Question
12
Enhanced
employee
goodwill
falls
under
what
category
of
costs
and
benefits
of
information
systems?
Selected
Answer:
«,
Intangible
benefits
Answers:
Intangible
costs
Costs
Cost
savings
Tangible
benefits
9
Intangible
benefits
1
out
of
1
points
Question
13
1
out
of
1
points
Which
of
the
following
serves
as
a
road
map
indicating
the
direction
of
systems
development,
the
rationale,
the
current
systems,
new
developments
to
consider,
the
management
strategy,
the
implementation
plan,
and
the
budget?
Selected
Answer:
@,
Information
systems
plan.
Answers:
Project
management
plan
Scoring
model
Portfolio
analysis
[V
Information
systems
plan.
TCO
analysis
Question
14
The
value
of
systems
from
a
financial
perspective
essentially
revolves
around
the
issue
of:
Selected
Answer:
@
returnon
invested
capital.
Answers:
the
cost
of
computing
equipment.
adherence
to
information
requirements.
asset
utilization.
9
return
on
invested
capital.
total
cost
of
ownership.
1
out
of
1
points
