telehealth.edited.edited
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Kenyatta University *
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HEALTH CAR
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Nov 24, 2024
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1-2 Discussion: Implementing Telemedicine Systems
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1-2 Discussion: Implementing Telemedicine Systems
After reviewing the health IT strategic planning chapter, one best practice that stood
out was conducting post-discharge follow-up telehealth visits. As I consider implementing this
practice, collaborating with stakeholders and developing a strategic project plan will be
necessary. The best practice of conducting follow-up telehealth visits with patients after hospital
discharge would help with collaboration and project management as we strategize
implementation.
Coordinating these additional virtual visits would require involvement from multiple
stakeholders - care teams, hospital administration, patients, and their caregivers. As the project
lead, I would work with each group to develop policies and workflows for setting up and
conducting the visits. For example, I collaborated with hospital case managers and physicians to
identify eligible patients and get their consent for follow-up calls. I was partnering with clinical
and IT staff to integrate telehealth into discharge processes and ensure proper documentation,
educating patients on the benefits and addressing barriers to participation.
Siwicki, B. (2020, September 1).
Allegheny Health Network team enhances transitional care
management
. Healthcare IT News.
https://www.healthcareitnews.com/news/allegheny-health-
network-team-enhances-transitional-care-management
Dr. Bill Johnjulio and the Allegheny Health Network team partnered with CarePort
Health. CarePort's software platform aggregates data across settings to provide real-time
visibility into care transitions. The solution flags discharged patients requiring transitional
services within 48 hours. Using CarePort Connect, Allegheny Health Network can identify these
individuals and schedule follow-up visits 7-14 days later.
The platform streamlines the coordination process. It removes manual work by
automatically notifying providers of discharges. Care teams gain contextual insights to manage
the continuum of care. Allegheny Health Network has seen significant results since
implementing CarePort Connect across 119 primary care practices. Transitional care
management encounters increased 49% year-over-year. Revenue from these services also rose
44%. Medication reconciliation compliance post-discharge improved by 10% in one high-risk
group.
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References
Berg, S. (2020, October 19).
6 best practices to sharpen physicians’ use of telehealth
. American
Medical Association. https://www.ama-assn.org/practice-management/digital/6-best-
practices-sharpen-physicians-use-telehealth