Case study 2
1. What would you recommend for Simone to handle the challenges she faces?
I recommend Simone to Hold a meeting to address the company rumors and
communicate the truth. Also, I recommend highly to face the competitors and
create mutual respect and integrity; this can help ease any conflicts and chaos for
futrue refrences.
2.Simone appears to have an advantage with her products and services. Develop a plan
for Simone to build trust in the AAC with prospective customers.
Simone’s company advantages come with high ratings for service and their copier quality
and dependability. Simone can create special treatments for prospective custiomers and
reassurance. Creating relationships and security.
3.What do you recommend Simone do to compete effectively against competitors that
have a long and successful track record?
Some points to consider would be knowing your competition, knowing their company's
weak points and strengths. Knowing how different and unique your company is from
other companies , something only your company offers and provides. Making Strategic
Alliances, bring auditional value to your audience in this case customers and prospective
customers with vendors or companies that offer complementary services can increase
your offering and give your audience or clients something your competition has not
thought of.
4. How should Simone go about handling the rumour mill?
Handling the rumour with action and evidence supporting their company, making false
rumours untrue and reassurance.
