HRPO 1306 Chapter 1
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Tarrant County College, Fort Worth *
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Law
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Feb 20, 2024
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HRPO 1306 Chapter 1 Test
What is REDRESS?
a U.S. Postal Service mediation program The locus of control for decision-making in mediation is found ______.
with the parties
Consequences to the use of power to resolve disputes include ______.
a lessening of trust
______ is the ability to influence another person or situation
Power Mediation skills are transferable to everyday life and are characteristic of effective leaders. True
Mediation and ADR refer to exactly the same process. False
Mediation often is better equipped to explore the relational and emotional issues of a dispute than would be found in a formal court proceeding. True
Many states required parties to mediate certain disputes before bringing their case to a judge, but coming to agreement is voluntary
True
A rights approach to resolving conflict is considered the most fair and equitable approach.
False
Which approach to power best relates to English law?
a rights-based approach Money is which type of interest?
substantive Peer mediation in elementary schools, while valuable for developing conflict management skills, has shown little to no effect on decreasing bullying behaviors. False
Using power to resolve conflicts is never appropriate
False
forced binding arbitration
rights
The power approach to conflict resolution is always inappropriate in a civilized society.
False
Victim–Offender mediation is designed to ______.
bring closure to victims of crime and hold offenders accountable for their actions
Informal peacemaking and mediation are characterized on the continuum as having ______ personal control by disputants, whereas arbitration and litigation have ______ personal control by the disputants.
high; low
Two students take their roommate dispute to their town’s community mediation program. They are most
likely to experience which type of mediation?
interest-based resolution
When government officials involve stakeholders in the creation and enforcement of rules, this process is called ______.
negotiated rule-making
Also referred to as adjudication, which process involves resolving disputes through the formal court or justice system?
litigation
Which statement is an illustration of Galtung’s concept of negative peace?
a court-mandated “no contact order” awarded to a woman against her ex-husband
Mediation is a process where a neutral third party advises and recommends solutions to meet disputants’ needs.
False
Reliance on the power approach to conflict resolution leads to resentment.
True
Georgio wants to dispute his cable charges and discovers he has to talk to a dispute resolution specialist in another state who will decide his case with no chance to appeal. Georgio is experiencing ______.
forced binding arbitration
Victim–Offender mediation reduces recidivism in juveniles involved in crimes. True
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