Case 1 Reflection
pdf
keyboard_arrow_up
School
Toronto Metropolitan University *
*We aren’t endorsed by this school
Course
102
Subject
Information Systems
Date
Apr 3, 2024
Type
Pages
3
Uploaded by ProfessorElectron13844
1
Case 1: Reflection
Department of Information Technology Management
ITM102: Business Information Systems
Zeina Keisse
January 25, 2024
1.
Describe the system and what it does. What are the inputs, processing, and outputs?
Netflix operates on a subscription-based business model. Its system input includes a variety of content
and user data. Ie: the subscriber rates the movies/shows that they watched. This information is processed
and developed from recommendation algorithms and user behaviour analysis. The outputs include
2
personalized content recommendations. Additionally, Netflix’s goal is to maintain their loyal customers as
well as attracting new customers through a continuous cycle of curation and analysis.
2.
What were some of the changes that are brought up by the new system? How significant are
they?
The system that Netflix offers has brought a significant change in the TV industry. Impacts include the
rise of on-demand streaming and has disrupted the television programming model as well as the cable
industry, influencing how audiences consume and engage with media. The significance is seen between
viewer preferences and how its content reaches viewers.
3.
What strategic business objectives does the information systems address?
Netflix’s information system aligns with several business objectives including;
Data-Driven Personalization:
By focusing on data analytics, the system aims to enhance personalization
and provides tailored content based on user behavior.
Global reach and Expansion:
The system supports the objective of expanding globally to reach
audiences worldwide. Investing in localization means that Netflix can cater to make their content more
accessible to global audiences by including subtitles.
Technological Innovation:
Netflix’s information system ensures its compatibility with various devices
and optimizes streaming quality to enhance the users experience.
These objectives contribute to Netflix’s goal of maintaining its position as the leading streaming service in
the entertainment industry.
4.
What people, organization, and technology factors that should have been considered when
implementing the system?
People factors:
-
Privacy and security:
addressing concerns regarding user data privacy and
implementing mandatory security measures to protect customer’s information.
Organization factors:
-
Compliance:
Complying to legal and regulatory requirements. This includes content
licensing agreements and data protection laws.
Technology factors:
-
Infrastructure:
The ability to build and maintain a strong IT infrastructure to support
high-quality streaming and data processing.
References
3
Burke, T. (2015). Netflix as a system. Retrieved from
https://prezi.com/y7w38wudajbl/netflix-as-a-system/#:~:text=Shows%20%26%20Movies
%20Offered-,Input%2C%20Output%2C%20Process,lists%20and%20algorithms%20creat
e%20recommendations
Team, T. I. (n.d.). How netflix is changing the TV industry. Retrieved from
https://www.investopedia.com/articles/investing/060815/how-netflix-changing-tv-industry.
asp
Cuofano, G. (2023). Netflix business strategy. Retrieved from
https://fourweekmba.com/netflix-strategy/
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help