BUSL.WK8 DISCUSSION
docx
keyboard_arrow_up
School
Colorado State University, Global Campus *
*We aren’t endorsed by this school
Course
5440
Subject
Finance
Date
Feb 20, 2024
Type
docx
Pages
1
Uploaded by MagistrateWren2087
Venture Auto Parts is a chain of 40 stores offering a full line of auto parts and supplies to consumers and indepe
Brake and Muffler has over 90 stores in the cities serviced by Venture. Recently, Danny Morton, the founder of
approached by Venture with an interesting offer. Venture wants to be the sole supplier of mufflers and brake pa
will invest in technology to monitor Danny's inventory levels and make timely deliveries to all locations. Ventu
lower part prices and greater inventory turnover for Danny's.
Problem 14.6 Analyzing Financial Ratios and Cash Flows
Prior to the final phase of negotiation, Danny's chief accountant, Sarah Wilson, was assigned the task of analyzi
statements of Venture. As part of her work, Sarah calculated the following ratios and obtained Venture's stateme
The provided information is limited. Therefore, Danny should be more careful when pursuing the deal. Venture reported a decline in inventory turnover from 5.63 to 4.20, indicating ineffective use of inventory in the most recent year. The Venture could have been holding obsolete inventory, which obviously they could not sell in the market, resulting in lower inventory turnover. Although, the company appears with a solid liquidity position if we look at its current ratio. Of course, the current ratio includes the obsolete inventory amount. But, the quick ratio, which excludes inventory, has declined compared to the prior year. It reflects the true liquidity picture of the company. Venture does not seem to have enough liquid assets to meet its immediate debt obligations. In addition, Venture has taken more loans to finance its business activities. It took on $6,200,000 in debt to fund the purchase of Dundee stores and other property. Venture also generated positive cash flows of $6,1000,000 from business operating activities in the recent year. In my opinion, Danny should emphasize whether the lower prices and improved turnover will support him in saving money upon pursuing the deal with Venture. If this is the case, he should sign the deal with Venture.
Discover more documents: Sign up today!
Unlock a world of knowledge! Explore tailored content for a richer learning experience. Here's what you'll get:
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Related Documents
Related Questions
Grant's Western Wear is a retailer of western hats located in Atlanta, Georgia. Although Grant's carries numerous styles of western hats, each hat has approximately the same price and invoice purchase cost, as shown below. Sales personnel receive large commissions to encourage them to be more aggressive in their sales efforts. Currently the economy of Atlanta is really humming, and sales growth at Grant's has been great. However, the business is very competitive, and Grant has relied on its knowledgeable and courteous staff to attract and retain customers, who otherwise might go to other western wear stores. Also, because of the rapid growth in sales, Grant is finding it more difficult to manage certain aspects of the business, such as restocking of inventory and hiring and training new salespeople.
Sales price
$
39.00
Per-unit variable costs:
Invoice cost
18.75
Sales commissions
5.55
Total per-unit variable costs
$
24.30
Total annual fixed…
arrow_forward
Tom's Sports Wear is a retailer of sports hats located in Atlanta, Georgia. Although Tom's carries numerous styles of sports hats, each hat has approximately the same price and invoice purchase cost, as shown below.
Sales personnel receive large commissions to encourage them to be more aggressive in their sales efforts. Currently the economy of Atlanta is really humming, and sales growth at Tom's has been great. However, the
business is very competitive, and Tom has relled on its knowledgeable and courteous staff to attract and retain customers, who otherwise might go to other sports wear stores. Also, because of the rapid growth in sales,
Tom is finding it more difficult to manage certain aspects of the business, such as restocking of inventory and hiring and training new salespeople.
$ 32.00
Sales price
Per-unit variable costs:
Invoice cost
Sales commissions
Total per-unit variable costs
Total annual fixed costs:
Advertising
Rent
Salaries
Total fixed costs
The annual breakeven point…
arrow_forward
Bubba’s Western Wear is a western hat retailer in Lubbock, Texas. Although Bubba’s carries numerous styles of western hats, each hat has approximately the same price and invoice (purchase) cost, as shown in the following table. Sales personnel receive a commission to encourage them to be more aggressive in their sales efforts. Currently, the Lubbock economy is really humming, and sales growth at Bubba’s has been great. The business is very competitive, however, and Bubba, the owner, has relied on his knowledgeable and courteous staff to attract and retain customers who otherwise might go to other western wear stores. Because of the rapid growth in sales, Bubba is also finding the management of certain aspects of the business more difficult, such as restocking inventory and hiring and training new salespeople.
Sales price
$ 80.00
Per unit variable expenses
Purchase cost
26.50
Sales commissions
28.50
Total per unit variable costs
$ 55.00
Total annual fixed expenses…
arrow_forward
Bubba’s Western Wear is a western hat retailer in Lubbock, Texas. Although Bubba’s carries numerous styles of western hats, each hat has approximately the same price and invoice (purchase) cost, as shown in the following table. Sales personnel receive a commission to encourage them to be more aggressive in their sales efforts. Currently, the Lubbock economy is really humming, and sales growth at Bubba’s has been great. The business is very competitive, however, and Bubba, the owner, has relied on his knowledgeable and courteous staff to attract and retain customers who otherwise might go to other western wear stores. Because of the rapid growth in sales, Bubba is also finding the management of certain aspects of the business more difficult, such as restocking inventory and hiring and training new salespeople.
Sales price
$ 80.00
Per unit variable expenses
Purchase cost
26.50
Sales commissions
28.50
Total per unit variable costs
$ 55.00
Total annual fixed expenses…
arrow_forward
Bubba’s Western Wear is a western hat retailer in Lubbock, Texas. Although Bubba’s carries numerous styles of western hats, each hat has approximately the same price and invoice (purchase) cost, as shown in the following table. Sales personnel receive a commission to encourage them to be more aggressive in their sales efforts. Currently, the Lubbock economy is really humming, and sales growth at Bubba’s has been great. The business is very competitive, however, and Bubba, the owner, has relied on his knowledgeable and courteous staff to attract and retain customers who otherwise might go to other western wear stores. Because of the rapid growth in sales, Bubba is also finding the management of certain aspects of the business more difficult, such as restocking inventory and hiring and training new salespeople.
Sales price
$ 80.00
Per unit variable expenses
Purchase cost
26.50
Sales commissions
28.50
Total per unit variable costs
$ 55.00
Total annual fixed expenses…
arrow_forward
Bubba’s Western Wear is a western hat retailer in Lubbock, Texas. Although Bubba’s carries numerous styles of western hats, each hat has approximately the same price and invoice (purchase) cost, as shown in the following table. Sales personnel receive a commission to encourage them to be more aggressive in their sales efforts. Currently, the Lubbock economy is really humming, and sales growth at Bubba’s has been great. The business is very competitive, however, and Bubba, the owner, has relied on his knowledgeable and courteous staff to attract and retain customers who otherwise might go to other western wear stores. Because of the rapid growth in sales, Bubba is also finding the management of certain aspects of the business more difficult, such as restocking inventory and hiring and training new salespeople.
Sales price
$ 80.00
Per unit variable expenses
Purchase cost
26.50
Sales commissions
28.50
Total per unit variable costs
$ 55.00
Total annual fixed expenses…
arrow_forward
Please provide step by step solution with answers and provide an excel solution.
arrow_forward
Sphinx plc manufacturers a variety of electronic devices, including mobile phones, laptops, televisions and audio equipment. Sales are made directly to customers via Sphinx’s website. However, the majority of sales are through the retail networks of various third-party distributors, who operate both online and through high street stores.
Sphinx is considering a number of changes to its operating model:
Increasing sales volume by 30%, via a major marketing campaign, with no change to product lines or mix
Increasing sales volume by 30%, through introduction of a variety of new product lines, that will be sold along with existing products
Taking advantage of an early payment discount offered by its major raw material supplier
Saving costs by downsizing the credit control team by 20%
Reducing credit terms to 3rd party distributors from 90 to 60 days
i) Which of the proposed changes is most likely to create a “pull on liquidity”? Explain your answer in a single sentence
ii) Which of the…
arrow_forward
Sphinx plc manufacturers a variety of electronic devices, including mobile phones, laptops, televisions and audio equipment. Sales are made directly to customers via Sphinx’s website. However, the majority of sales are through the retail networks of various third-party distributors, who operate both online and through high street stores.
Sphinx is considering a number of changes to its operating model:
Increasing sales volume by 30%, via a major marketing campaign, with no change to product lines or mix
Increasing sales volume by 30%, through introduction of a variety of new product lines, that will be sold along with existing products
Taking advantage of an early payment discount offered by its major raw material supplier request
i) Which of the proposed changes is most likely to result in a decrease in the operating cycle? Explain your answer in a single sentence
ii) Which of the proposed changes is least likely to result in a change in the cash conversion cycle (also known as…
arrow_forward
Crawford’s Books and Things has a traditional bookstore housed downtown Charlotte. The store has been there forty years, and many customers love the fact that they can hold the books in their hands and browse the offerings. Crawford’s just started an online book division for people who like to order books online. EVA for the Charlotte store is about $13 million, while EVA for the online division shows a value of –$2.2 million.
Which measures for the customer and internal processes dimensions of the balanced scorecard would be appropriate for the online division?
A. customer measure might be the percent of customers making repeat purchases; an internal process measure might be the number of times per month that the website is down.
B. customer measure might be time to deliver books; an internal process measure might be the percentage of website visits that translate into sales.
C. customer measure might be the number of new customers who come via recommendations from existing ones;…
arrow_forward
Kindmart is an international retail store. Kindmart’s managers are considering implementing a new business-to-business (B2B) information system for processing merchandise orders. The current system costs Kindmart $2,000,000 per month and $55 per order. Kindmart has two options, a partially automated B2B and a fully automated B2B system. The partially automated B2B system will have a fixed cost of $6,000,000 per month and a variable cost of $45 per order. The fully automated B2B system has a fixed cost of $14,000,000 per month and a variable cost of $25 per order. Based on data from the past two years, Kindmart has determined the following distribution on monthly orders:
Required:
Prepare a table showing the cost of each plan for each quantity of monthly orders.
What is the expected cost of each plan?
In addition to the information system’s costs, what other factors should Kindmart consider before deciding to implement a new B2B system?
arrow_forward
Kindmart is an international retail store. Kindmart’s managers are considering implementing a new business-to-business (B2B) information system for processing merchandise orders. The current system costs Kindmart $2,000,000 per month and $55 per order. Kindmart has two options, a partially automated B2B and a fully automated B2B system. The partially automated B2B system will have a fixed cost of $6,000,000 per month and a variable cost of $45 per order. The fully automated B2B system has a fixed cost of $14,000,000 per month and a variable cost of $25 per order. Based on data from the past two years, Kindmart has determined the following distribution on monthly orders:
Monthly Number of Orders Probability
300,000 0.25
500,000 0.45
700,000 0.30
Q2. What is the expected cost of each plan?
arrow_forward
Kindmart is an international retail store. Kindmart’s managers are considering implementing a new business-to-business (B2B) information system for processing merchandise orders. The current system costs Kindmart $2,000,000 per month and $55 per order. Kindmart has two options, a partially automated B2B and a fully automated B2B system. The partially automated B2B system will have a fixed cost of $6,000,000 per month and a variable cost of $45 per order. The fully automated B2B system has a fixed cost of $14,000,000 per month and a variable cost of $25 per order. Based on data from the past two years, Kindmart has determined the following distribution on monthly orders:
Monthly Number of Orders Probability
300,000 0.25
500,000 0.45
700,000 0.30
Q1. Prepare a table showing the cost of each plan for each quantity of monthly orders.
arrow_forward
Alyssa Stuart is thinking of starting a store that specializes in handmade Viennese style bentwood chairs. Before opening her store, Alyssa is curious about how her profit, revenue, and variable costs will change depending on the amount she charges for the chairs. Alyssa would like you to perform the work required for this analysis and has given you the data. Here are a few things to consider while you perform your analysis:
Current competitive prices for Viennese style bentwood chairs are between $225 and $275 a chair.
Variable costs will be either $100 or $150 a chair depending on the types of material Alyssa chooses to use.
Fixed costs are $10,000 a month.
Create an Excel file containing the following information:
Alyssa's chairs - Price One
Alyssa's chairs - Price Two
Chair Price
$ 225
Chair Price
$ 275
Variable Cost per chair
$ 125
Variable Cost per chair
$ 150
Fixed Cost
$ 10,000
Fixed Cost
$…
arrow_forward
Miles Audio produces and sells car audio systems. They specialize in receivers and currently offer two models. The Growler is a high
quality but affordable unit that the company produces for sale in auto parts and electronics stores. The Maniac is sold almost solely to
individuals and high-end car stereo installers. The Maniac is only produced to order. In other words, the Maniac is not kept in inventory
and is only produced when a customer orders one. Based on estimates of next quarter's business, the financial staff at Miles has
produces the following forecasted income statement.
Number of systems
Sales revenue
Materials
Labor
Materials inspection
Factory lease
Utilities
Miscellaneous factory costs
Sales and administration
Total costs
Operating profit
Growler
2,400
$ 720,000
$ 139,200
180,000
83,520
33,250
14,790
27,500
Maniac
450
$ 461,250
$ 74,250
168,750
44,550
17,950
8,010
14,900
Required:
a-1. Calculate the differential operating profit (loss).
Total
2,850
1,181,250
$ 213,450…
arrow_forward
First image is with the answers that are given and the questions scenarios . Second image is with more question scenarios .
I need help and explanations on what answer to match with what scenarios .It’s about the best way for funding business in the given scenario
arrow_forward
A successful franchise owner of a prestigious sporting goods chain is feeling the effects of technology, with more and more online sales and less and less customers in the shops. Locally there are three stores, and typically each store needs the following positions staffed for optimum profitability and success:
a store manager
an assistant manager
five department managers
and 20 customer service representatives,
Averaging $1 200 000 in annual revenue. However, there has been a trend of 20 percent sales decline in stores, with an increase of 30 percent sales online (last year the online revenue stream was $300 000). The franchise owner was able to handle all of the online sales with a team of five full-time remote workers (working from home) last year.
The owner wants each store to maintain its productivity, which he measures as the revenue per employee. He also thinks that there is potential to grow the online business.
Please help the owner by answering the following questions.…
arrow_forward
ABC, wholesale, customer protability. Veritek Wholesalers operates at capacity and sells furniture items to four department-store chains (customers). Mr. Veritek commented, “We apply ABC to determine product-line protability. The same ideas apply to customer protability, and we should nd out our customer protability as well.” Veritek Wholesalers sends catalogs to corporate purchasing departments on a monthly basis. The customers are entitled to return unsold merchandise within a six-month period from the purchase date and receive a full purchase price refund. The following data were collected from last year’s operations:
arrow_forward
SEE MORE QUESTIONS
Recommended textbooks for you
Principles of Accounting Volume 2
Accounting
ISBN:9781947172609
Author:OpenStax
Publisher:OpenStax College

Essentials of Business Analytics (MindTap Course ...
Statistics
ISBN:9781305627734
Author:Jeffrey D. Camm, James J. Cochran, Michael J. Fry, Jeffrey W. Ohlmann, David R. Anderson
Publisher:Cengage Learning

Accounting Information Systems
Accounting
ISBN:9781337619202
Author:Hall, James A.
Publisher:Cengage Learning,
Related Questions
- Grant's Western Wear is a retailer of western hats located in Atlanta, Georgia. Although Grant's carries numerous styles of western hats, each hat has approximately the same price and invoice purchase cost, as shown below. Sales personnel receive large commissions to encourage them to be more aggressive in their sales efforts. Currently the economy of Atlanta is really humming, and sales growth at Grant's has been great. However, the business is very competitive, and Grant has relied on its knowledgeable and courteous staff to attract and retain customers, who otherwise might go to other western wear stores. Also, because of the rapid growth in sales, Grant is finding it more difficult to manage certain aspects of the business, such as restocking of inventory and hiring and training new salespeople. Sales price $ 39.00 Per-unit variable costs: Invoice cost 18.75 Sales commissions 5.55 Total per-unit variable costs $ 24.30 Total annual fixed…arrow_forwardTom's Sports Wear is a retailer of sports hats located in Atlanta, Georgia. Although Tom's carries numerous styles of sports hats, each hat has approximately the same price and invoice purchase cost, as shown below. Sales personnel receive large commissions to encourage them to be more aggressive in their sales efforts. Currently the economy of Atlanta is really humming, and sales growth at Tom's has been great. However, the business is very competitive, and Tom has relled on its knowledgeable and courteous staff to attract and retain customers, who otherwise might go to other sports wear stores. Also, because of the rapid growth in sales, Tom is finding it more difficult to manage certain aspects of the business, such as restocking of inventory and hiring and training new salespeople. $ 32.00 Sales price Per-unit variable costs: Invoice cost Sales commissions Total per-unit variable costs Total annual fixed costs: Advertising Rent Salaries Total fixed costs The annual breakeven point…arrow_forwardBubba’s Western Wear is a western hat retailer in Lubbock, Texas. Although Bubba’s carries numerous styles of western hats, each hat has approximately the same price and invoice (purchase) cost, as shown in the following table. Sales personnel receive a commission to encourage them to be more aggressive in their sales efforts. Currently, the Lubbock economy is really humming, and sales growth at Bubba’s has been great. The business is very competitive, however, and Bubba, the owner, has relied on his knowledgeable and courteous staff to attract and retain customers who otherwise might go to other western wear stores. Because of the rapid growth in sales, Bubba is also finding the management of certain aspects of the business more difficult, such as restocking inventory and hiring and training new salespeople. Sales price $ 80.00 Per unit variable expenses Purchase cost 26.50 Sales commissions 28.50 Total per unit variable costs $ 55.00 Total annual fixed expenses…arrow_forward
- Bubba’s Western Wear is a western hat retailer in Lubbock, Texas. Although Bubba’s carries numerous styles of western hats, each hat has approximately the same price and invoice (purchase) cost, as shown in the following table. Sales personnel receive a commission to encourage them to be more aggressive in their sales efforts. Currently, the Lubbock economy is really humming, and sales growth at Bubba’s has been great. The business is very competitive, however, and Bubba, the owner, has relied on his knowledgeable and courteous staff to attract and retain customers who otherwise might go to other western wear stores. Because of the rapid growth in sales, Bubba is also finding the management of certain aspects of the business more difficult, such as restocking inventory and hiring and training new salespeople. Sales price $ 80.00 Per unit variable expenses Purchase cost 26.50 Sales commissions 28.50 Total per unit variable costs $ 55.00 Total annual fixed expenses…arrow_forwardBubba’s Western Wear is a western hat retailer in Lubbock, Texas. Although Bubba’s carries numerous styles of western hats, each hat has approximately the same price and invoice (purchase) cost, as shown in the following table. Sales personnel receive a commission to encourage them to be more aggressive in their sales efforts. Currently, the Lubbock economy is really humming, and sales growth at Bubba’s has been great. The business is very competitive, however, and Bubba, the owner, has relied on his knowledgeable and courteous staff to attract and retain customers who otherwise might go to other western wear stores. Because of the rapid growth in sales, Bubba is also finding the management of certain aspects of the business more difficult, such as restocking inventory and hiring and training new salespeople. Sales price $ 80.00 Per unit variable expenses Purchase cost 26.50 Sales commissions 28.50 Total per unit variable costs $ 55.00 Total annual fixed expenses…arrow_forwardBubba’s Western Wear is a western hat retailer in Lubbock, Texas. Although Bubba’s carries numerous styles of western hats, each hat has approximately the same price and invoice (purchase) cost, as shown in the following table. Sales personnel receive a commission to encourage them to be more aggressive in their sales efforts. Currently, the Lubbock economy is really humming, and sales growth at Bubba’s has been great. The business is very competitive, however, and Bubba, the owner, has relied on his knowledgeable and courteous staff to attract and retain customers who otherwise might go to other western wear stores. Because of the rapid growth in sales, Bubba is also finding the management of certain aspects of the business more difficult, such as restocking inventory and hiring and training new salespeople. Sales price $ 80.00 Per unit variable expenses Purchase cost 26.50 Sales commissions 28.50 Total per unit variable costs $ 55.00 Total annual fixed expenses…arrow_forward
- Please provide step by step solution with answers and provide an excel solution.arrow_forwardSphinx plc manufacturers a variety of electronic devices, including mobile phones, laptops, televisions and audio equipment. Sales are made directly to customers via Sphinx’s website. However, the majority of sales are through the retail networks of various third-party distributors, who operate both online and through high street stores. Sphinx is considering a number of changes to its operating model: Increasing sales volume by 30%, via a major marketing campaign, with no change to product lines or mix Increasing sales volume by 30%, through introduction of a variety of new product lines, that will be sold along with existing products Taking advantage of an early payment discount offered by its major raw material supplier Saving costs by downsizing the credit control team by 20% Reducing credit terms to 3rd party distributors from 90 to 60 days i) Which of the proposed changes is most likely to create a “pull on liquidity”? Explain your answer in a single sentence ii) Which of the…arrow_forwardSphinx plc manufacturers a variety of electronic devices, including mobile phones, laptops, televisions and audio equipment. Sales are made directly to customers via Sphinx’s website. However, the majority of sales are through the retail networks of various third-party distributors, who operate both online and through high street stores. Sphinx is considering a number of changes to its operating model: Increasing sales volume by 30%, via a major marketing campaign, with no change to product lines or mix Increasing sales volume by 30%, through introduction of a variety of new product lines, that will be sold along with existing products Taking advantage of an early payment discount offered by its major raw material supplier request i) Which of the proposed changes is most likely to result in a decrease in the operating cycle? Explain your answer in a single sentence ii) Which of the proposed changes is least likely to result in a change in the cash conversion cycle (also known as…arrow_forward
- Crawford’s Books and Things has a traditional bookstore housed downtown Charlotte. The store has been there forty years, and many customers love the fact that they can hold the books in their hands and browse the offerings. Crawford’s just started an online book division for people who like to order books online. EVA for the Charlotte store is about $13 million, while EVA for the online division shows a value of –$2.2 million. Which measures for the customer and internal processes dimensions of the balanced scorecard would be appropriate for the online division? A. customer measure might be the percent of customers making repeat purchases; an internal process measure might be the number of times per month that the website is down. B. customer measure might be time to deliver books; an internal process measure might be the percentage of website visits that translate into sales. C. customer measure might be the number of new customers who come via recommendations from existing ones;…arrow_forwardKindmart is an international retail store. Kindmart’s managers are considering implementing a new business-to-business (B2B) information system for processing merchandise orders. The current system costs Kindmart $2,000,000 per month and $55 per order. Kindmart has two options, a partially automated B2B and a fully automated B2B system. The partially automated B2B system will have a fixed cost of $6,000,000 per month and a variable cost of $45 per order. The fully automated B2B system has a fixed cost of $14,000,000 per month and a variable cost of $25 per order. Based on data from the past two years, Kindmart has determined the following distribution on monthly orders: Required: Prepare a table showing the cost of each plan for each quantity of monthly orders. What is the expected cost of each plan? In addition to the information system’s costs, what other factors should Kindmart consider before deciding to implement a new B2B system?arrow_forwardKindmart is an international retail store. Kindmart’s managers are considering implementing a new business-to-business (B2B) information system for processing merchandise orders. The current system costs Kindmart $2,000,000 per month and $55 per order. Kindmart has two options, a partially automated B2B and a fully automated B2B system. The partially automated B2B system will have a fixed cost of $6,000,000 per month and a variable cost of $45 per order. The fully automated B2B system has a fixed cost of $14,000,000 per month and a variable cost of $25 per order. Based on data from the past two years, Kindmart has determined the following distribution on monthly orders: Monthly Number of Orders Probability 300,000 0.25 500,000 0.45 700,000 0.30 Q2. What is the expected cost of each plan?arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Principles of Accounting Volume 2AccountingISBN:9781947172609Author:OpenStaxPublisher:OpenStax CollegeEssentials of Business Analytics (MindTap Course ...StatisticsISBN:9781305627734Author:Jeffrey D. Camm, James J. Cochran, Michael J. Fry, Jeffrey W. Ohlmann, David R. AndersonPublisher:Cengage LearningAccounting Information SystemsAccountingISBN:9781337619202Author:Hall, James A.Publisher:Cengage Learning,
Principles of Accounting Volume 2
Accounting
ISBN:9781947172609
Author:OpenStax
Publisher:OpenStax College

Essentials of Business Analytics (MindTap Course ...
Statistics
ISBN:9781305627734
Author:Jeffrey D. Camm, James J. Cochran, Michael J. Fry, Jeffrey W. Ohlmann, David R. Anderson
Publisher:Cengage Learning

Accounting Information Systems
Accounting
ISBN:9781337619202
Author:Hall, James A.
Publisher:Cengage Learning,