chapter 8 itev8 exam questions

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Employees of a small business are complaining that the printer is printing faded images. What should the technician do to resolve the issue? Reset the page counter. Check the vibration of the crystals. * Replace the toner cartridge. Clean the printer. A technician is complaining about the following printer issue: The print appears faded on the paper. What is a possible causes of this issue? The printer is using the wrong cable. The room temperature is above normal. A test page was never printed. * The toner cartridge is low. What type of connection would be used to connect a printer directly to the network? * Ethernet USB Firewire S erial A technician is installing a printer that will be directly connected to a computer. Why would the technician not connect the printer initially during the installation process? The printer needs to be configured first. The OS of the workstation needs to be updated first. The Microsoft download site needs to be searched first for the printer driver. * The printer driver might need to be installed first before the printer is connected. What is a characteristic of thermal inkjet nozzles? The vibration of the crystal controls the flow of ink. * The heat creates a bubble of steam in the chamber. Heat is applied to boil internal to the ink reservoir of each nozzle. A positive charge is applied to the printhead.

Which factor affects the speed of an inkjet printer? the cost of the inkjet cartridges the quality of the paper the size of printer power supply * the desired quality of the image How can the life of a thermal printer be extended? Wipe the outside of the printer with a damp cloth. Clean the inside of the printer with a vacuum cleaner with a HEPA filter. * Clean the heating element regularly with isopropyl alcohol. Keep the paper dry in a low humidity environment. What are two methods to connect to a printer wirelessly? Wireless or over-air S atellite or digital * IEEE 802.11 standards or Bluetooth M icrowave or infrared . What are two cables that are used to connect a computer to a printer? PS/2 or Din2 *USB or Ethernet eSATA or SATA HDMI or eHDI A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem? The printer is out of ink. The screen contrast is too low. The print head is clogged.

* The printer is not turned on. A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem? Replace the fuser. Adjust the printer spool. * Calibrate the printer. Replace the drum. What mechanism is used in a laser printer to permanently fuse the toner to the paper? * heat electrical charge pressure light The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem? The printer is not configured for duplex printing. * The printer does not have enough memory to buffer an entire photograph. The printer is not configured for the proper paper orientation. The paper is not adequate for photograph printing. After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying? * verifying the solution and system functionality identifying the problem testing a theory to determine the cause of the problem documenting findings, actions, and outcomes Which statement describes a printer driver? * It is software that converts a document into the format that a printer can understand.

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It is cache inside a printer that stores documents to be printed in a queue. It is the interface in Windows that identifies a unique printer attached to the workstation. It is the configuration code that is sent to a printer to identify the operating system of the workstation. What is a function of a print server * provide print resources to all connected client computers ensure that the connected client computers have up-to-date printer drivers store backups of documents sent to the printer provide uninterrupted power to the printer A computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing? the software-based printer that is used to create PDF files the software-based printer that is used to create XPS files * the printer that is set as the default printer a manual selection, which is always needed  What would cause an inkjet printer to fail to print any pages? The printer software is set to toner save. * The ink cartridge is empty. The printer ribbon is worn out. The printer is loaded with a paper type other than photo paper. . What are two probable causes for printer paper jams? * the wrong type of paper , high humidity a defective print cartridge , misaligned print heads an incorrect print driver , incompatible driver paper-feed tray is broken, the printer is overheating A teacher is complaining about the following printer issue: The paper is creased after printing. What is a possible cause of this issue?

The paper-feed tray might not be firmly adjusted against the edges of the printer. Print jobs are being sent to the wrong printer. The room temperature is above normal. The printer is using the wrong cable. A user complains that recently every printed document has vertical lines and streaks on the paper. What should the technician do to resolve the issue? * Distribute the toner more evenly within the cartridge. Clean the printer. Install a USB hub. Connect the printer using wireless. A small company is moving towards sharing printers to reduce the number of printers used within the company. The technician has security concerns. What security risk is associated with sharing a printer? * data privacy dumpster diving shoulder surfing replay attacks

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