Leadership Skills
Strategic Thinking:
According to an article on Center for Management & Organization Effectiveness strategic thinking is an intentional and rational thought process that focuses
on the analysis of critical factors and variables that will influence the long-term success of a business, a team, or an individual. Based on the feedback from meeting with Eduardo
improvement is needed in this area. While Eduardo is very smart, he moves very quickly when he decides on a solution without thinking of its affect or his team. Where strategic thinking in a team setting requires group input with calculated and reasonable solutions that affect the long-term success of the company. If he improves this skill his team will feel more welcome.
Emotional Intelligence:
Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you (By the Mind Tools Content Team, 2023). Based on the interview with Eduardo he doesn’t have a handle on his own emotions much less his teams. Once he gets a handle on his emotions and learns to work with his team improvement will be noticed quickly and turnover will stop. Communication Skills: Communication, at its simplest, is the act of transferring information from one place to another. It may be vocally (using voice), written (using printed or digital media such as books, magazines, websites or emails), visually (using logos, maps, charts or graphs) or non-verbally (using body language, gestures and the tone and pitch of voice). In practice, it is often a combination of several of these. Based on the interview on Eduardo’s work he is not communicating verbal at all with his team. And his non-verbal communication is coming off as very aggressive. This is causing internal stress. Without improvement it could be only a matter of time before those issues trickle out to customers. Actionable Steps
One step that can improve Eduardo’s leadership skills can be attending informal and formal training offered in the areas of strategic thinking, emotional intelligence, and communication skills. Being very smart, I feel Eduardo would pick up the knowledge quickly from these classes and be able to implement it with his team. Another step Eduardo can take is participating in a coaching/mentoring program. He can obtain a mentor that has different skills then him to improve his skills. Additionally, he can start mentoring his own employees and build bonds with them that would allow him to share his knowledge and build relationships and improve his EI and communication skills with his mentees.
All in all this will help reduce turnover for the company, reduce the adversarial relationships, and grow support from his team to achieve a greater vision and productivity
for the team.
