MOA115_WK5_Online Lab_CSanson

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Fortis Institute, Port Saint Lucie *

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MAS115

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History

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Feb 20, 2024

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pdf

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MOA115 Medical Records and Insurance Week 5 Lab Claims Simulation Chapter 15 Medical Billing and Reimbursement Essentials - Part 2 A. Medical Billing Process 1. List four types of information collected when a patient calls to schedule an appointment. a. __________________________________________________________________ b. __________________________________________________________________ c. __________________________________________________________________ d. __________________________________________________________________ 2. At the time of the appointment, what two things are copied or scanned into the computer? a. __________________________________________________________________ b. __________________________________________________________________ 3. Describe how the patient’s insurance eligibility is confirmed. ________________________________________________________________________ ________________________________________________________________________ 4. Referring to the information on the ID card, answer the following questions.
MOA115 Medical Records and Insurance Week 5 Lab Claims Simulation a. What is the member’s name? __________________________________________________________________ b. What is the member’s ID number? __________________________________________________________________ c. What is the group number? __________________________________________________________________ d. Who is the member’s primary care provider (PCP)? __________________________________________________________________ e. What is the effective date of the plan? __________________________________________________________________ f. What is the deductible for prescriptions (Rx)? __________________________________________________________________ g. What is the copay for primary care (PC)? __________________________________________________________________ h. What number should the patient call if he has a concern? __________________________________________________________________ i. What number should you call if you need to get a preauthorization? __________________________________________________________________ j. What number should a healthcare professional working with Dr. Smith call if there is a question about the coverage? __________________________________________________________________ B. Explanation of Benefits Using the explanation to answer the following questions:
MOA115 Medical Records and Insurance Week 5 Lab Claims Simulation 1. For Tai Yan’s office visit, 99205, there is a difference between the Charge Amount and Covered Amount. Based on the reason code supplied what will be done with the difference? ________________________________________________________________________ ________________________________________________________________________ 2. How much is Tai Yan responsible for? ________________________________________________________________________ ________________________________________________________________________ 3. How much will be written off for Jana Green? ________________________________________________________________________ ________________________________________________________________________ 4. How much is Jana Green responsible for? ________________________________________________________________________ ________________________________________________________________________ 5. What is the covered amount services provided to Pedro Gomez? ________________________________________________________________________ ________________________________________________________________________ C . The Patient’s Financial Responsibility Use the following information as you answer the following questions. 1. During Zach’s first visit of the year, he incurred a $500 bill. Who pays this bill? ________________________________________________________________________ ________________________________________________________________________ 2. During Zach’s second visit of the year, he incurred a $450 bill. Describe how much is paid by Zach and the insurance carrier. ________________________________________________________________________ ________________________________________________________________________ Patient: Zach Green Deductible: $750 Coinsurance: 80/20 Patient out-of-pocket expense maximum: $2000
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MOA115 Medical Records and Insurance Week 5 Lab Claims Simulation 3. Zach had surgery, which was his third claim of the year. He had a bill of $5000. Considering the prior visits, what is Zach’s portion of this bill and what is the responsibility of the insurance carrier? ________________________________________________________________________ ________________________________________________________________________ 4. How much is Zach responsible for so far this year considering his first three visits? ________________________________________________________________________ ________________________________________________________________________ Part 3 Submission Errors and Appeals Directions : Using online resources research the common errors with claim submission and the appeal process. Research the appeal process for either your insurance carrier or an insurance carrier popular in your area. 1. What are the most common errors when submitting claims? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 2. How can these errors be prevented? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 3. What can a medical assistant do to prevent those errors? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________
MOA115 Medical Records and Insurance Week 5 Lab Claims Simulation 4. Who can start the appeal process? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 5. What steps are involved in the appeal process? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________