Case study #1=#
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Industrial Engineering
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Dec 6, 2023
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Uploaded by BrigadierMorningBarracuda27
Supply Management
Case study #1
Niagara College Toronto
Submitted by- Harsimran Singh
Jashanpreet Singh
Karanbir Singh
Student ID- 4486986
4487462
4482614
Due Date- 18 October 2023
1)
What parts of the supply chain are most closely involved with the situation in this case? What is
the responsibility of each part to maintain a smooth flow of material?
The most closely related parts of the supply chain are Avion Inc. (Buyer) and Foster Technologies
(Supplier). The responsibility of each part is crucial to ensure the smooth flow of material.
As the buyer, Avion Inc. is responsible to effectively communicate your requirements to Foster
Technologies. This includes providing accurate forecasts, specifications, and delivery schedules.
Avi Inc.
also monitors the quality of materials received from Foster Technologies and provides
feedback for improvement.
As a supplier, Foster Technologies Avion Inc. is responsible to meet the requirements. This
includes specified quality, quantity, and on-time delivery. Foster Technologies must also
proactively notify Avion Inc. about any problems or delays. and find solutions together.
To ensure the smooth flow of materials, both Avion Inc. and Foster Technologies to build a
strong relationship based on trust, transparency, and effective communication. Regular
performance reviews and feedback sessions can help identify areas for improvement and ensure
continuous improvement.
In addition, ensuring the timely and efficient movement of materials at Avion Inc. other parts of
the supply chain, such as transport service providers and logistics teams, sometimes play a key
role. and Foster Technologies. Effective coordination and cooperation between all parties is
necessary to maintain the smooth movement of material through the supply chain.
In general, each part of the supply chain is responsible for performing its tasks and working
together effectively to ensure the smooth flow of materials and adherence to quality standards
and delivery schedules.
2)
What initially appears to be the problem? What really is the problem(s) in this case?
The original problem here seems to be the diminished performance of Foster Technologies as a
supplier. It's disappointing when a supplier doesn't deliver on their initial promise, isn't it? But
here's the thing, the real issues can be a little more complicated in this case. Maybe it's not just
that Foster Technologies isn't living up to expectations.
Sometimes the root cause lies in a breakdown in communication. There may be a lack of
effective communication between Foster Technologies and your company, which can lead to
misunderstandings, delays, and disruptions in material flow. It is vital that both parties have
clear lines of communication and open dialogue to resolve any concerns or issues.
Another potential problem could be related to quality control. If the materials or products
supplied by Foster Technologies do not meet the required standards, this may affect the overall
quality of your final product or service. Ensuring that the supplier adheres to high quality
standards is important for the smoothness of the supply chain. Finally, there may be problems
with meeting delivery times. Foster Technologies' continued failure to deliver materials or
products on time could delay your operations and affect customer satisfaction. Timely delivery is
critical to the smooth flow of materials and meeting your deadlines.
To solve these problems, it is important to identify the root cause and treat it directly. Initiate a
dialogue with Foster Technologies to discuss your concerns and expectations. Come up with
possible solutions together, such as improving communication channels, implementing quality
control measures, or setting a clear delivery schedule.
3)
How easy is it to switch suppliers? What could complicate a firm’s ability to switch to a new
supplier?
Depending on several variables, switching suppliers can either be very simple or quite
complicated. In general, switching providers is simpler when no long-term agreements or
dependencies are involved. On the other hand, issues may surface if a business has solid ties or
is very dependent on an existing supplier. The requirement for new certifications, modifications
to the production procedures, and possible supply chain interruptions are other issues that may
make the changeover more difficult.
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