Outsourcing Case Application Exercise

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School

University of Washington *

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Course

430

Subject

Information Systems

Date

Dec 6, 2023

Type

pptx

Pages

2

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Outsourcing Application Exercise 1. Based on your understanding of the benefits of Outsourcing, what are at least 3 advantages (pros) to JetSpeed for outsourcing its IT department to IT Services, Inc. or a similar company? 2. Based on your understanding of the concerns of Outsourcing, what are at least 3 disadvantages (cons) to JetSpeed for outsourcing its IT department to IT Services, Inc. or a similar 1 Higher quality of IT help as the outsourced company employees will have more experience Lower cost of outsourcing vs having to pay full wages of previous IT employees Eliminating constant turnover from previous IT help and having to constantly search for the next employee Having to fire or layoff your previous IT employees Smaller business feel for customers may be lost due to new mass IT department Lack of company and industry knowledge for making airplane parts Read the One Page “JetSpeed Inc.” Mini Case posted on Canvas and answer the below questions
Outsourcing Application Exercise 3. Based on your Analysis and your understanding of the decision they need to make, what are the Criteria that should be considered in making this decision? 2 Criteria Short Definition Cash Flow How is the contract with IT Services Inc. effecting cash flow Employee Satisfaction How will our employees view us laying off our current IT department for a big company Customer Satisfaction Will customers like or dislike the new IT help Industry Knowledge Do we maintain or lose our competitive advantage in the industry Social Responsibility Does this new company match our companies values Risk Does hiring IT Service Inc. increase our risk
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