MGT 302 Week 5 Quiz

Week S - Final Exam Due Jul 11 at 12:59am Points 50 Questions 50 Time Limit 720 Minutes Instructions Final Exam [WLO: 3] [CLOs: 1, 2, 3, 4, 5] Prior to taking your final exam, review the assigned resources in all weeks of the course. This is an open-book exam. This quiz consists of 50 multiple-choice, and true or false questions and is worth 20% of your course grade. The exam will take approximately 2 hours to complete. You will have 12 hours to complete the quiz, and it must be taken in one sitting. You will have one attempt to take this exam. Click on the Take the Quiz button when you are ready to start this exam. When finished, click on Submit Quiz. Attempt History Attempt Time Score LATEST Attempt 1 104 minutes 50 out of 50 (@ Correct answers are hidden. Score for this quiz: 50 out of 50 Submitted Jul 10 at 12:33am

This attempt took 104 minutes. Question 1 1/1 pts Strategic fit requires alignment of product design with? Neither external nor internal fit Internal fit External fit Both external and internal fit Question 2 1/1 pts Attempting to compete on the basis of quality will most likely result in which of the following? Lower levels of customer service Higher costs Higher amounts of product returns/warranty claims Lower costs

More likely Question 5 1/1 pts A large manufacturer of farm equipment has recently switched to a product design approach in which representatives from a variety of the firm’s functional areas are involved in the product design process. This type of approach is likely be referred to as? Concurrent engineering Functional siloing Cooperative dynamics Decision theory Question 6 1/1 pts Designing and producing new products that customers want and doing it frequently and efficiently is associated with which of the eight key supply chain processes? Manufacturing flow management

Product development and commercialization Customer service management Customer relationship management Question 7 1171 pts Process integration between a firm and its suppliers and customers is Undesirable Dangerous Desirable Likely to provoke conflicts Question 8 1171 pts In many industries, more than of revenues are generated from new products infroduced during the previous year.

Distorted information in the supply chain Enhanced customer satisfaction Reduced stockout costs Reduced delivery costs Question 11 1171 pts Customer transactions information will likely include which of the following? Sales calls and service requests Customer responses to promotions Customer age and education level Purchase and return histories Question 12 11/1 pts Which department provides projections for sales that are used as input to the forecasting process?

Operations Distribution Supply management Field sales Question 13 1171 pts It is typical for inventory to represent a significant investment in? Time Money Both time and money Neither time nor money Question 14 11/1 pts Which of the following is most likely an example of a job shop?

Sales calls and service requests Customer age and education level Customer responses to promotions Purchase and return histories Question 17 1171 pts A process has four stages (A, B, C, and D). The stages have output rates of 5 units/hr, 12 units/hr, 10 units/hr, and 7 units/hr, respectively. What is the output rate of this process? 10 units/hr 5 units/hr 12 units/hr 7 units/hr Question 18 1171 pts

In a break-even problem, what would be expected to happen to the break-even quantity if sales price is increased (assume fixed and variable costs remain constant)? Neither increase nor decrease Decrease Increase Impossible to know how break-even quantity would change Question 19 1/1 pts All of the following are typical components of a time series except? Trend Seasonality Clustered Random variation

Question 22 1/1 pts A Japanese term for continuous improvement is? Andon Blitz Kaizen Jidoka Question 23 1/1 pts In a material flow map, a solid arrow represents? Neither physical movement/transportation nor information flow Information flow Physical movement/transportation or information flow Physical movement/transportation

Question 24 1171 pts Queuing analysis can likely be used to do all of the following except? |dentify appropriate suppliers Assist in capacity decisions Determine customer waiting times Determine the number of customers waiting in queue Question 25 1/1 pts DBR stands for? Drum, Buffer, Regular Drum, Barrel, Roller Drum, Buffer, Rope Drum, Barrel, Rope

Question 28 1/1 pts Customers interact with employees at? Customer connection points Customer reflection points Customer engagement points Customer contact points Question 29 1/1 pts In a material flow map, a triangle represents? Process operation Delay/storage Start/end of process Decision

Question 30 1171 pts A kanban that is used to authorize movement is referred to as? Production kanban Processing kanban Withdrawal kanban Manufacturing kanban Question 31 1/1 pts Unexpected events that may lead to missed project completion times or cost overruns are referred to as? Project risk Project complexity Project adversity

Time Activity duration Question 34 1171 pts A toy manufacturer produces a product for which there are 10 possible defect opportunities. If in the course of a week the company makes 1,000 units and discovers 17 total defects, what is the manufacturer's DPMO? 1700 1000 17000 17 Question 35 1171 pts The first step to crash a project is? Reduce the length of the crashed path and update the project cost

It is impossible to crash a project Calculate the crash cost per period for all activities Determine the desired completion time and the critical path Question 36 171 pts Which of the following is not likely to be an example of a project? Constructing a roadway tunnel Cleaning kitchen equipment at a restaurant Building a custom home Planning a wedding Question 37 1/1 pts The ISO standard associated with quality management is? ISO 9000