Discussion 10

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Industrial Engineering

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Dec 6, 2023

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Value Stream Maps Value stream maps are one of the tools of Lean manufacturing. VSM visualizes the flow of a single product or service from supplier to customer, with the aim of identifying delays and processes that don’t add value. VSM provides that clarity for us by charting the flow of work through the different steps involved in the development/delivery of a product or service (Mathenge, 2020). Value stream mapping is a lean management tool that helps visualize the steps needed to take from product creation to delivering it to the end customer. As with other business process mapping methods, it helps with introspection (understanding your business better), as well as analysis and process improvement (Dhruv, 2019). Example of Value Stream Maps Software engineering/development - To find inefficiencies in software development, from idea to implementation, including feedback loops and rework. Although some critics question the value of VSM in an agile development environment, others find it useful to gain efficiencies, such as reducing the wait time between steps or reducing the need for rework. Healthcare - To improve the steps required to treat patients in the most effective, timely, cost-efficient, high-quality way possible. Process Maps Process mapping is a management tool that is used to visualize the flow of work within a business process. A process map shows the steps and people involved in a business process. It is important to understand the different roles and functions of process diagrams, process mapping, and process modeling. Creating a process diagram is the first step in creating a business process model. It is a simple representation of a process that merely lists tasks in sequential order. A process map is the second step in creating a process model. The map includes a higher level of detail, listing things like the employees involved and events. A business process model is a complete visual representation of all aspects of a process (Eisner, 2020). Example of Process Maps The four most common types of process maps include Flowcharts, Data Flow Diagram, Swimlane Diagram, and Value Stream Mapping. Choosing the one that aligns with the objectives is an important step. Payment receipt process – An oversimplified example of a process map for a Payment receipt process would be where payment is received, registered in the system, the payer is informed, and the process ends (Veyrat, 2016). Recruiting - Recruiting has traditionally been a time-consuming and tedious HR task. Recruiters are increasingly turning to automation solutions like robotic process automation (RPA) to sort through candidate applications and place them into different categories based on their qualifications. The first step in a workflow could be when a candidate submits a resume. From there, the RPA solution reviews and scores the candidate and decides whether an interview should be scheduled. The candidate is then notified, an interview is conducted, a decision is made, and an offer is extended (Eisner, 2020). Value Stream Map vs Process Map Criteria Value Stream Mapping Objective An effective way to establish a strategic direction fo improvement

Perspective End-to-end Improvement Period It is executed as a strategic improvement plan over months Granularity of work Macro-level Involvement of People Heavy leadership involvement Advantage 1 Can be easily and fast performed Advantage 2 Simple to learn and understand Disadvantage 1 Only one type of product can be analyzed Disadvantage 2 It is difficult to work with new technologies References Dhruv (2019). Value Stream Mapping: Definition, Steps, and Examples. https://tallyfy.com/value-stream- mapping/ Eisner, M. (2020). 4 Process Mapping Examples. https://www.processmaker.com/blog/process-mapping- examples/ Gaikwad, M. (2020). Value Stream Mapping Vs Process Mapping. https://www.linkedin.com/pulse/value- stream-mapping-vs-process-mahendra-gaikwad/ Mathenge, J. (2020). Value Stream Mapping (VSM) Tutorial with Examples & Tips. https://www.bmc.com/blogs/value-stream-mapping/

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Discussion 10

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