Question 7 2 / 2 pts ________ is the study of the impact that individuals, groups, and structure have on behavior within organizations. Leadership Organizational strategy Performance management Employee relations Correct! Organizational behavior Question 8 2 / 2 pts Which of the following is not an example of an ethical dilemma? Correct! Do I allow some employees to work from home, and not others? Do I offer a bribe to land a contract? Do I write a check on a closed account? Do I fire an employee to avoid paying her a big bonus? Do I fire a whistle blower for exposing the company's wrongdoing? Question 9 2 / 2 pts Situations where an individual is required to define right and wrong conduct are termed Diversity issues Human resource problems Correct! Ethical dilemmas Organizational complexities Social puzzles

Question 10 0 / 2 pts Timothy works with people of various nationalities and faiths. How can he effectively manage people from different cultures? Correct Answer By adapting his management style to their differences You Answered By keeping a straightforward and open communication style By using his own motivations to guide others By treating everyone uniformly, regardless of their background By guiding them to adapt to his management style Question 11 2 / 2 pts Munwar and Jackson both work as logistics supervisors at a successful restaurant management company. Recently, the manager for District G retired and both Munwar and Jackson have been approached about filling the position. While Munwar was excited about the possible promotion, Jackson was not interested in the position because it would require relocation and travel as well as the supervision of over 200 employees. Jackson's behavior can be explained through Sociology Big data Organizational behavior Correct! Contingency variables Interpersonal skills Question 12 0 / 2 pts According to Luthans, if you want to be an effective manager, your time would be best spent on which managerial activity? Traditional management Correct Answer Communication Human resource management You Answered Networking Systems Question 13 2 / 2 pts Which of the following is not a core topic of organizational behavior? Motivation Attitude development Conflict Correct! Resource allocation Work allocation Question 14 2 / 2 pts Which one of the following is not an example of globalization? Correct! After years of lackluster performance, Boeing realized it needed to change its business model McDonald's sells hamburgers in more than 100 countries in six continents All major automobile makers now manufacture cars outside their borders At Finland-based phone maker Nokia's renowned research center in Helsinki, non- Finns now outnumber Finns

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ExxonMobil, a so-called United States company, reported that less than six percent of their 2011 earnings were from gas and products sales in the United States Question 15 2 / 2 pts The science of ________ was developed by applying general concepts to a particular situation, person, or group. Correct! Organizational behavior Anthropology Psychology Sociology Social psychology Question 16 2 / 2 pts Managers and their organizations are responding to the problem of unethical behavior in all of the following ways except By offering seminars, workshops, and other training programs to try to improve ethical behaviors By writing and distributing codes of ethics to guide employees through ethical dilemmas Correct! By hiring people who can identify unethical employees and take action against them By providing in-house advisors who can be contacted for assistance in dealing with ethical issues By creating protection mechanisms for employees who reveal internal unethical practices Question 17 2 / 2 pts Which of the following is not a component of comprehensive workforce programs encouraging diversity? Correct! Encouraging their employees to learn foreign languages and culture to promote and attract a diverse workforce Encouraging fair treatment of all people regardless of their demographic characteristics Fostering personal development practices that bring out the skills and abilities of all workers Teaching managers about the legal framework for equal employment opportunity Teaching managers how a diverse workforce will be better able to serve a diverse market of customers and clients Question 18 2 / 2 pts ________ is needed to perform mental activities—thinking, reasoning, and problem solving. Dynamic flexibility Extent flexibility Static strength Dynamic strength Correct! Intellectual ability Question 19 2 / 2 pts

________ is an individual's current capacity to perform the various tasks in a job. Inductive reasoning Dynamic strength Deductive reasoning Correct! Ability Social intelligence Question 20 2 / 2 pts Differences in characteristics like education, ethnicity, regional background, and gender form part of Individual-level diversity Organizational-level diversity Lateral-level diversity Correct! Surface-level diversity Deep-level diversity Question 21 2 / 2 pts The manner in which people carry themselves in terms of race and ethnicity is commonly referred to as Heritage Ethnic background Correct! Cultural identity Regionalistic customs Collective individuality Question 22 2 / 2 pts Carol is over 55 years of age and is targeted for layoff because she is highly paid and has lucrative benefits. Which of the following terms explains what she has been subjected to? Recessionary practice Mockery and insult Correct! Discriminatory practice Exclusion Incivility Question 23 2 / 2 pts ________ is the additional set of cultural characteristics which often overlaps with race. Correct! Ethnicity Civilization Diversity Anthropology Acculturation Question 24 2 / 2 pts The act of discriminating can be positively utilized in all of the following manners except Hiring appropriate candidates Making promotional decisions

Recognizing differences in skill sets Correct! Classifying members of a given race for marketing purposes Determining the direction of a strategic plan Question 25 2 / 2 pts Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their job, and their perceived autonomy is termed as Correct! Psychological empowerment Organizational commitment Perceived organizational support Employee engagement Job satisfaction Question 26 2 / 2 pts What refers to a positive feeling about a job, resulting from an evaluation of its characteristics? Correct! Job satisfaction Job involvement Job stability Organizational commitment Social investment Question 27 2 / 2 pts Which generational group has the highest correlation between corporate social responsibility and job satisfaction? Generation X Baby Boomers Correct! Millennial Generation Alpha G.I. Generation Question 28 2 / 2 pts Which of the following is an example of an affective attitude? Believing that you did a good job The observation that most dogs have four legs The opinion that it is never acceptable to steal Correct! Anger at being unfairly accused of a wrongdoing The avoidance of a restaurant where one once received bad service Question 29 2 / 2 pts Why should managers be interested in their employees' attitudes? They result from behavior They cause problems Correct! They give warnings of potential problems They are generally low They result in cognitive dissonance

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Question 30 2 / 2 pts How can the gaps between what managers think employees feel and what employees really feel be reduced? Correct! Conducting regular surveys Enforcing administrative policies Improving workplace conditions Providing incentives Training employees Question 31 2 / 2 pts The most important thing a manager can do to raise employee satisfaction is to focus on Employee pay Benefits Work hours Correct! Intrinsic parts of the job Employee productivity Question 32 2 / 2 pts Any incompatibility between two or more attitudes or between behavior and attitudes results in Organizational dissonance Correct! Cognitive dissonance Attitudinal clarification Values clarification Affective reactance Question 33 2 / 2 pts According to the Myers-Briggs Type Indicator (MBTI) classification, people belonging to the "________" type are flexible and spontaneous. Thinking Extraverted Introverted Feeling Correct! Perceiving Question 34 2 / 2 pts According to the Big Five model, a highly conscientious person is most likely to be Gregarious, assertive, and sociable Nervous, anxious, depressed, and insecure Creative, curious, and artistically sensitive Correct! Responsible, organized, dependable, and persistent Reserved, timid, and quiet Question 35 2 / 2 pts What does the Myers-Briggs Type Indicator classification of "S or N" stand for? Correct! Sensing/intuitive

Social/thinking Stable/informative Sensitive/thinking Stable/innovative Question 36 2 / 2 pts The ________ is the most widely used personality assessment instrument in the world. Rokeach value survey Raymond Cattell 16 Personality Factors model Thematic Apperception test Big Five personality model Correct! Myers-Briggs Type Indicator Question 37 2 / 2 pts Which of the following personality traits indicates the degree to which a person is unemotional and pragmatic and believes that ends can justify means? Core self-evaluation Correct! Machiavellianism Type A personality Self-monitoring Narcissism Question 38 2 / 2 pts Which of the following Big Five traits is most strongly related to life satisfaction, job satisfaction, and low stress levels? Correct! Emotional stability Extraversion Openness to experience Agreeableness Conscientiousness Question 39 2 / 2 pts What does the Myers-Briggs Type Indicator classification of "E or I" stand for? Extraverted/intuitive Emotional/introverted Correct! Extraverted/introverted Emotional/intuitive Empathetic/innovative Question 40 2 / 2 pts The "Big Five" personality traits include all but which of the following? Conscientiousness Correct! Self-confidence Extraversion Openness to experience Agreeableness Question 41

2 / 2 pts According to the Myers-Briggs Type Indicator (MBTI) classification, people belonging to the "intuitive" type Are flexible and spontaneous Are outgoing, sociable, and assertive Correct! Rely on unconscious processes and look at the "big picture" Want control and prefer their world to be ordered and structured Rely on their personal values and emotions Question 42 2 / 2 pts What can be an unintended result of goal-setting? Employees might bond together Employees might become hyper competitive Correct! Employees might act in unethical manners Employees might improve their performance All options may be an unintended result of goal setting Question 43 2 / 2 pts You graduated from college two years ago and began working at Hampstead Electronics. You have received good performance evaluations and a raise. You just found out that your organization has hired a recent college graduate with no experience at a higher salary than you are now making. You consider this an unfair act and resolve to do something about it. Which of the following theories best describes such a situation? Correct! Equity theory Two-factor theory Goal-setting theory Theory of needs Self-determination theory Question 44 2 / 2 pts According to the expectancy theory, which of the following relationships indicates the degree to which the individual believes that a particular level of output will lead to the attainment of a desired outcome? Correct! Performance-reward Effort-performance Rewards-personal goals Effort-satisfaction Performance-achievement Question 45 2 / 2 pts According to the two-factor theory proposed by Herzberg, which of the following factors is considered a hygiene factor? Promotional opportunity Correct! Quality of supervision Achievement Recognition Responsibility Question 46

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2 / 2 pts ________ refers to an individual's belief that he or she is capable of performing a task. Emotional contagion Affect intensity Correct! Self-efficacy Cognitive dissonance Need for power Question 47 0 / 2 pts Which of the following statements is true according to the two-factor theory? You Answered The hygiene factors tend to be intrinsic factors Factors that lead to job satisfaction are extrinsic factors Correct Answer Adequate hygiene factors ensure that people are not dissatisfied Recognition is a hygiene factor Hygiene factors lead to job satisfaction Question 48 2 / 2 pts In equity theory, individuals assess the Cost-benefit ratio Efficiency-effectiveness trade-off Quantity-quality trade-off Correct! Outcome-input ratio Quality of outcome Question 49 0 / 2 pts According to Maslow's hierarchy of needs, which of the following is a lower-order need? Social Correct Answer Safety Esteem You Answered Self-actualization Recognition Question 50 2 / 2 pts An employee's paycheck is one of the most simplistic examples of Self-fulfilling prophecy Reinforcement theory Self-efficacy Correct! Operant conditioning Social-learning theory Quiz Score: 92 out of 100

OB Exam 1

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