COM4100 - Quiz 3 Case Study YUVIKA MAKKAR
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Seneca College *
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470
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Communications
Date
Feb 20, 2024
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docx
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Student Name Student Number Section Number Harpreet Singh
90541125861
B
Quiz 3: Case Study (10 points) INSTRUCTIONS
: •
Submit your responses using this assignment section. •
You can submit more than 1 document if you want. •
Ensure you submit your responses prior to the deadline. Building upon the information stated in Quiz 1 and Assignment 4, in addition to the work you completed to finish these assignments, complete the following: 1.
Based on what you understand about this project, what do you think are the communication requirements of each of the stakeholders and/or stakeholder groups? (3 points) ANSWER 1)
More detailed information about the project and its stakeholders would be necessary for me to deliver appropriate communication needs. Depending on the nature, objectives, and stakeholders participating in the project, different communication requirements may apply. However, the following are some typical communication needs that stakeholders may have:
1) Project Team:
The project's goals, constraints, and deliverables are all understood.
regular updates on the project's workload, status, and deadlines.
members of the team who communicate effectively and coordinate their activities.
timely resolution of issues and concerns.
COM4100 Effective Communications and Ethics Quiz 3 Case Study
Opportunities for comments and input.
'Open communication on changes to the project's plans or requirements.
Sponsor of the project:
Regular project status updates that include key performance indicators, progress, and milestones.
knowledge of any risks, issues, or challenges that could impair the project.
communication regarding the budget's use and other financial issues.
participation in the process of decision-making.
prompt notification of any significant changes to the project's objectives, timetable, or scope.
3) Clients:
The objectives and results of the project are well understood.
information on project status and reached milestones on a regular basis.
open communication on any modifications to the requirements or scope.
Opportunities to offer suggestions and criticism.
prompt settlement of any issues or concerns brought up by the client.
Effective project delivery and end-outcome communication
2.
Based on what you understand about this project, what information do you think the project needs the various stakeholders and/or stakeholder groups to understand? (2 points)
ANSWER 2)
The project needs various stakeholders and stakeholder groups to understand the following information:
Project Objectives:
It's crucial that everyone involved in the project be aware of its goals, including the advantages and outcomes it hopes to achieve.
Duties and Responsibilities:
Each stakeholder in the project has to be aware of their duties and responsibilities. This promotes efficient teamwork, responsibility, and the accomplishment of project objectives.
Project timeline:
Stakeholders must be informed of the project timetable, which includes important checkpoints and deadlines for deliverables. As a result, they can match their actions and expectations appropriately.
Communication channels:
Stakeholders should be aware of the procedures and established channels for communication,
including regular meetings, progress updates, and online collaboration tools. By doing this, you can make sure that everyone is aware of how and when they may provide suggestions, ask questions, or voice concerns.
Reporting and Decision
-
Making: Stakeholders need to be aware of the project's reporting procedures and decision-
making procedures. This includes being aware of how choices will be made, what information will be given, and how project success will be tracked.
Benefits and Impacts
:
Stakeholders need to be fully aware of the advantages and disadvantages of the project. This covers both the intended benefits of the project and any potential drawbacks that stakeholders should be aware of.
3.
Assuming you are the PM leading this project, complete a Communications Plan Matrix for this
project (5 points). ANSWER 3:
COM4100 Effective Communications and Ethics Quiz 3 Case Study
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STAKEHOLDER
PURPOSE
FREQUENCY
METHOD
SENDER
RECEIVER
Project Team
Project updates
Weekly
Team meetings
Project manager
Team members
Task assignments and
progress updates
As needed
Project management
Project manager
Team members
Project sponsor
Project status and progress reports
Monthly
Email
Project manager
sponsor
Key milestone updates and achievements
As required
meetings
Project manager
sponsor
Clients
Project progress and deliverables Bi-weekly
Status meetings
Project manager
Clients
Requirements for clarification and updates
As needed
Email
Project manager
Clients
STAKEHOLDER
PURPOSE
FREQUENCY
METHOD
SENDER
RECEIVER
Management
Project Overview and strategic alignment
quarterly
presentations
Project manager
Management
Budget and resource utilization
As required
Reports
Project manager management
Vendors/suppliers
Project updates and deliverable requirements
monthly
meetings
Project manager
vendors
Contractual discussions and clarifications
As required
Email/Phone
Project manager
vendors
Other Stakeholders
Project impact and updates
As needed
Newsletters/Meetings
Project manager
stakeholders
Each stakeholder's individual communication needs, including the communication's goal, frequency, channels or techniques, sender, and recipient, are described in this communications plan matrix. Through the promotion of transparency, cooperation, and alignment throughout the project, this matrix helps guarantee that the appropriate information is given to the pertinent stakeholders in a timely and efficient manner.
THANK YOU
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