Unit 2 Assignment
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Jan 9, 2024
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Unit 2 Assignment
Angie Johnson
CM220: Composition II
Robert Cosgrove
07/17/2023
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Unit 2 Assignment
My Fiancé and I have recently started to discuss potty training for our 18-month-old. I
have been trying to persuade Marcus for a month or two that Penelope is about ready to start training. His argument to me was that she is too young to understand the concept and the time it would take to complete with her being younger than two. I pulled up Facebook posts and test messages I had from a few friends who successfully potty trained their children who are younger than ours. I also showed him all the reading I had been doing online regarding the signs that your child might be ready to start potty training and the 3-day
potty training method. He was not convinced she was ready. I had noticed that she was sleeping through the night completely dry, so I started noting it down for each day. He started to come around a bit after also explaining the money we would save from not buying
diapers and wipes, but I needed to bring more to the table. We went to a niece’s birthday party at a jump park and Penelope had been drinking a lot of juice and I Knew she was going to go big time. It had been a while since her last diaper change and so I sent Marcus to change the small human not knowing the events that would take place in that bathroom stall. Her diaper ended up being quite dry but as soon as Marcus removed the diaper, he was changing Penelope started to go, stopped when Marcus covered her and once he removed the diaper to continue changing her she started to go again. It created quite a mess in the stall, on Marcus & Penelope. He is now fully convinced that she is ready, and our potty-training journey has begun. According to the Unit 1 reading there are five key Parts of a rhetorical situation. It this situation the text Is our conversation, the writer is myself, the audience is my fiancé Marcus, the purpose is to convince Marcus that Penelope
is reading for potty training, the context was saving money and giving our daughter independence and responsibility for herself. This was a good example as it uses real life
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examples of how old others can start potty training their children, readings on when your child is reading to train, the financial burden of not being potty trained and a first-hand experience showing Marcus she is ready. Unit 2 reading spoke about seeking a rival hypothesis, this example also provided a rival theory from Marcus as his objections to starting potty training was the time it would take and the lack of understanding due to Penelope’s age. At my job we have a particular process for when customers call to report a missed service. We investigate the legitimacy of the customer’s claim and if a valid claim, place a ticket for recovery of the commodity that was not serviced. Our process to verify the claim changed around a year and a half ago. Our dispatch team has been quite slow to come around to the changes that were implemented by WM. They have had a tough time adapting to that change as it was easier for them not to send a driver back with the old process. Daily I must send multiple emails to this team to send the driver back. One instance recently stands out to me, we have no footage that the driver was on site to service
this customer and the driver marked Container not out for service which warrants an automatic return to recover with our new process. The dispatch team voided the recovery ticket in our system due to the truck’s GPS pinging on site on this residential customers street. I reached out to the customer, and they happen to have their own camera footage that shows the driver passing the container out on the street. I had the customer send the footage to me and sent an email to dispatch advising them they are not following the correct
process, provided the guidelines for the new process and that a recovery is needed and had
been re-entered into the system. I advised the team that the attached footage from the customer’s home, which was time stamped, shows the driver passing the container as evidence the container was out. This was enough to get them to send our driver back out to
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the customers home to service their containers. Unit one’s rhetorical elements shown are the email being the text, the audience is my dispatch team, I was the writer, the purpose was to get a recovery for my customer, and the context was that the trash was missed and that it was a Waste Management error it was missed. This example was effective in my field
as I provided all evidence and backing needed to persuade the dispatch team to send our driver back out to properly service the customer. Doing what is right for the customer is what we strive to do, and my email accomplished that goal. Being out of school for so long, it was not in my recent knowledge of academic communication to be able to utilize for this assignment and so I watched a captivating 2022 TED Talk from Tina Yong. It is called ‘The rise of the “trauma essay” in college applications. Yong (2022) spoke about how much pressure is placed on incoming college students applying for colleges to write about personal trauma in their personal statements. Tina Yong made a wonderful point in her talk about how writing about trauma for college applications does not help process it and a lot of
students at that age have not had the opportunity to process trauma in that short amount of time. She spoke about how this can be harmful to the writer and gave three reasons as to why. First, writing about trauma, especially trauma that is not completely processed, causes
that writer to relive that trauma while writing to a “faceless stranger,” who has such a power to determine if that person is accepted or not to a university. The second reason was how unrealistic it is having a student prove their progress through that short piece of writing. And
lastly, to not write about the pain but make the traumatic experience a marketable thing to prove that student is worthy of a secondary education. Yong spoke on how Universities are indirectly enabling the rise of trauma essays and the implications that follow for that student having to relive that part of their lives. She made it clear that the universities have a responsibility to correct this trend and gave options of what they can do to put an end to the
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trauma essay and what potential students can do. Being more forthcoming with admission guidelines, even restructuring writing prompts more focused on goals and academic hopes. Having admission counselors be trauma informed and trained with working with the BIPOC (Black, Indigenous and people of color), as those students tend to write about trauma more than white students. Making sure these counselors use their power they hold appropriately and sway students away from writing about trauma that they are not ready to write about. The option for the students was to know that they are more than the terrible things that have
happened to them, and she encourages them to find their voices and use them. The text was the TED Talk, the writer is Tina Yong, Purpose it to show students and university administration that trauma is not what makes them worth an education, audience is students and universities, and the context is college applications. Tina Yong evaluates the options to promote a positive change within writing prompts in collage applications. This ties
well into the Ethics of persuasive righting from the Unit 2 reading.
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References
Yong, T. (2022). The rise of the "trauma essay" in college applications
. Retrieved from TED Talk: https://www.ted.com/talks/tina_yong_the_rise_of_the_trauma_essay_in_college_applications/
transcript
The rhetorical situation in college composition II. (2023). CM 220 Unit 1 reading.
Linda Flower’s rhetoric of community engagement. (2023). CM 220 Unit 2 reading.
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