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Evaluating the Role of Interdepartmental Collaboration in
Enhancing Strategy Execution at Wipro
Student Name-
Student ID-
2
Title and Introduction
The title of the proposed study is “Evaluating the Role of
Interdepartmental Collaboration in Enhancing Strategy Execution at
Wipro (UK)”.
The proposed study would examine Wipro in UK as a case study to examine the
effectiveness of collaborative strategy creation and implementation within multinational
corporations (MNCs). MNCs encounter particular difficulties in developing and putting into
practise viable business strategies in the internationally linked and competitive economic
environment of today (Jaiswal et al., 2022). In order to succeed in complex, dynamic global
contexts, distinct functional units across numerous places must effectively coordinate
(Esmaelnezhad et al., 2023).
This research is centered on the strategic challenges faced by Wipro UK, a multinational
technology company, in the context of interdepartmental collaboration and strategy
execution. The choice of Wipro UK as the focal organization is motivated by its significance
within the global technology industry and its relevance as a representative case study for
examining broader issues surrounding collaborative strategy implementation. Wipro UK's
strategic endeavors are emblematic of the complexities encountered by multinational
corporations in an increasingly interconnected world. The importance of this research lies
in addressing the specific problem of how interdepartmental collaboration influences the
company's ability to execute its strategies effectively. This problem is not unique to Wipro
UK but resonates with organizations worldwide, making the research findings applicable
and informative for a wide range of global businesses navigating similar challenges. In
essence, this study offers valuable insights into a pervasive issue and provides a roadmap
for enhancing strategy execution through improved interdepartmental collaboration in the
dynamic landscape of multinational corporations.
MNCs must know and manage these dynamics skillfully in order to optimise strategy
execution and negotiate the difficulties presented by globalisation and different operating
contexts (Ren et al., 2022). The study's conclusions will provide information and
suggestions to strengthen Wipro's execution of its plan. At Wipro, departmental silos
prevent cross-functional collaboration by preventing a comprehensive grasp of goals and
strategy (Lee, 2020). The study followed the secondary and qualitative research
methodology. By establishing effective communication channels and information exchange
protocols is still a challenge, which restricts employee involvement in interdepartmental
initiatives and lowers project efficiency and zeal (Leon & Medlin, 2020).
This study, which offers a thorough examination of international business complexity via
the lens of collaborative tactics in Wipro, is in line with the goals of the Master's
programme in Engineering Business Management. The programme gives the researcher the
analytical abilities needed to successfully negotiate global markets, develop solid plans, and
comprehend the changing organisational dynamics of companies like Wipro. It adds to the
knowledge necessary to sustain organisational performance over time.
Supervisor Comments
3
Mark out of
/10
Literature Scope
The literature review identifies the most important findings that are pertinent to the study
on collaborative strategy formulation in multinational firms (MNCs), like Wipro in the UK.
Interdepartmental collaboration is a critical factor in the effective execution of
organizational strategies. In the context of Wipro UK, understanding the impact of
interdepartmental collaboration on its ability to execute strategies effectively is essential.
This literature review aims to delve into the significance of interdepartmental collaboration,
identify the obstacles to cross-functional collaboration, suggest tactics and procedures for
promoting collaboration, and evaluate Wipro UK's interdepartmental collaboration against
industry standards.
Numerous studies emphasize the importance of interdepartmental collaboration in
achieving strategic objectives. In the case of Wipro UK, where the company operates in a
dynamic and highly competitive technology industry, the ability to execute strategies
effectively is paramount. Research by
Egeland et al., (2019)
highlights that collaboration
between different functional departments can lead to improved product development and
innovation. This is particularly relevant for Wipro UK, which relies on innovation to maintain
its competitive edge. Therefore, interdepartmental collaboration plays a vital role in shaping
the company's strategic execution capabilities.
Despite the clear benefits of interdepartmental collaboration, several obstacles may hinder
its effectiveness within Wipro UK. One common obstacle is the presence of silos, where
departments operate independently and fail to communicate effectively. According to a
study by Ma et al., (2023), silo mentality can impede collaboration and lead to inefficiencies.
In Wipro UK, these silos may be exacerbated by factors such as geographical dispersion and
differing cultural backgrounds among employees. Another obstacle is a lack of shared goals
and objectives among departments, as identified by Kark and Shamir (2002). If departments
within Wipro UK do not align their goals with the overarching company strategy, it can
hinder the overall effectiveness of strategy execution. To address these obstacles and
promote interdepartmental collaboration, Wipro UK can employ various tactics and
procedures. One effective approach is to establish clear communication channels and
platforms that facilitate information sharing and collaboration. Research by Sharma &
Sharma, (2022) highlights the importance of effective communication in fostering
collaboration between departments. Implementing cross-functional teams and
interdepartmental task forces can also encourage employees from different departments to
work together toward common goals. These teams can bridge the gap between siloed
departments and promote collaboration. Furthermore, Wipro UK can create an
organizational culture that values and rewards interdepartmental collaboration. A study by
Aipinge & Shopati, (2022
) emphasizes the role of culture in promoting collaboration,
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suggesting that a culture of trust, openness, and mutual respect can enhance collaboration
between departments. By aligning performance incentives with interdepartmental
collaboration, Wipro UK can motivate employees to actively engage in cross-functional
collaboration. Additionally, regular training and development programs can equip
employees with the skills and knowledge needed to work effectively with colleagues from
different departments.
To assess how Wipro UK's interdepartmental collaboration measures up to industry
standards, it is essential to benchmark its performance against relevant metrics and best
practices. Research by Ma et al., (2023) highlights the importance of benchmarking as a
means of evaluating interdepartmental collaboration. Wipro UK can compare its
collaboration levels, communication effectiveness, and cross-functional collaboration
practices with industry leaders to identify areas for improvement. Additionally, conducting
surveys and gathering feedback from employees can provide valuable insights into the
current state of interdepartmental collaboration and help identify specific areas that require
attention. The interdepartmental collaboration is a crucial factor that significantly affects
Wipro UK's ability to execute its strategies effectively (
Leyenaar et al., 2019)
. While there are
obstacles to cross-functional collaboration, including silos and divergent goals, Wipro UK
can employ various tactics and procedures to promote collaboration and enhance strategy
execution. By fostering a culture of collaboration, implementing clear communication
channels, and aligning performance incentives, Wipro UK can improve its interdepartmental
collaboration. To measure its performance against industry standards, benchmarking and
employee feedback can be valuable tools. Ultimately, the effective execution of strategies at
Wipro UK hinges on its ability to cultivate a culture of interdepartmental collaboration and
adapt to the ever-evolving technology industry.
As per Ren
et al.
(2022), the development of a new generation of energy-efficient heating
and cooling systems has led to a rise in the number of people using these systems.
According to Jaiswal
et al.
(2022), despite popular concerns about job losses, organisational
think tanks favour the complementary union of human and computer skills. They argue that
introducing and accepting AI requires workers to upskill using dynamic skill, neo-human
capital, and AI job replacement theories. Twenty seasoned IT experts working for MNCs in
India were questioned to compile this report on the most important skills for upskilling
personnel (Pearson
et al.
2022). The study, which used Gioia's approach to qualitative
analysis, identified data analysis, digital, complex cognition, decision-making, and
continuous learning as the five most important skills for upskilling workers.
To examine the distributional effects of profit shifting to tax havens, they take use of the
country-by-country reporting data of the new multinational businesses, which has
unequalled country coverage. The percentage of lost tax revenue as a percentage of total
tax collections is higher in low-income nations. It is estimated that in 2016, multinational
firms moved upwards of US$1 trillion in earnings (Garcia-Bernardo &Janský, 2022). This
study also found that companies with headquarters in the United States and China are the
most active profit-shifters and that the Cayman Islands are the most prominent tax haven.
Based on the research, they deduce that the very non-linear connection between earnings
and tax rates is best represented by a logarithmic function rather than a linear or quadratic
5
one (Esmaelnezhad
et al.
2023). The global size of profit shifting is roughly estimated the
same by both methods, but there are significant differences at the national level. The
logarithmic function suggests that more earnings are being moved to countries with zero or
extremely low effective tax rates (Ahluwalia
et al.
2020).
As a whole, the reviewed literature offers insightful information on leadership, innovation,
skill development, operational efficiency, and financial considerations pertinent to the
broader context of MNC operations, even though some of it may not directly align with
collaborative strategy development within MNCs.
Topic
Articles
Author, (Year)
Organizational Culture
Role of Organizational
Culture as an Internal
Business Factor in
Successful Strategy
Execution
Sharma, M. K., & Sharma,
S. (2022)
Interdepartmental Quality
Improvement
Facilitators of
interdepartmental quality
improvement: a mixed-
methods analysis of a
collaborative to improve
pediatric community-acquired
pneumonia management
Leyenaar, J. K., Andrews, C.
B., Tyksinski, E. R., Biondi, E.,
Parikh, K., & Ralston, S.
(2019)
Strategy Implementation
IDENTIFYING THE
SUCCESS FACTORS FOR
EFFECTIVE
TURNAROUND
STRATEGY
IMPLEMENTATION AND
OUTCOMES IN A PUBLIC
SECTOR ORGANISATION
IN NAMIBIA
Sharma, M. K., & Sharma,
S. (2022)
Interdepartmental
Collaboration
How large entrepreneurial-
oriented companies breed
innovation: the roles of
interdepartmental
collaboration and
organizational culture
Ma, X., Rui, Z., & Zhong, G.
(2023)
Leadership and
Organizational change
Testing the leadership and
organizational change for
implementation (LOCI)
intervention in Norwegian
mental health clinics: a
stepped-wedge cluster
randomized design study
protocol
Egeland, K. M., Skar, A. M.
S., Endsjø, M., Laukvik, E.
H., Bækkelund, H., Babaii,
A., ... & Aarons, G. A.
(2019)
Questions
●
How much does interdepartmental collaboration affect Wipro UK's ability to execute
6
strategies effectively?
●
What are the main obstacles to cross-functional collaboration at Wipro in the UK?
●
What tactics and procedures can Wipro UK employ to promote an environment of
departmental collaboration and enhance the results of strategy execution?
●
How does Wipro's interdepartmental collaboration in the UK measure up to industry
standards?
Supervisor Comments
Mark out of
/40
Methodology
Research Method
For this research, which involves secondary and qualitative research methods, a critical analysis
will be conducted to gain a comprehensive understanding of how interdepartmental
collaboration affects Wipro UK's ability to execute strategies effectively. The first step in the
critical analysis process will involve a thorough review of existing literature and secondary data
sources related to interdepartmental collaboration, strategy execution, and global business
practices. This literature review will serve as the foundation for understanding key concepts and
identifying relevant theories and frameworks. To analyze the collected data, a thematic analysis
approach will be employed. This qualitative technique involves identifying recurring themes,
patterns, and trends within the data. The analysis will focus on extracting insights related to the
impact of interdepartmental collaboration on strategy execution at Wipro UK. Thematic analysis
will be used to identify key themes, and data reduction techniques will simplify complex
information. The sampling process will involve selecting relevant literature and sources, while the
framework for analysis will ensure that conclusions are contextually relevant to the global
business setting.
Research Philosophy
The research philosophy for this study aligns with the interpretivism school of thought. This
choice is grounded in the qualitative nature of analyzing collaborative strategy formulation and
execution, emphasizing the need to comprehend the diverse viewpoints and experiences of
those actively engaged in the process (Mohajan, 2018). Interpretivism serves as an apt
philosophical approach because it enables a profound exploration of the human factors that
significantly influence strategy implementation within multinational corporations. In this context,
human factors encompass aspects such as individual perspectives, perceptions, motivations, and
decision-making processes. These elements play a pivotal role in shaping the way strategies are
developed and executed within complex organizations like Wipro UK. By adopting interpretivism,
this research acknowledges the relevance of human factors in the strategic management context.
Therefore, understanding these human factors is essential for gaining deeper insights into the
challenges and opportunities related to collaborative strategy execution in a global business
environment.
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Research Strategy
To evaluate particular hypotheses taken from current theories and literature, the study will take a
deductive approach (Pandey & Pandey, 2021). This method is ideal for determining how
successfully departments work together to carry out the company's strategic plans. In the context
of a large, international company like Wipro, it offers a disciplined framework for examining
empirical data and reaching relevant conclusions.
Research Design
To thoroughly explore the connections between the various study components, an explanatory
research design will be used (Snyder, 2019). It follows the research onion framework. In order to
provide a comprehensive knowledge of the relationship between interdepartmental
collaboration and strategy implementation at Wipro, this design of qualitative data. It enables a
more thorough investigation of the phenomenon being studied.
Data collecting method
This study will use secondary data collection because it is affordable and easily accessible
(Newman & Gough, 2020). It provides access to a range of recent data and scholarly materials
important to developing and implementing collaborative strategies at Wipro. Researchers will be
able to thoroughly explore the body of literature, examine historical trends, and contrast their
conclusions with those of other academics thanks to secondary data.
Data Analysis
In this study, thematic analysis will be used to examine the data (Rinjit, 2020). It is appropriate for
methodically and systematically analysing the influence of interdepartmental collaboration on
strategy execution since thematic analysis is well-suited for discovering patterns and themes
within qualitative data. By employing this method, researchers will be able to gain insightful
knowledge from the various Wipro employees' experiences, which will help to fully comprehend
the research issues.
Objective
Outcome
Benefits
1
●
Identifying key
influencing factors
in collaborative
strategy
deployment.
●
Enhanced understanding of organisational
culture's impact on collaboration
●
Improved communication and information-
sharing practices to optimise strategies.
●
Strengthened trust and relationship building
for effective partnerships.
2
●
Analysis of tangible
benefits gained in
collaborative
strategy
development and
deployment.
●
Strategic alignment to enhance overall
effectiveness at Wipro.
●
Access to diverse expertise and knowledge
for innovative strategies.
3
●
Assessment of
tangible challenges
faced in
●
Strengthened adaptability and agility in
responding to market changes.
●
Identification of coordination and
8
collaborative
strategy
development and
deployment.
communication bottlenecks.
●
Understanding and addressing conflicting
interests among stakeholders.
Ethical consideration
Ethical use of publicly accessible data and sources that recognise and abide by copyright and
intellectual property rights will be crucial. To guarantee an accurate and balanced presentation of
available data, the researcher must also thoroughly analyse the quality and credibility of
secondary sources (Mishra & Alok, 2022). Integrity in secondary research relies heavily on
researchers making ethical use of data and following standard citation procedures.
Supervisor Comments
Mark out of
/15
Data
The necessary information for this study will come from a wide range of institutions,
people, and reliable sources. The study followed the secondary and qualitative research
methodology. By establishing effective communication channels and information
exchange protocols is still a challenge, which restricts employee involvement in
interdepartmental initiatives and lowers project efficiency and zeal. To ensure a thorough
grasp of collaborative initiatives, their suppliers, partners, and customers will also be
included. Secondary data will be gathered from scholarly publications, industry reports,
and trustworthy databases to supplement the main data. To ensure that complete and
in-depth information is acquired from relevant stakeholders, secondary data gathering
strategies will be painstakingly created. By fostering a culture of collaboration,
implementing clear communication channels, and aligning performance incentives,
Wipro UK can improve its interdepartmental collaboration. To measure its performance
against industry standards, benchmarking and employee feedback can be valuable tools.
Ultimately, the effective execution of strategies at Wipro UK hinges on its ability to
cultivate a culture of interdepartmental collaboration and adapt to the ever-evolving
technology industry. In line with the goals of the study, this will enable a detailed
investigation into the application of collaborative solutions (Azeem et al., 2021).
Supervisor Comments
9
Mark out of
/20 (5 Marks are associated with CUethics engagement)
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1
Discussion
Any changes to the working hypothesis or set of research questions will be carefully
considered to guarantee that they still serve the overarching goals of the study. In order
to provide a thorough and focused analysis of the implementation of collaborative
strategies by Wipro, this research will carefully analyse the most important research
topics in this area (Ren
et al.
2022). The main finding of this research is that
multinational firms' worldwide competitive the advantage is favourably impacted by the
creation and implementation of collaborative strategies. This study is motivated by the
following research objectives are:
●
To evaluate the interdepartmental collaboration affect Wipro UK's ability to
execute strategies.
●
To study the main obstacles to cross-functional collaboration at Wipro in the UK.
●
To analyse the tactics and procedures can Wipro UK employ to promote an
environment of departmental collaboration and enhance the results of strategy
execution.
●
To evaluate the Wipro's interdepartmental collaboration in the UK measure up to
industry standards.
The research hypothesis are:
H0 (Null Hypothesis) - Interdepartmental collaboration has no significant effect on Wipro
UK's ability to execute strategies effectively.
H1 (Alternative Hypothesis) - Interdepartmental collaboration significantly affects Wipro
UK's ability to execute strategies effectively.
This study focuses on identifying obstacles to developing collaborative strategies,
examining the practical advantages of collaboration at Wipro, and identifying critical
variables affecting their execution (Traga, Philippakos, & MacArthur, 2020). There are a
number of strategies that can be used to address the interdepartmental collaboration
problems at Wipro. First, creating cross-functional teams is crucial because it allows
people from many divisions to work together on projects. Functional barriers can be
broken down and general grasp of organisational goals and procedures improved by
empowering employees from varied backgrounds to actively participate in these teams
and giving them the authority to communicate effectively (Ashna et al., 2019).
To ensure effective resource allocation, avoid burnout and project delays, a thorough
assessment of staff workloads and priorities is essential. Without compromising current
responsibilities, participation in interdepartmental initiatives can be increased by setting
project priorities and managing staff capacity effectively (Lee, 2020). Additionally,
choosing committed leaders for cross-departmental projects is crucial. In order to
provide cohesiveness and accountability in cross-functional operations, these leaders
should have the power to promote collaboration, expedite decision-making, and align
projects with the organization's overarching strategy (Ma et al., 2023).
Supervisor Comments
2
Mark out of
/10
Gantt Chart
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